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based on 86511 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet still smells.
Not try to upscale so much
The carpets looked amazing! Can’t wait to book again for the tile. Thanks again!
The technician worked very hard and did a great job at explaining the process.
My carpets turned out great!
Technician very polite and professional.
Very professional! Carpets look great!
My wife has health problems and I like the fact we aren't bring chemicals into the house to clean the carpets.
Tech was friendly and informative. Job was exceptional!
Great service and great job by the tech.
Our tile grout is still very dirty! When the guy was done cleaning we were very underwhelmed, his excuse was that it was just badly stained? I got Dow on my hands and knees with a brush and was able to get it up!
Very disappointed and a waste of $160.
They did a good job cleaning the carpets.
I would like to thank you and your team for coming back out to redo the spots that required attention. Your company goes above and beyond to meet quality customer care. The spots treated are gone. Thank you again for your help.
My carpet came out very clean and Joshua was very quick.
The only issue I have is that some spots of my carpeting were crushing.
Fast. Great service
Very professional workers.
They did not try to talk me into products I did not need.
The grout in the living room was supposed to dry out as clean as the grout under the throw rug. It didn't, it's not as dirty as it was, but not as good as I expected. when my workers left they assured me after a couple hours it would be dry and look like the grout under the throw rug.
there are places that the clean grout stops an inch from the baseboard in the hallway and in the kitchen
The workers were fine, no problem. My expectations were perhaps too high.
I won't use Zerorez again for tile. There are lots of tile cleaning/grout cleaning companies I can use that probably wouldn't cost as much either. I'll shop around.
Name removed
Very pleased with the cleaning. The young man was very friendly and very good at what he did. Appreciate his hard work.
The couch did not seem much cleaner after he left the house.
I like the no residue and the protectant. Debris just vacuumed up
Great feel in the carpets and awesome customer service.
Nice job, cleanwithout ressidue. YOUR TECH PAUL WAS KNOWLEDGIBLE,COUTENOUS AND PLEASENT. THANK YOU. J.P.
Our carpet looks great, and it died pretty quickly. The service was great. The technician was professional and friendly.
Our technician was hardworking and efficient. He was friendly and did an awesome job cleaning our floors and carpet. We are very happy with the results.
I wasn’t disappointed so to speak, the serviceman was great, I just don’t think zerorez was any better than someone else. Just my opinion, no reflection on the technician/serviceman.
Quick, efficient service; knowledgeable, proficient & friendly service reps.
Robert is awesome.
My carpet look like new they were on time great Customer service reasonably priced they did excellent job
Excellent service and communication. I was very happy with how clean the carpets got.
Great people, great service, very responsive to requests, and high quality work. I have both my carpets and floors cleaned and it looks like new every time.