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based on 87563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our 13 year old carpet has not been this clean since it was new! Zerorez is everything we hoped for. Lana V
Very knowledgeable and honest
My carpet feels amazing
Floors look amazing!!
Job well done and how quickly the carpets dry!!
I'm thrilled not to have residue of soap or other cleaning solutions used (and likely) left in my carpet. Neighbors are aware that I've had quite a bit of work done on my condo, and I've happily shown them the results of your tech, Kyle's, work.
I was called my Zeroez to tell me the technician was on his way and his approx. arrival time. Kyle arrived on time, we walked through the rooms, and throw rug, to be cleaned, and he everything done in just under 30 minutes. Everything looks great.
Thank you, Kyle.
Parker came to the door and was very courteous and professional - he explained and asked question so he could better understand what the dirt spots came from - he started working - wasting no time and I am now sure I will be a customer for as long I need any kind of service - may it be tile on floor or bathroom - all explained by Parker and I was impressed by him and the service. So thank you Zerorez - that Service made my week!!!
Frank and Lewis explained everything they were going to do. They kept me informed and showed me their progress as they went. Two very courteous guys. The folks in the office were also a pleasure to work with.
I've watched your guys get stains out of carpets that I thought were there for good!! That stuff blows me away............
Jeff did a really great job!
The carpet did not come out as clean as other companies that i have used prior
everything went great. Extremely happy and will recommend to anyone
No chemicals.
How fresh and clean the carpet is and the friendly and courteous technicians
The cleaning process; professionalism of staff and cleaner. Surfaces look so clean.
1. Thorough job of cleaning by Zack.
2. Communication by Zack, who was businesslike and professional.
3. Your background checks and drug tests on applicants.
4. Your clear pricing schedule on your web site.
5. Pleasant person when I scheduled the appointment.
Service great. Quick. Informative!
On time, delivered top quality carpet cleaning, good price, very professional service
They smell great!
Great results. Great friendly cleaners.
Our technician was very professional! He explained what he was doing, how long it would take and worked efficiently! My carpets and dining room chairs look amazing. Thanks so much!
Trey did an excellent job and was very professional and thorough
The two times we have used Zerorez, the representative each time has been very thoughtful, kind and easy to talk with.
Great customer service and assistance
Austin came out and was very personable and also very efficient. He showed me the 3 rooms that were cleaned to make sure I was satisfied and I was.
Will have you back out to clean my tile and grout.
I recommended Austin and ZeroRez to one of my co-workers who is looking for carpet and tile cleaning so I'm sure they will be contacting you soon.
Very courteous service. Did a great job on our carpets.
Came out very clean better then anybody I've used befor
It dried quickly...it smells really good and the carpets are really soft
Everything.... Ease of scheduling, prompt service, service techs, cleanliness of carpets, etc.

The service and communication were great, but the results are not what I hoped for. We had a whole house full of carpet and tile cleaned and can’t really even tell it was professionally cleaned. The grout is still just as black as it was before and the high traffic areas on the carpet don’t even look like they were touched. I knew the carpets and grout wouldn’t look like new, but I expected to be able to at least tell a difference after the cleaning.