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based on 84655 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service from the initial contact to the final service. Technicians were prompt, friendly, and efficient. Carpets look great!!!
My carpet looks great. Your employee were terrific - very professional and gave me a lot of information regarding my stains. I would highly recommend. This is the second time I have used your services. The previous time I had my friend's apartment carpet cleaned. Five star no doubt. Thank you as my place looks fantastic. Lynda
Efficient and effective
They did a nice job but it was very expensive I thought it was gonna be 200 when the technician came it shot up to 500 because you said I had bad text games in the chemical to take it out $75 a gallon I think that’s a bit much
Eric fisher was excellent in servicing my carpet and tile. I will ask for him each time. He is an asset to your company. thank-you Name removed
The technician was excellent. Explained everything what he was going to do and the cost was reasonable.
The technician was awesome! I was cleaning my carpet in hopes of just making them presentable until we can get the carpet pulled up and replaced. My carpet came out so well that it has bought me some time to take my time and shop around. my carpet is 100x's better than expected. my 13 year old carpet looks almost new. It is a little "crunchy" but the overall results far outweigh the bit of crunchy i have to deal with. We have used other carpet cleaners in the past so i didn't expect these results because others have never gotten it this clean. I am impressed.
Manuel is a BIG asset to zerorez neat and professional GREAT JOB THANK YOU
Top notch customer service. Top notch results.
They work
I appreciate the time and attention the tech took treating and cleaning our carpets in the house. We have had them cleaned numerous times before but never by Zerorez and never to this level. Thank you!!
They did a great job and the price was perfect!
That there are no chemicals and the carpet feels so soft when dried. The techs have all been great
Great job. Very professional. Very satisfied customer.
I love it all!! My carpets alwaya look brand new
Very friendly employees! Carpet always comes out looking great and the pricing is affordable.
You have always came through for me and have done an excellent job each time. I have had two different service reps and they have been excellent and informative. thank you so much
Amy was the representative that came to my house to clean my carpet and rugs. Amy was clean, professional and efficient. I would welcome Amy back into my home any time. She did a great job and was very helpful and communicative when telling me about the job she was going to be doing, and the benefits of any advice she gave me was well presented and I did not feel any pressure for "upselling", as is usually the case.
Friendly staff, on time and did the job well
My Zerorez experience was awesome! Our technician, Jeff, was friendly, helpful, straightforward, and best of all, not pushy! He even gave us a Zerorez onesie for our baby due in the fall! 😉 Our carpets look and feel great and we will definitely use Zerorez again!
The technician was very personable and right on time. She seemed to know what she was talking about and kept us informed on the cleaning of our carpets as she worked. The carpets came out very nice.
You provide what you advertise with no hidden charges.
Workmanship was very good.
Staff very professional
I love the fact you do not use chemicals and feel confident my carpets will come out looking beautiful!
Friendly & hardworking techs. Clean no residue left behind.
Professional staff, carpet dried quickly. Grout looked like new
Our service tech did an outstanding job. She was friendly, professional, and super hard working. She was absolutely excellent and I definitely hope she is available next time I need my carpets cleaned! 10 for sure!
On time, with a super friendly and helpful technician. He explained the process thoroughly before making my carpets look amazing. I would highly recommend to friends and family.
This was the second time I used your company. The first time was great, the master bedroom has some spots and the tech worked very hard to get the carpet clean.
The second service was good, but there are still spots in the carpets of both rooms and the tech did not work very hard to remove them.
Disappointing.
The carpets look good as new. The service people showed up on time and were efficient in getting the job done right.
The employees showed up on schedule and were very friendly and professional. The results of the carpet cleaning were even better than I expected.