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based on 86509 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results are amazing! Made my carpet and tile look brand new. Will definitely use them again. The technician was on time, knowledgeable, efficient and personable. Thank you Zerorez!!
You do a great job at reasonable price.
It works ... cleaned my carpets well
You successfully removed the stains from my carpet
Our technician, Dillan, was very professional, courteous, and guided us to get the right cleaning treatments for our carpet. We got the carpet cleaned yesterday and it looks great!
Quick and efficient. Bob ( the tech) was professional and personable. I will definitely call again.
My tech was professional, took good care of my property, answered my questions, and did an awesome job. I initially explained that I was skeptical that his empowered water would clean my dirty grout but he told me to give him a few minutes to get going then see for myself. He was right! All my tile and grout look like the day I first moved in. I would certainly use them again and recommend them to others.
It totally transformed my carpet!!!
Process, price, results and friendly professional techs; A-1 company all around 😀
That the products work
My carpet gets cleaned very well and Jeff was very professional.
Carpets are not crunchy and always look great.
Love their customer service, friendliness, the communication and the last several times they have been earlier than the window, which is a bonus. They are efficient with their time but don’t rush. I’m a loyal customer and recommend to anyone that asks.
Great service!
Our tech was very friendly and informative. I would like to have him next time
No chemicals used
The tech, Eric pipaid attention to detail and did a great job.
Grout didn't come any cleaner then when we clean. Tried, but was a waste of money.
excellent customer service, Jeff went out of his way to explain what he was doing, great job cleaning and quick drying, tile looks amazing so I appreciate the tile/carpet deal !
Always wonderful! Professional service and it looks great.
Thank you!
Name removed
I like that they’re not using harsh chemicals. It dried quickly.
This is the 2nd time I have used your company. The first experience wasn't great but mostly due to your employee. The carpets looked good but the employee was rude and downright creepy. However, after a few years I decided to try your company again as I like the "no chemicals" approach. This time the employee was very nice but the job performed wasn't great. I had 3 rooms of carpet cleaned, 3 rooms of tile, 1 walkway of tile and 1 rug. The carpets looked good but the tile doesn't look much different than prior to being cleaned. We pointed out some areas of the grout and the employee cleaned them with a brush leaving a residue on the tile which I then had to mop up. I was also surprised that some small tables were not moved to be cleaned under on the carpet and tile. We had moved larger/ heavier pieces but with previous cleaning companies they would at least slide the night stand, clean and then put it back on little foam pads. Your pricing is higher than other companies but I feel the cleaning quality is about the same but the other company I used adds a few more details than your company. And last, I did not see anywhere on your website what type payment you take. I tried to pay with American Express but was told your company does not accept that. Quite surprising from such a large company. Would have been nice to know that up front as I use American Express for everything. We are also self employed (mom & pop) and take all types of cards for the convenience of our customers. Disappointing experience.
The technician did a nice job except when we finally went into the rooms when the carpets were dry enough to walk on, we noticed he had not shampooed behind the doors. When we close the doors now there are dark streaks where the carpet was cleaned and where it wasn't.
Your employee went above and beyond! She did a fantastic job and gave a 110%. The couch looks great. We felt totally comfortable with her being in our home.
On time and fast service
Effective products. Professional
I loved the fact that my carpet didn't have that wet smell to it like some other products and services have. The carpet smelled clean with no perfumes added.
You arrive on time & do a great gob
Loved the tech. Carpet dried quickly. My house smells so clean. Feels clean!
The staff was very professional and courteous. The technician took great care of our home and did an amazing job on the carpets!