Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86509 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2018 — Rated 9 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

No residue and great clean!

Report a concern   September 22, 2018 — Rated 10 out of 10 by Manny Molina Zerorez Phoenix
What do you like about our products and services?

On time, did a fantastic job cleaning my entire home, tile and carpet as well as the shower.

Report a concern   September 22, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Thoroughness
Attention to detail

Report a concern   September 22, 2018 — Rated 10 out of 10 by Candace Miller Zerorez Phoenix
What do you like about our products and services?

Josh was great! Did a perfect job!!

Report a concern   September 22, 2018 — Rated 10 out of 10 by John Ronchetto Zerorez Phoenix
What do you like about our products and services?

Great job as usual keep up the excellent job!!!

Report a concern   September 22, 2018 — Rated 8 out of 10 by L.S. Zerorez Phoenix
What could we do to improve?

Everything is up sell.

Report a concern   September 22, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Zack our carpet cleaning technician was on time, knowledgeable. and very professional. He did a great job cleaning are carpets.

Report a concern   September 22, 2018 — Rated 10 out of 10 by Christine Davison Zerorez Phoenix
What do you like about our products and services?

It dries fast.

Report a concern   September 22, 2018 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Amazing looking clean carpets, tile and grout.
Truly blew me away.

Report a concern   September 22, 2018 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Great service pricing and ontime.
Highly recommend this company

Report a concern   September 22, 2018 — Rated 10 out of 10 by Diamin Dean Zerorez Phoenix
What do you like about our products and services?

The technician was prompt, the service was quick and the results were better than I'd expected.

Report a concern   September 22, 2018 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Thank you.

Report a concern   September 22, 2018 — Rated 0 out of 10 by M.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We have used zerorez multiple times and have had a great experience. This last time was not so good. I felt like the guy was only trying to upsell me. My carpet doesnt look any bett than it did before he got there. I am very disappointed.

Report a concern   September 22, 2018 — Rated 10 out of 10 by M.B.B. Zerorez Phoenix
What do you like about our products and services?

The two young men who delivered a refill on my empowered water were personable, friendly and very professional. Kudos to them!!!

Report a concern   September 21, 2018 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Your staff is professionals,it was a job well done

Report a concern   September 21, 2018 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Your people always do a good job. My tile floors look great. Thanks.

Report a concern   September 21, 2018 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

No soaps in cleaning

Report a concern   September 21, 2018 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable and informed Employee. David is a pleasant and efficient worker.

Thank You
Jeff

Report a concern   September 21, 2018 — Rated 8 out of 10 by C.B. Zerorez Phoenix
What could we do to improve?

The price is high

Report a concern   September 21, 2018 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Servicemen were very nice & professional
They introduced themselves upon arriving & answered all the questions we had

Report a concern   September 21, 2018 — Rated 10 out of 10 by Kathleen Lemoine Zerorez Phoenix
What do you like about our products and services?

We have had our rugs for about 8 years and have had them cleaned yearly. Despite that, the high traffic areas never came clean. We just assumed that we had to live with this. However, the techs from your company got the rugs completely clean. This includes the high traffic areas that have been filthy for years! The rugs look new! We also had my husband’s favorite chair cleaned and it turned out beautifully. I am delighted with your service! I will definitely be calling you every year!

Report a concern   September 21, 2018 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

It was easy to set my appt online and change it too. I was able to ask all my questions through the chat function. My technician showed up on time, worked quickly and my carpets looks great.

Report a concern   September 21, 2018 — Rated 10 out of 10 by Ashley Angle Zerorez Phoenix
What do you like about our products and services?

Our zero Rez guy was awesome! Super professional and friendly! Also kind to our toddlers who were running around the house!

Report a concern   September 21, 2018 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Great "product" and customer service to match, worth the price.

Report a concern   September 21, 2018 — Rated 10 out of 10 by K.A.G.E. Zerorez Phoenix
What do you like about our products and services?

Very professional

Report a concern   September 21, 2018 — Rated 0 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

ZeroRes the first time was amazing! This time, up charging, places were missed (pantry, behind the toilets, foot plates and seemed to be in a hurry to get the job done then do it right the first time.

Report a concern   September 21, 2018 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Good job

Report a concern   September 21, 2018 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Professionalism all the way.....Great carpet cleaning every time.

Report a concern   September 21, 2018 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

I have already called your office and bragged on Zach P. our technician. Very nice young man who represented your company extremely well. He did a great job, answered all my questions, was courteous and thorough. I requested him for our next session on Octobe 12.
Thanks.
Name removed

Report a concern   September 21, 2018 — Rated 9 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

I have been very pleased with ZEROREZ carpet cleaning and process. However this recent cleaning particularly in our front room Living/Dining room the carpet cleaning does not appear as clean in as in other recent cleaning service (as in last time it was cleaned by your company). There are areas that DO appear cleaned and then others that DO NOT. Thinking it may have been a lighting issue and a post cleaning vacuuming would do the trick this is not the case. I would like to have someone come check the results of this recent carpet cleaning. The stairs and bedroom carpet cleaning appear just fine and happy with it.

Regardless, I would absolutely recommend ZEROREZ to family or friends above other carpet cleaning companies. I hope to hear from you soon, and I will be calling to speak to someone regarding this matter as well. Thank you


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