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based on 86509 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaner, Robert, was courteous and professional. He wanted it done well and done right! They had a much earlier cancelation and called to ask if I would prefer that appt. time which I did! I really appreciated that courtesy.
Very professional. I would highly recommend your services. They were on time and the price was good.
Great pro service....
technician was very prompt, polite and professional, he sold and provided the service.
Products. Scheduling process. Punctuality. Results.
No chemicals residue
Well it doesn't soak the carpet. There is no smell like wet pet or pad. It dries and stands up straight. Technician was nice and professional. The office staff is very friendly.
Like the product due to being green because of our dogs. It cleans great with no after smells! The price is good and the technicians always courteous, knowledgeable and efficient.
Even the tech was 3 HOURS EARLY!!! he did a good job and our tile floors and area rugs are looking good!
Sidney did such a great job on the carpets and they looked amazing. Very polite and professional. Would recommend to family and friends.
First name removed
Great service and customer service. Job well done!
Dylan was awesome, and provided a miracle!! 🤣
Please send me the invoice...
The service was good and timely.
We were thrilled with Eric. Never expected such high quality service and his meticulous attention to detail. Never slowed down in 3+ hours. Covered corners with protectors, kept wiping moisture from our hardwood floors, very careful. Also a polite gentleman. Cannot imagine a better technician. Thank you Eric.
Service was great. The technician (Steve) was very professional and an asset to your company. We will definitely be using you for our tile and carpet cleaning needs in the future.
The guy who actually did the carpets was awesome, but we had a spot where our dog had an accident prior to the cleaning and once they were done it still smelt like pee. We had to go buy carpet cleaner to get rid of the odor. I was disappointed
My carpet was soiled with pet urine. It smells fresh and clean!
This was the first time that I used Zerorez. I have many square feet of tile, but I chose to purchase 3 rooms of tile cleaning to see if the result was satisfactory before doing the entire house.
The technicians cleaned the kitchen area which is at the back of the house, and ran their water and power lines through the front door. The area between the kitchen and front door is also tile, and the technicians were walking back and forth out the door and in to the kitchen. They did not put down any towels or absorbent paper to walk on, which resulted in their shoes tracking the sealer product onto the tiles that were not part of the job. I have tried mopping the area but the shoe prints do not come up.
The technicians had a problem with the piece of equipment that scrubs and suctions up the water. At first one of them was trying to dry the floor with towels, but then the other tech came back in and said to re-wet the floor and that they had to wait for another truck to come and bring replacement equipment. They went out and waited in their truck for about 30 minutes, although the overall interruption/delay was closer to an hour.
To make things right, I would like Zerorez to come back out and clean the area to remove the residual shoe prints. My preference would be to have different technicians.
The carpet came out better than I expected
Everything!
My guy worked his butt off. He did a great job.
The service tech was great. he did a great job. There were no lingering odors and the rug cleaned up great. Thank you. I will recommend your company services.
Very friendly technician and fast and efficient work. The carpet looks amazing!
Our service man ( I believe his name was Vinnie, so sorry for my bad memory) was so helpful, friendly and knowledgeable
Eric was very professional, prompt and pleasant. Got the job done in a reasonable amount of time and got some stains out which I appreciated. It was very expensive but I guess in the long run worth it.
Cleaned so well,beyond my expectation. Technician was very knowledgeable and patient and didn’t try to push other services. Also no need to use our water for cleaning.
Easy no sales pitch. Arrived on time and done within my time frame. Tech was fast and friendly great job.
You hire the best people. They're are so very nice and friendly. And my carpet comes out beautiful. Great job!

The tech was very knowledgeable and friendly. Always a great experience with Zerorez.