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based on 84655 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had all of our carpets cleaned on April 6th. I went into surgery the day before and recuperated for the next 8 - 10 weeks at home from removal of 7" of my Colon. we noticed the spots in 2 areas coming back, but because of the situation we didn't report it for quite some time, believing we had a 90 day warranty regarding this. You offered US a discount to redo the one room where this happened and explained that you warranty spot removal for 30 days only, which I don't believe was explained to my wife, while I was recovering in the hospital. The price for the one room with a 10% discount was $80.00. The technician did very well, BUT NOW WE'LL WATCH THE STAIN AREA VERY CLOSELY IN THE NEXT 28 DAYS TO MAKE SURE THAT IT ISN'T COMING BACK AGAIN!!!
Everything!
We liked that our tech worked with us to stay within budget and wanted to ensure that we were satisfied with cleaning and value.
Advertised price was very different after all the other fees were added.
Not happy about additional fees for different cleaning options,I’m getting my carpets cleaned,guess what, their dusty,not dirty. What is the advertised 3 rooms of carpets cleaned price for?
Someone that has new carpet? FYI, my carpets were only 1 year old. Just felt a little mis led.
Super organized and professional
It’s amazing, I get home from Zerorez being at my house and my carpets and tile are so clean that I love to walk barefoot In my house.
Professional staff and carpet cones out nice and clean.
Everything was excellent. On time. Courteous technicians. My carpet hasn't looked this good in years. I have used other vendors over the years, but Zerorez is by far the best I have encountered. I will use again and refer anyone that needs this service to you.
Scheduling is easy, technicians are prompt and friendly, quality is excellent.
Your technician did a great job. I was very pleased with the results. Thanks
I was so impressed with the quality of the work, and my Technician was the best I have experienced. Will recommend you to others !!!!
Beverly O'Connor
Scottsdale Arizona
The service and product is absolutely amazing, will always use zerorez and no other carpet cleaning company again.
Carpet is very clean and soft and the service technician was very polite and thorough
I am very happy with the service provided ; the technician was very professional and she did a great job- I would highly recommend zerorez to everyone
Friendly and efficient technician
The technician was very helpful, answered questions, explained process and gave me great avdice on options. Great listening skills and communication skills
Our carpet looks great! Carpet is 15 years old and you would never guess that now!
Kyle was the best carpet cleaning technician that I've had, EVER. Very knowledgeable, and showed concern to get the job done right. Thanks for sending him.
Professional manner of the tech.
Fast scheduling and prompt service. Carpet was clean, dried quickly and was
odor free and not "crunchy".
The techs explained everything and how they were going to do each room
Best carpet results ever
Guys did a great job
Great results at a reasonable price. Professional service men.
Carpet had not been cleaned in 10 years and the guys made our old carpet look good! The men were nice and polite. Most of all they respected when we said we did not want a service. They would explain the service and what the cost was. When we said not they would move on. Thank you!
Your staff was very honest very neat very very professional.
Dave & Pat were very professional and did a great job on my carpet. Thank you, Zerorez for hiring such great people. Humankindness goes a long way. Gratefully, Katrina Allen
Service was thoroughly conducted. Very friendly customer service reps.
My technician was very professional and proficient. He did a great job

Did great job of cleaning the carpets. On time. Professional. Reasonable price. Good value.