Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84655 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2018 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Did great job of cleaning the carpets. On time. Professional. Reasonable price. Good value.

Report a concern   June 29, 2018 — Rated 8 out of 10 by J.U. Zerorez Phoenix
What could we do to improve?

We had all of our carpets cleaned on April 6th. I went into surgery the day before and recuperated for the next 8 - 10 weeks at home from removal of 7" of my Colon. we noticed the spots in 2 areas coming back, but because of the situation we didn't report it for quite some time, believing we had a 90 day warranty regarding this. You offered US a discount to redo the one room where this happened and explained that you warranty spot removal for 30 days only, which I don't believe was explained to my wife, while I was recovering in the hospital. The price for the one room with a 10% discount was $80.00. The technician did very well, BUT NOW WE'LL WATCH THE STAIN AREA VERY CLOSELY IN THE NEXT 28 DAYS TO MAKE SURE THAT IT ISN'T COMING BACK AGAIN!!!

Report a concern   June 29, 2018 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   June 29, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

We liked that our tech worked with us to stay within budget and wanted to ensure that we were satisfied with cleaning and value.

Report a concern   June 29, 2018 — Rated 5 out of 10 by A.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Advertised price was very different after all the other fees were added.
Not happy about additional fees for different cleaning options,I’m getting my carpets cleaned,guess what, their dusty,not dirty. What is the advertised 3 rooms of carpets cleaned price for?
Someone that has new carpet? FYI, my carpets were only 1 year old. Just felt a little mis led.

Report a concern   June 29, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Super organized and professional

Report a concern   June 29, 2018 — Rated 10 out of 10 by Romelia Gutierrez Zerorez Phoenix
What do you like about our products and services?

It’s amazing, I get home from Zerorez being at my house and my carpets and tile are so clean that I love to walk barefoot In my house.

Report a concern   June 29, 2018 — Rated 10 out of 10 by Y.L. Zerorez Phoenix
What do you like about our products and services?

Professional staff and carpet cones out nice and clean.

Report a concern   June 29, 2018 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

Everything was excellent. On time. Courteous technicians. My carpet hasn't looked this good in years. I have used other vendors over the years, but Zerorez is by far the best I have encountered. I will use again and refer anyone that needs this service to you.

Report a concern   June 29, 2018 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Scheduling is easy, technicians are prompt and friendly, quality is excellent.

Report a concern   June 29, 2018 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Your technician did a great job. I was very pleased with the results. Thanks

Report a concern   June 29, 2018 — Rated 10 out of 10 by Beverly O'Connor Zerorez Phoenix
What do you like about our products and services?

I was so impressed with the quality of the work, and my Technician was the best I have experienced. Will recommend you to others !!!!

Beverly O'Connor
Scottsdale Arizona

Report a concern   June 29, 2018 — Rated 10 out of 10 by Britney Countryman Zerorez Phoenix
What do you like about our products and services?

The service and product is absolutely amazing, will always use zerorez and no other carpet cleaning company again.

Report a concern   June 29, 2018 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Carpet is very clean and soft and the service technician was very polite and thorough

Report a concern   June 29, 2018 — Rated 10 out of 10 by Danielle Duprey Zerorez Phoenix
What do you like about our products and services?

I am very happy with the service provided ; the technician was very professional and she did a great job- I would highly recommend zerorez to everyone

Report a concern   June 29, 2018 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient technician

Report a concern   June 29, 2018 — Rated 10 out of 10 by Shawn Camacho Zerorez Phoenix
What do you like about our products and services?

The technician was very helpful, answered questions, explained process and gave me great avdice on options. Great listening skills and communication skills

Report a concern   June 29, 2018 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks great! Carpet is 15 years old and you would never guess that now!

Report a concern   June 29, 2018 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Kyle was the best carpet cleaning technician that I've had, EVER. Very knowledgeable, and showed concern to get the job done right. Thanks for sending him.

Report a concern   June 29, 2018 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Professional manner of the tech.

Report a concern   June 28, 2018 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Fast scheduling and prompt service. Carpet was clean, dried quickly and was
odor free and not "crunchy".

Report a concern   June 28, 2018 — Rated 9 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

The techs explained everything and how they were going to do each room

Report a concern   June 28, 2018 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Best carpet results ever

Report a concern   June 28, 2018 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Guys did a great job

Report a concern   June 28, 2018 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Great results at a reasonable price. Professional service men.

Report a concern   June 28, 2018 — Rated 10 out of 10 by Debbie Barber Zerorez Phoenix
What do you like about our products and services?

Carpet had not been cleaned in 10 years and the guys made our old carpet look good! The men were nice and polite. Most of all they respected when we said we did not want a service. They would explain the service and what the cost was. When we said not they would move on. Thank you!

Report a concern   June 28, 2018 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Your staff was very honest very neat very very professional.

Report a concern   June 28, 2018 — Rated 10 out of 10 by Katrina Allen Zerorez Phoenix
What do you like about our products and services?

Dave & Pat were very professional and did a great job on my carpet. Thank you, Zerorez for hiring such great people. Humankindness goes a long way. Gratefully, Katrina Allen

Report a concern   June 28, 2018 — Rated 10 out of 10 by Charlesetta Coleman-Miller Zerorez Phoenix
What do you like about our products and services?

Service was thoroughly conducted. Very friendly customer service reps.

Report a concern   June 28, 2018 — Rated 9 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

My technician was very professional and proficient. He did a great job


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