Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84655 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2018 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals or cleaners

Report a concern   June 27, 2018 — Rated 10 out of 10 by Jarrett Wyatt Zerorez Phoenix
What do you like about our products and services?

Prices were clear and fair. Scheduling was easy, and there was plenty of communication to keep me advised of the status and arrival time. The cleaning process itself is amazing and cleaned my carpets to the best I have ever seen them. The crew that showed up, Aaron and Jarred if I recall correctly, were courteous, efficient, and very personable. The carpets had no crunchiness to them, and I like that there was no chemicals to be worried about. I would recommend Zerorez to anyone needing their services, and will user them again in the future.

Report a concern   June 27, 2018 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

They did an awesome job and friendly employees who explained and answered questions

Report a concern   June 27, 2018 — Rated 10 out of 10 by Earl Cooper Zerorez Phoenix
What do you like about our products and services?

confirmed to come

Report a concern   June 27, 2018 — Rated 9 out of 10 by S.C.C.C.S. Zerorez Phoenix
What do you like about our products and services?

Seemed to do a good job getting out stains.

Carpet dried quickly.

Report a concern   June 27, 2018 — Rated 10 out of 10 by C.U. Zerorez Phoenix
What do you like about our products and services?

I did you a great review on GOOGLE.

Report a concern   June 27, 2018 — Rated 10 out of 10 by Cy Simmons Zerorez Phoenix
What do you like about our products and services?

The guys were very friendly and up front about the services provided and costs included. They did a great job on our large sectional and the master bedroom carpet.

Report a concern   June 27, 2018 — Rated 10 out of 10 by Helena York Zerorez Phoenix
What do you like about our products and services?

Our carpet look great! Love that no soap is used to clean, therefore no film or residue to attract dirt. The grout cleaned up nicely as well, looks new!

Report a concern   June 27, 2018 — Rated 5 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The rug that was cleaned was destroyed. You are welcome to replace it.

Report a concern   June 27, 2018 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

fast service and friendly employees.

Report a concern   June 27, 2018 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Your representative was very nice and did a great job.

Report a concern   June 27, 2018 — Rated 9 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

It was easy to schedule, I liked the results, and the technician was great.

Report a concern   June 27, 2018 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

My tile and grout look amazing.

Report a concern   June 27, 2018 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Jared did a super job, will request him in the future.

Also, when a certain technician is requested, the company must honor the request if at all possible!!

Name removed

Sun City west

Report a concern   June 27, 2018 — Rated 10 out of 10 by Jason Smith Zerorez Phoenix
What do you like about our products and services?

The professional and courteous attitude displayed by every person involved in the process from start to finish. I am a local Realtor and will continue to recommend ZeroRez to my clients, friends and family.

Report a concern   June 27, 2018 — Rated 10 out of 10 by Megan De La Cerda Zerorez Phoenix
What do you like about our products and services?

I was shocked that the tech was ahead of schedule and i didn’t have to spend all day waiting around. Took less than an hour for the whole service and the results are perfect!!

Report a concern   June 27, 2018 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Technicians very courteous and friendly.

Report a concern   June 26, 2018 — Rated 10 out of 10 by Travis Eckenrod Zerorez Phoenix
What do you like about our products and services?

Simple, easy and convenient. Friendly technician

Report a concern   June 26, 2018 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

You guys always do a great job!

Report a concern   June 26, 2018 — Rated 10 out of 10 by Christine Brown Zerorez Phoenix
What do you like about our products and services?

The technician was honest and kniwledgeable with no pressure on care of the carpet.

Report a concern   June 26, 2018 — Rated 10 out of 10 by Angie Mcelroy Zerorez Phoenix
What do you like about our products and services?

Excellent technician.

Report a concern   June 26, 2018 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

The product is great. Right away, I could tell my carpet was cleaner and fresher. My technician, Joshua was great! He was full of information and very friendly.

Report a concern   June 26, 2018 — Rated 5 out of 10 by L.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had to call and schedule a redo, which is this Friday. Once the carpet dried, there are several spots still on the carpet, which should have come out. This is the second time in a row I have had someone come back after the initial cleaning.

Report a concern   June 26, 2018 — Rated 9 out of 10 by Charlotte Leesley Zerorez Phoenix
What do you like about our products and services?

The engineer who cleaned my upholstery was on time, very pleasant & efficient. The entire cleaning of 2 side chairs, 2 love seats & a large sofa only took one and a half hours & very clean. I am anxious to have the carpet cleaned too.

Report a concern   June 26, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The reliability of the scheduled time, the friendliness of the rep, the fast service time, and end product.

Report a concern   June 26, 2018 — Rated 9 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

No soap residue

Report a concern   June 26, 2018 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

The tech was super nice and very knowledgeable of products and very helpful with stains. She really went above and beyond I feel or maybe that is how you train your staff and if so please keep up the good work! The tech knew what she was doing and had great customer service skills. Thank you zerorez!

Report a concern   June 26, 2018 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

The customer service of the technicians was absolutely fantastic! Very helpful and informative, professional and very nice!

Report a concern   June 26, 2018 — Rated 10 out of 10 by Jill Moritz Zerorez Phoenix
What do you like about our products and services?

Easy appointment setting, very communicative, polite, and efficient. Affordable pricing. Able was polite and did a superb job of cleaning and applying protective coating to our carpeting.

Report a concern   June 26, 2018 — Rated 10 out of 10 by Angela Okyere Zerorez Phoenix
What do you like about our products and services?

My technician did an amazing job! He really took his time over the heavy traffic areas and we were so happy with the results. He was respectful and answered all my questions. I know this company is not the cheapest, but I pay for quality work.


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