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based on 86509 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Gentleman that Came out to clean our Carpet was very Courteous.
He cleaned the carpet to perfection and made sure we were completely satisfied
with the cleaning
Overall, the cleaning was a 10 from our perspective!
Did a great job! Very Happy, Smells and feels great! :) Tech was great as well.
Zerorez did a great job with my tile and travertine floors. I would definitely recommend Zerorez (and Zach) for tile and travertine cleaning.
The carpeting is a different story. The dirt in the foot traffic areas seemed to have spread out rather than been removed. While my carpeting is older, I thought the carpeting would still be "cleaned." I am disappointed that the carpeted areas that really needed cleaning are still dirty.
Also, I requested a receipt and have never received it.
Thanks. Name removed
Quality cleaning... fast service... knowledgeable, friendly staff.
The carpeting still manifested pathways...one room in particular still had a very visible coffee spill stain. Very disappointing! To be fair, though, you did send another technician to work on that room and stain.
Fast and professional.
The serviceman was so professional and kind, he did such a fantastic thourogh job. Will definitely use zerore again, my tile was sparkling
I needed to just have my tile cleaned as we were selling our house. The guy that came to clean it left puddles on the tile which left marks after it dried. I was very disappointed with the cleaning and will not use or recommend Zerorez to anyone.
Great job, fair price, nice workers
I was happy to see that my pet stains are gone. Carpet looks great.
You have a competitively priced product. I was reluctant to purchase a product that uses primarily water to clean stains out of a carpet. My brother insists on everything in his life being as natural as possible so I thought that we would give your company a try and I'm glad I did.
I found your business to be professional and pleasant when I called. This made it easy for me to place an order for service.
You honored our price agreement. Your service Tech Zack called to inform me that he would be at my home in 25 minutes and he was punctual.
Zack was a most courteous and professional worker, taking care to protect our home inside and out.
I am extremely pleased with Zack's attention to detail and our carpet once again looks new.
Thank you Zerorez.
Sincerely;
James S.
We had our tile and grout cleaned for the first time in 13 years and it looks fabulous--just like the day we moved in . Thanks
Great service, I am very pleased with the carpet. Tech was very courteous and nice.
Great customer service... efficient... thorough. Didn’t try to haggle me for prices or sell me services
The girl that came to my house was NOTHING like the first three guys that have been over. I don’t have any stains on my carpet I just thought it was time that they should get cleaned. She made my carpets wet and so wet that they were wet for over 12 hours!!! I turned all fans on high and left all doors open and also turned my air way down to help dry them. Normally they are dry in three to four hours!!! Not 12!!! This was a really bad experience and I would not recommend using zerorez if they are not willing to make this right! I don’t need my carpets cleaned again for awhile so I would like part of my money back!!!
Fast, professional, arrive on time, an excellent cleaning every time.
Affordable
Good service - except the price quoted by the rug cleaner here to do the rug in the shop was less than what it was two days later when the official quote was given and it was $150 higher - my wife called to complain and finally they lowered the price to a figure closer than what was first quoted by the first service call
Clean with no crunch. Service person was knowledgeable and careful. Did a good job.
My rugs looked like brand new after. Had some spots which he was able to get out. Also had the tile & grout cleaned and sealed and turned out really good. The man who did the cleaning was very polite & efficient. I'm very happy with Zerorez and the job that was done.
Employees first. Great results too.
Nice job cleaning my tile. Looks so much better. Great feedback on time window and arrived on time with a call first.
The people were great, very professional, friendly Did a outstanding job, tile and carpet look fantastic.
Good Servies
Great service, everyone I dealt with was excellent
Great service and professional technicians.
My carpets look great! Pet stains and construction residue are gone. I’ll be recommending this company to all my friends. Thanks for the wonderful service.
Clean, efficient process and great customer service.
This company is amazing, they accommodated my schedule and there service technician Amanda went above and beyond. She left the home sparkling clean!
Thanks!!!

No residue was left behind, only clean floors.