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based on 87563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great! The carpets dried in the time frame he told us to wait. Cost was a bit more than expected but I am hopeful the carpets remain in good condition. The grout and floor cleaning was much needed and looked exceptional when finished.
In and out without huge monster machines, very professional and kind crew, and my carpets are CLEAN, truly clean. THANK YOU !! I'm a believer in Zerorez.. Jenny
Love the attention to detail!
Don’t use soap
didn't like how wet the carpet was. When I stepped from the carpet onto the tile floor I slipped and almost fell. Don't think it does as good a job as other cleaning methods. The gentleman who came to do the cleaning worked hard, was pleasant so I had not problem with him. Just think the method is not as good as other methods.
Carpet doesn't look any better than before!
My home looks lovely ------------------ thanks
Very thorough
I have to compliment our technician Sydney. He was timely, polite, effectient and very pleasant. I would like to request him on future visits.
Please pass along this compliment to him.
Alison Brown
My carpets look amazing! The service was excellent and I appreciated everything happening exactly when It was scheduled. I will definitely be using them again. The price I was quoted was fair and nothing changed while the service was being done.
service is very satisfactory. However, I would have liked an invoice showing paid, etc.
I think the technician, he was very professional
Great Job!! Thomas made my 20 year old carpet look great. I am amazed that it looks as good as it does. Thank you Thomas!!
My carpet has large areas that were completely missed and are Still dirty. Cleaning wasn’t done up into the corners of the carpet either, the tech cut many corners. I stopped using you several years ago and now I’m remembering why. Very disappointed.
We had used a competitor for many years for carpet service . I wasn't happy the last time so checked around for new company . Decided I would try Zerorez and I am so happy that I did! The carpet feels clean again , is very fluffy and just looks awesome ! I will highly recommend this company in the future !
The service was great and the employee was very well versed in the product. I really like the overall service!
Environmentally friendly
A full , itemized disclosure of the pricing was not made before the work was done. The invoice received by email after payment was made and the charge for the shower was $200.00 not $20.00 as Ishmail, the technician told me before the work was started. This is worse than a bait and switch, this was downright lying.
Joshua DID great job..I would recommend ZEROREZ IN A HEART BEAT...
You guys did an awesome job getting our grout clean in our house and it was amazing what a difference you made in the KITCHEN! Thank you again.
Excellent results
Good price
Chris did an amazing job on my carpet! I will always recommend Zerorez!
Kevin was extremely professional, answered all my questions, and went above & beyond to make sure I had a positive experience.
That I can drop my area rugs off at the facility for cleaning.
Reasonable rates
Great customer service
Quick turnaround
Some of the we'll trafficking areas seem to be coming back already.
Everything is too notch, from the service to the customer service.
Great job!
All of the technicians have always been on time, polite, and courteous.
Timely service with minimal hassle