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based on 87563 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, professional service! Always happy with the results!
Satisfied
Does a very clean effective job, removing stains.
The tech was very thorough and made our problem traffic areas disappear. The only surprise was how long it took the carpets to dry; almost 24 hours in places. Next time we know more what to expect.
Everything was great, fast and good service :)
Excellent carpet cleaning job. thank you.
Adam the operator did a very good job. I would highly recommend your system.
signed
Name removed
After cleaning the carpet looks, feels, and smells great!
I just walked into my rental and I paid for the carpets to be cleaned and the tile to be cleaned. The carpet looks great. There is absolutely 0 chance that they did the tile. I either want them back out here to the tile again or I want a refund so I can get someone out here to do it.
I don’t recommend things to my friends.
Able and Evan how good the carpeting turned out
Trey was very informative. I now prefer him to clean my floors.
Quick and friendly
The representative that came to service our house was amazing. I would have liked the scheduler to be more realistic with expectations.
There were streaks all over the floors. There were several missed areas. For $500 we were extremely unsatisfied. Please have a manager reach out to me.
Name removed
Fantastic service from Anthony Daniels. He helped us realize how naughty our puppies have been and confirmed my suspicions that we needed extraction services. While we were told there would still be a black spot mark after the extraction, every single spot was full removed!!! I was initially taken back by sticker shock for pricing, but after demonstrating the process, I had a better understanding and was excited about the service. My carpet smells new again and I’m happy in my home. Anthony was very personable and patient with us in explaining the process. I’d love to see him come back next year!
Very friendly and easy to talk to. Stains came out of our couches and carpet the competitor didn't get out.
Excellent work, thank you, Thomas!!!! Name removed
Excellent technician! Exceeded expectations!
Would use again. Would recommend. Great experience!
The
The carpets look very nice. The schedule time was fast. Very professional customer service.
Quick and did an excellent job
Based on the radio commercial I was under impression that the cleaning will be excellent and in the comparison to the companies the better effect is guaranteed. The carpet looked like it has not been cleaned and the terrible odor that was left after cleaning. My tenant requested me to clean it again.
Customer service is great from ordering too the service tech.
Great folks working for you, and do a great job.
The product is EXCELLENT! The service was excellent as well.
We have had other carpet cleaners and we will never have anyone but Zerorez again
Technician was 20 minutes past the 2 hour window. Did get a $40 deduction. Was told that you don’t soak the carpet but it was wet for 12 hours. Technician was very nice and professional
Service was very professional, courteous, and friendly. Process was explained thoroughly and the end result was fantastic. Very pleased and highly recommended.
Service tech was courteous , friendly and thorough with all aspects of the cleaning.