Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86509 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 14, 2018 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I have used them twice so far. Different techs each time, but they cleaned our area rugs well and the dog stink went away!
Very happy - thanks!

Report a concern   September 14, 2018 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

It is free of chemicals and doesn't stink. My carpet's color is beautiful and it isn't crunchy. Notified and on time, professional and clean service technician who was helpful, informative and thorough. My tile looks terrific for a 25 year old floor. Lost a bit of grout but 2 of the 3 spots had been repaired in the past so not surprising.

Report a concern   September 14, 2018 — Rated 10 out of 10 by Carl Kountze Zerorez Phoenix
What do you like about our products and services?

It's not even close, Zerorez is so much better than the competitors. I'll never use another company.

Report a concern   September 14, 2018 — Rated 10 out of 10 by Jim Kuzma Zerorez Phoenix
What do you like about our products and services?

Eric did a wonderful job....

Report a concern   September 13, 2018 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

We like how well it cleans.

Report a concern   September 13, 2018 — Rated 10 out of 10 by Jason King Zerorez Phoenix
What do you like about our products and services?

There wasn’t anything I didn’t like. Always a superb job done by Zerorez techs.

Report a concern   September 13, 2018 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Chris Wilde did a wonderful job. I would definitely request him next time!

Report a concern   September 13, 2018 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Stayed true to your guarantee. Came back when a tile area was sticky from the grout sealant and re cleaned and sealed.

Report a concern   September 13, 2018 — Rated 9 out of 10 by L.K.S. Zerorez Phoenix
What do you like about our products and services?

Good product

Report a concern   September 13, 2018 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   September 13, 2018 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Very satisfied with the results!! Technician was courteous and professional. On time, and worked hard!!

Report a concern   September 13, 2018 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

promptness and good cleaning outcome

Report a concern   September 13, 2018 — Rated 5 out of 10 by T.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The employee that did the carpet, should have called me and told me that the cleaning did nothing to the carpet. I wonder if he even did it?

Report a concern   September 13, 2018 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Always great service by a knowledgeable person. My carpets look super. Love your cleaning product.

Report a concern   September 13, 2018 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

There is great communication before, during, and after service. It is very reasonably priced.

Report a concern   September 13, 2018 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Punctual and very informative. Technician was very professional and honest.

Report a concern   September 13, 2018 — Rated 2 out of 10 by C.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet was wet for 30 hours not the 6 to 8 we were told and a larger stain appeared in one of the rugs the next day.

Report a concern   September 13, 2018 — Rated 4 out of 10 by C.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn’t get grout clean.

Report a concern   September 13, 2018 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

My carpet looks brand new! Excellent job!

Report a concern   September 13, 2018 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional and answered all my questions! Would definitely recommend.

Report a concern   September 13, 2018 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

My carpets look fantastic. Thanks

Report a concern   September 13, 2018 — Rated 8 out of 10 by J.H. Zerorez Phoenix
What could we do to improve?

Lower the price! The person that came was fantastic and honest! Not having help to move furniture left it to me to get help and doo a lot myself and just being diagnosed wit cancer was a hassle!

Report a concern   September 13, 2018 — Rated 10 out of 10 by Linda Schuster Zerorez Phoenix
What do you like about our products and services?

Easy to book, friendly but professional employees. Did a better job on my carpets than I thought possible.

Report a concern   September 13, 2018 — Rated 0 out of 10 by N.C.A.P.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Get me my invoice. I received this survey via email but not my invoice. And when I called to have it mailed to me, I still don't have it.

Report a concern   September 13, 2018 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Overall good

Report a concern   September 13, 2018 — Rated 0 out of 10 by D.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Price for cleaning was outrageous. Area rugs could have been replaced for a third of the cost to clean.

Report a concern   September 13, 2018 — Rated 8 out of 10 by R.H. Zerorez Phoenix
What could we do to improve?

Get clean the first time around!

Report a concern   September 13, 2018 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Made the carpet spotless again and the tech who showed up was great and very professional. Thanks for the service

Report a concern   September 13, 2018 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional, fast, and answered any question I had about their services.

Report a concern   September 13, 2018 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

The technician was extremely knowledgeable and professional


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