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based on 84658 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Charles did an excellent job on our carpets!
Next day I vacuumed and could not believe the pet hair and dirt
Using water.
Scheduled quickly, prompt arrival, efficient & timely service and friendly, knowledgeable tech. I am very satisfied with Zerorez, will use them again and recommend Zerorez for your carpet cleaning needs.
Michele
Professional and friendly staff.
My technician was timely, friendly and efficient
Everyone is always pleasant and professional. We never use anyone else. We just had some area rugs done and are going to have our tile cleaned and sealed. Charles was fantastic and did a demonstration for us. We are probably calling this week to set up an appointment and would like to have Charles do the work.
Great service and exceptional produce. My carpet looks brand new!
Dillon was very nice and professional. He did a great job.
Service person did fantastic job
Amazing...Terrell was very professional
Good technician, no residue.
I liked the zero residue on our carpets. It was great not having stiff/crunchy carpets when it was all dried.
Our carpets and tile are like new again! We use no other company...
When I scheduled online it for 2 rooms and a hallway for 116.00 not including the pet odor. I was also told they would show up between 2-4. Early is always good but in this case I had to work so I was expecting them when I got off of work at 130. Then I was charged 150.00 for 2 rooms and no hallway. I had heard there was a special on the radio for 35.00 a room. It was too good to be true. I should not have went with JohnJay and Rich but instead done it myself for a cheaper price and I wouldve been able to do my whole house.
I had the carpets and tile cleaned in a house I was selling back in April. The carpet and tile were in rough shape, I just wanted to make them presentable to sell. I was utterly shocked how well it all turned out. I have a black dog as well and was amazed how clean it got. After buying a new home, I didn't hesitate to contact Zerorez again. This time around I was a bit disappointed. There is still large amount of white dog hair still in the carpet from the previous owners.
The end result and getting there. Excellent communication.
Carpets didn't come clean the way I expected from zero rez. Still dirt and dark spots all over carpet. Tech said it was in the fibers and wouldn't come out. Will hire someone else to see if they can get them clean.
On time. Friendly. Professional. The carpet looks awesome.
No chemicals and no crunchy carpets after. My technician, Trey Rogers, was very contentious and went out of his way to make sure I was satisfied with the job
The Tech, the green product and the end resilt!!
Definetly have them back, already have a friend following suit on Thurdsy.
My tech,Manual was exceptional
They were on time, knowledgeable, and professional.
Our carpets look amazing. Zerorez was able to remove stains that previous cleaners could not.
Floor is still not clean after the second attempt. Very disappointed with the cleaning this time. I cleaned my floors this morning just by wiping them down with water and there was so much dirt still left. Can not believe I paid over $300 for this.
I’m allergic to scents and chemicals and your products have none and they still do a great job. Thank you
I like that you do not use a lot of chemicals and you have always been able to get out the stains!
Love my clean carpets!
Carpet cane out great. Service tech was great...

The service was great and, most importantly, Austin was EXCELLENT!