Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84658 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2018 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

The service was great and, most importantly, Austin was EXCELLENT!

Report a concern   July 2, 2018 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Charles did an excellent job on our carpets!

Report a concern   July 2, 2018 — Rated 2 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Next day I vacuumed and could not believe the pet hair and dirt

Report a concern   July 2, 2018 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Using water.

Report a concern   July 2, 2018 — Rated 10 out of 10 by Michele Dominguez Zerorez Phoenix
What do you like about our products and services?

Scheduled quickly, prompt arrival, efficient & timely service and friendly, knowledgeable tech. I am very satisfied with Zerorez, will use them again and recommend Zerorez for your carpet cleaning needs.

Michele

Report a concern   July 2, 2018 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Professional and friendly staff.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Stephanie Naseth Zerorez Phoenix
What do you like about our products and services?

My technician was timely, friendly and efficient

Report a concern   July 1, 2018 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Everyone is always pleasant and professional. We never use anyone else. We just had some area rugs done and are going to have our tile cleaned and sealed. Charles was fantastic and did a demonstration for us. We are probably calling this week to set up an appointment and would like to have Charles do the work.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Eric Moreno Zerorez Phoenix
What do you like about our products and services?

Great service and exceptional produce. My carpet looks brand new!

Report a concern   July 1, 2018 — Rated 10 out of 10 by D.Z. Zerorez Phoenix
What do you like about our products and services?

Dillon was very nice and professional. He did a great job.

Report a concern   July 1, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Service person did fantastic job

Report a concern   July 1, 2018 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Amazing...Terrell was very professional

Report a concern   July 1, 2018 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Good technician, no residue.

Report a concern   July 1, 2018 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

I liked the zero residue on our carpets. It was great not having stiff/crunchy carpets when it was all dried.

Report a concern   July 1, 2018 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Our carpets and tile are like new again! We use no other company...

Report a concern   July 1, 2018 — Rated 8 out of 10 by J.M.M. Zerorez Phoenix
What could we do to improve?

Nothing

Report a concern   July 1, 2018 — Rated 0 out of 10 by L.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When I scheduled online it for 2 rooms and a hallway for 116.00 not including the pet odor. I was also told they would show up between 2-4. Early is always good but in this case I had to work so I was expecting them when I got off of work at 130. Then I was charged 150.00 for 2 rooms and no hallway. I had heard there was a special on the radio for 35.00 a room. It was too good to be true. I should not have went with JohnJay and Rich but instead done it myself for a cheaper price and I wouldve been able to do my whole house.

Report a concern   July 1, 2018 — Rated 5 out of 10 by C.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had the carpets and tile cleaned in a house I was selling back in April. The carpet and tile were in rough shape, I just wanted to make them presentable to sell. I was utterly shocked how well it all turned out. I have a black dog as well and was amazed how clean it got. After buying a new home, I didn't hesitate to contact Zerorez again. This time around I was a bit disappointed. There is still large amount of white dog hair still in the carpet from the previous owners.

Report a concern   July 1, 2018 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

The end result and getting there. Excellent communication.

Report a concern   July 1, 2018 — Rated 0 out of 10 by A.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets didn't come clean the way I expected from zero rez. Still dirt and dark spots all over carpet. Tech said it was in the fibers and wouldn't come out. Will hire someone else to see if they can get them clean.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Howie Beltran Zerorez Phoenix
What do you like about our products and services?

On time. Friendly. Professional. The carpet looks awesome.

Report a concern   July 1, 2018 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals and no crunchy carpets after. My technician, Trey Rogers, was very contentious and went out of his way to make sure I was satisfied with the job

Report a concern   July 1, 2018 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The Tech, the green product and the end resilt!!
Definetly have them back, already have a friend following suit on Thurdsy.
My tech,Manual was exceptional

Report a concern   July 1, 2018 — Rated 9 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

They were on time, knowledgeable, and professional.

Report a concern   July 1, 2018 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Our carpets look amazing. Zerorez was able to remove stains that previous cleaners could not.

Report a concern   July 1, 2018 — Rated 1 out of 10 by S.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Floor is still not clean after the second attempt. Very disappointed with the cleaning this time. I cleaned my floors this morning just by wiping them down with water and there was so much dirt still left. Can not believe I paid over $300 for this.

Report a concern   July 1, 2018 — Rated 10 out of 10 by Kathy Peak Zerorez Phoenix
What do you like about our products and services?

I’m allergic to scents and chemicals and your products have none and they still do a great job. Thank you

Report a concern   July 1, 2018 — Rated 10 out of 10 by Martha Craner Zerorez Phoenix
What do you like about our products and services?

I like that you do not use a lot of chemicals and you have always been able to get out the stains!

Report a concern   July 1, 2018 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Love my clean carpets!

Report a concern   July 1, 2018 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Carpet cane out great. Service tech was great...


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