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based on 86502 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great!
Efficiency and timliness
My rugs are clean with no crunchy residue
I had to have the guys come back to re-rinse the floor due to Being all streaky and cloudy. Plus the grout did not look much better at all. Some was very dirty looking. I was very disappointed.
Good
The rep that cleaned my house was very professional and an excellent job.
Customer service was great and the carpets are beautiful and clean. We had a few stains that came out and we are very happy with the results.
Great service.
That no detergent was used to attract the dirt. They did a great job and I only had the family room bathrooms and halls done. They blended right in with the carpeting that was not cleaned. I recommend the process.
Get things clean and not any more expensive.
the man was very helpful, and did a great job.
First time having my tile floors cleaned my experience was great and the floor sparkled. I was excited to have zerorez return. This time was not good. There was dirty water left in puddles, the suction on the cleaning machine was not working properly. The tech did attempt to remedy by going over the worst areas with a smaller Hand held scrubber. We both got on our hands and knees with squirt bottles and rags to clean the grout lines. Tech left for about 45 minutes during the job. It was dark out when he returned, and more difficult to see what was missed. The floor feels waxy and gritty and does not shine. I’m so disappointed in the result. I’ve moved all the furniture back already, but would appreciate if you could send someone to redo the accessible areas in the hopes of improving the result. Thank you.
Carpets thoroughly cleaned without leaving soap film.
Very pleased with the service that you provide..including product and professionalism
Guy was on time and very efficient.
Trey was very professional and did a great job cleaning my carpets and tile. He explained everything to me before he started, we discussed the price quoted.
Promptness
Care and concern
Clean up thouroghly
Professional an personable
Great performance
The technicians are always nice and courteous. When I get my carpets cleaned please tend to stay cleaner longer than when I do them myself
Always do a great job!
Everything!
So far so good.
Serviceman was friendly and informative with a pleasant personality. He gave me helpfiul hints about how to care for the caroeting and reduce dust.
Friendly service
Cleaning system fast and thorough
Excellent, professional service. Will definitely use you guys again. Thank you!!
Your Tech was outstanding very methodical very caring kept things clean explain technique you did things extremely well
Great technician
The young gentlemen who came to clean the carpet were wonderful. They were nice, personable and did a fantastic job! Thank you.
Honest, timely