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based on 86502 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that the technicians are always friendly and arrive on time. My carpet always looks amazing when it is done and doesn’t feel crunchy. I have used you guys multiple times and plan to continue to use you in the future!
Tech worked very hard. Upselling a bit annoying though
Friendly staff. Pricing is pretty good. The outcome is great!
Basically, EVERYTHING! I've never used any other company to clean my carpets because your service is unbeatable. From the time I make the initial call to your service department to the completion of the cleaning job I've NEVER had any problems. Your service people and technicians are always polite and knowledgeable. Appointment times are always kept, and your technicians make every effort to do a thorough cleaning.
I've always recommended Zerorez to anyone who's in need of carpet cleaning services.
Excellent service and results
the agent who came to our home in Buckeye in September was exceptional.
Customer service
Zach did a great job!
I have used Zerorez several times now for my carpets and tile. I have several dogs and a toddler in my home with light colored carpet so they have a challenge each time and every time it comes out looking amazing.
The tech is always prompt and professional along with everyone I have spoken with on the phone. The prices are affordable and the online scheduling is so convenient. Zerorez is my go to company.
There was a big difference in the price quoted and the actual price when tech arrived. Swirl market left on carpet when it dried.
The fresh smell and look of carpets and tile.
Service was great was just a little disappointed in how the carpet came out.
Service representatives are always very professional and efficient.
Deionized water
He was here early, did a great job. Very polite and professional.
Kevin did a spectacular job on our carpet and tile.
He took the time and explained the process and was very knowledgable. I will definitely recommend
Zerorez to all my friends.
The carpet looked the same after cleaning. Maybe the spot is unable to be removed. I'll try another company.
My carpet fit the first time feels plush and doesn’t have a chemical smell! Very pleasant & advisable technician, on time & attention to detail.
The products work as advertised. The technician was on time, friendly, got right to work and did a great job.
Customer service is great
Our tech was very professional and carpets came out like new.
I already had to schedule another technician to come back and redo job. Started by telling me all the traffic areas would not be the same as the rest of carpet when completed. Even pointed out a specific traffic area which was under a bed and the only thing ever walking in that area would have been a cat under the bed. Previous technician did a thorough job in March and that’s why we called zerorez back out. This technician took no time and didn’t do half of what the other did and was in and out in much less time than previous tech. No booties were left, no raking of carpet was done, went they each room measuring and charged me for an additional room because room was 280 sq ft. Even though my other rooms were only a 10x10 room with furniture. The whole experience was very disappointing.
Very professional, and explained the entire process before starting
The technician was very professional and thorough
It ok
The service rep was outstanding and did a fantastic job. The tile was cleaned very well but what was impressive was how clean the grout got! Well done.
Zerorez has done are carpet several times and has done a great job. The guys are friendly and professional.
The product works. And is safe for my family.
Zerorez is the best for cleaning your carpeting without leaving any soap residue which stays in your carpet and causes your carpeting to get dirtier. I am so glad that we discovered Zerorez and will never use any other floor cleaning company. Highly recommended, great technicians that are nothing but courteous, prompt and quick.
Terrell did amazing job on our carpet and tile. He brought our carpet back to life. He was very thorough and professional. I highly recommend zerorez and will use them again in the future!
Technician came right on time. The floors look great!