Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85987 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 26, 2020 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

We like the prompt and quick response time plus the wonderful results from the operation. Also the professionalism of the man who did the job.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Kathryn Brennan Zerorez Phoenix
What do you like about our products and services?

We like the fact that there is no odor to the cleaning product. The carpets seem to stay cleaner longer.

Report a concern   January 26, 2020 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Easy to set up an appointment. Very nice and knowledgeable technician.

Report a concern   January 26, 2020 — Rated 10 out of 10 by Patrick Williams Zerorez Phoenix
What do you like about our products and services?

Quick and easy. Great service and the carpet looks great!

Report a concern   January 26, 2020 — Rated 10 out of 10 by Jacqueline Woods Zerorez Phoenix
What do you like about our products and services?

Zerorez did a great job getting stains out of our carpets! They are efficient, polite, and have excellent customer service!

Report a concern   January 26, 2020 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

The technician arrived on time and completed our carpet cleaning in an efficient way. He was friendly, courteous and professional.

Report a concern   January 26, 2020 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

It was fast and easy

Report a concern   January 26, 2020 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Quick and professional and do a good job

Report a concern   January 26, 2020 — Rated 10 out of 10 by O.M. Zerorez Phoenix
What do you like about our products and services?

How fast the service was

Report a concern   January 26, 2020 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

Good customer service and carpets very clean

Report a concern   January 26, 2020 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Great job, See you next year.
Still need a receipt. Called and you sent another
via email but we never got it.
Please send by mail.
714 E. Carmen St
Tempe, 85283

Report a concern   January 26, 2020 — Rated 10 out of 10 by E.C.S. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, great technician, quality work

Report a concern   January 26, 2020 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

The technician was very courteous and professional
He didn't try to get him to do more than I wanted
My carpet is 40 years old(HOPELESS) It was a temporary fix til I get my new carpet. O would say it was at least 80%better. Stains were almost gone as well as the odor from many pets
The tech's name wasJEREME.!!!!
He is a valuable asset to your company
I hope he receives recognition for his hard work!!

Report a concern   January 25, 2020 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Fast friendly informative customer service and the carpets have never looked better!

Report a concern   January 25, 2020 — Rated 3 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Got 3 rooms for 125. He started to clean and then said it was $165. I told him i called u out for the 125 not 165. He said i didnt vacume but i did and the carpet was clean. He said i do u a favor and drop it 10 bucks i told him no 125 or nothing and proceeded to clean the carpet

Report a concern   January 25, 2020 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Good service

Report a concern   January 25, 2020 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Service was quick and very effective!

Report a concern   January 25, 2020 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

You’re about $60-$70 more than any other company for that reason I would not use you again

Report a concern   January 25, 2020 — Rated 10 out of 10 by Teresa Jurjenson Zerorez Phoenix
What do you like about our products and services?

Friendly tech and awesome service

Report a concern   January 25, 2020 — Rated 10 out of 10 by Bridger Kimball Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, thorough and efficient.

Thanks!

Report a concern   January 25, 2020 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Tech was the Best! Very professional and knowledgeable!

Report a concern   January 25, 2020 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great customer service, excellent work and knowledgeable staff.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Jayne Behman Zerorez Phoenix
What do you like about our products and services?

Very pleased that the entire process from booking through cleaning went as smooth as silk. Staff is very helpful. Service is very affordable. Product is outstanding.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Cortney Johnson Zerorez Phoenix
What do you like about our products and services?

Quick dry, no crunchy carpet, East online booking.

Report a concern   January 25, 2020 — Rated 9 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

First time I've used Zerorez; carpet cleaning was done on a Rental Home, and tenants were happy with the result.

Report a concern   January 25, 2020 — Rated 10 out of 10 by S.Z. Zerorez Phoenix
What do you like about our products and services?

Affordable and the carpets come out nice and clean. I tried your tile and grout cleaning this time but wasn't satisfied with those results. I would not use that service again.

Report a concern   January 25, 2020 — Rated 10 out of 10 by Sharen Effertz Zerorez Phoenix
What do you like about our products and services?

I am a returning customer. I was very happy with all the steps and prior notifications of the service. Weston was our service tech. He arrived on time, walked through house with me to see service to be done and verified the estimate of service. He worked promptly and pointed out to me any areas that did not turn out as well as he expected...carpet age & quality, etc..
I was very happy with the final result, as I was in my prior use of this company and when I have future needs of cleaning that they performs, I will be calling them again.

Report a concern   January 25, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The representative was very professional

Report a concern   January 25, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Technician Carson was very professional and helpful! He was consciousness and did a great job!

Report a concern   January 25, 2020 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

really like your and product and our service has always been great


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