Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87579 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 11, 2020 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

The product cleans as advertised and the service was excellent.

Report a concern   April 11, 2020 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

They work!

Report a concern   April 11, 2020 — Rated 8 out of 10 by J.V.C. Zerorez Phoenix
What could we do to improve?

Perhaps a minor thing, but the tech was a bit too "all business". He found a spot in one of the rooms. i did not know the source of the spot. But, after he asked if there had been a piece of furniture there, he kind of shut down in terms of being able to clean it. It could be a pet stain, a spill of some sort, or whatever. I hoped that your tech would be able to try some things on a small part of it to see I'd that would get it out but your tech seemed a little rushed, and therefore unwilling/unable to try.

Report a concern   April 11, 2020 — Rated 10 out of 10 by brad neal Zerorez Phoenix
What do you like about our products and services?

Your Service Technician was extremely polite and very knowledgeable. He also worked hard to clean our vinyl floors. We also had carpet cleaned. All of the stains came out and it dried quickly as advertised. We would highly recommend Zerorez to family and friends.

Report a concern   April 11, 2020 — Rated 6 out of 10 by M.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You already came out a second time and cleaned our tile today. He was great and redid our floor. The first time, our tile was left with streaks and dirty. For $400, expectations are high. It's not a big house. I was told by the person I booked the appointment through that our technician would have a mask and booties on. Neither technician did that. However, our second technician was extremely professional and experienced. We greatly appreciated his expertise. I normally wouldn't care, but considering our current environment. I had 3 kids, my wife, and mother in law at the house at the time. I like your company. I'm a huge fan of John Jay & Rich, why I called you, but not exactly what I expected. I appreciate both workers that came to our house. Very nice men and putting themselves in harm's way is courageous. I know, I still face customers as well. I just responded because I figured you would want to know. I would. Floor looks great now. I know you hold yourself to a high bar. Thank you for responding appropriately. Stay safe and healthy.

Report a concern   April 10, 2020 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

We loved our service and our technician

Report a concern   April 10, 2020 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Great product for cleaning, and the services were done quickly and properly.

Report a concern   April 10, 2020 — Rated 10 out of 10 by Kelly Pulliam Zerorez Phoenix
What do you like about our products and services?

Awesome service from Deion, my tech. Highly recommend!

Report a concern   April 10, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

They work they bring life back into the carpet. My carpet is at least 17 years old and a light beige and was very soiled but Adrian brought it back to life. I am more than pleased with the job he did

Report a concern   April 10, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Always a great job and personable employees

Report a concern   April 10, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

the price wasn't bad and the tech was very nice and clean cut. He did a very nice job, worked hard and after the carpet was dry it was very soft and lush.

Report a concern   April 10, 2020 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Great service, friendly staff, and efficient cleaning!

Report a concern   April 10, 2020 — Rated 10 out of 10 by Shirley Straw Zerorez Phoenix
What do you like about our products and services?

I like the efficiency with which Zerorez provides its service. The representative that cleaned the carpet was very professional & friendly. The product that was used is excellent.

Report a concern   April 10, 2020 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Very nice job. A little expensive though. Having said that, I would use them again

Report a concern   April 10, 2020 — Rated 9 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The gentlemen was very nice. I'm not sure I will get my tile floors cleaned again but loved how my carpet came clean. It seemed pretty expensive to do the tile floors.

Report a concern   April 10, 2020 — Rated 10 out of 10 by Jan McDowell Zerorez Phoenix
What do you like about our products and services?

nicely done

Report a concern   April 10, 2020 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Very professional, very please with results

Report a concern   April 10, 2020 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

Remains to be seen, how long the carpets stay clean

Report a concern   April 10, 2020 — Rated 10 out of 10 by Lynne Hoffman Zerorez Phoenix
What do you like about our products and services?

Thank you Zerorez!! You are always very professional and do a great job on my carpets .

Report a concern   April 10, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

works great on Berber carpet and made 15 years of grime completely clean. Great product.

Report a concern   April 10, 2020 — Rated 8 out of 10 by B.E. Zerorez Phoenix
What could we do to improve?

After he left I noticed that the 703 Cleaning kit included a microfiber mop kit but this was not included. :-(

Report a concern   April 10, 2020 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Great service by the technician Dion. He went above and beyond our expectations for Zerorez and was very polite and professional.

Report a concern   April 10, 2020 — Rated 10 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Your technician was great and did a great job

Report a concern   April 10, 2020 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

so far good

Report a concern   April 10, 2020 — Rated 10 out of 10 by Loreen bury Zerorez Phoenix
What do you like about our products and services?

No chemicals but makes everything beautiful

Report a concern   April 10, 2020 — Rated 10 out of 10 by Heather Rasmussen Zerorez Phoenix
What do you like about our products and services?

We were lucky enough to have Rachel as our tech for an important tile & carpet cleaning just before our home went on the market. She went above & beyond our expectations! Her extra care helped our house show beautifully to potential buyers! Thanks, ZeroRez, for having amazing people on board like Rachel.
Heather R., Rio Verde, AZ

Report a concern   April 9, 2020 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

Our tech was awesome! He was on time, friendly, and very professional. Price we paid was the price we were quoted no pushy up selling. Would definitely recommend and use again!

Report a concern   April 9, 2020 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Friendly professional. Got the job done when I needed it done fast

Report a concern   April 9, 2020 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Very prompt workers and very polite employees. Did a great job.

Report a concern   April 9, 2020 — Rated 7 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

There are still several pet stains in my carpet in areas that were treated. When looking at the carpet closely with a black light, there is a lot of urine residue still visable through out the carpet.


Privacy Policy