Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84661 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2019 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals used that can grab on to dirt and make my carpets dirty faster.
I really liked the young man who cleaned my carpets. His name was James and I will be asking for him next time I contact you about cleaning my carpets. He was a hard worker and did a great job!

Report a concern   November 20, 2019 — Rated 10 out of 10 by Linda Rickel Zerorez Phoenix
What do you like about our products and services?

I always ask for JEFF! He has been cleaning my carpets for a few years, he is efficient and very nice. The system ZEROREZ has works well on my carpets that have areas, thanks to my sweet little dog, that are in need of treatment. Carpets dry fairly quickly and look good! A friend recommended ZEROREZ and what a great referral that was! Try for yourself!

Report a concern   November 20, 2019 — Rated 10 out of 10 by Nicholas Revezzo Zerorez Phoenix
What do you like about our products and services?

carpets were well cleaned. The tech protected the corners of the walls and insured all areas were clean before leaving.

Report a concern   November 20, 2019 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Great cleaning!

Report a concern   November 20, 2019 — Rated 10 out of 10 by I.A. Zerorez Phoenix
What do you like about our products and services?

Your products work like I’ve never seen before. You get out the toughest stains and leave behind a wonderful, clean and fresh smell. If Zerorex can’t get a stain out no one else can! I would highly recommend you to anyone!

Report a concern   November 20, 2019 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   November 20, 2019 — Rated 10 out of 10 by Faith Bachik Zerorez Phoenix
What do you like about our products and services?

Good fact finding by your technician follow-up with patient, careful application of the chemicals. Tech was very polite and did analysis of our situation!

Report a concern   November 20, 2019 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Excellent service, carpet looks great, no chemical smell, very nice technician, will definitely use them in the future

Report a concern   November 20, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

clean, easy and affordable!

Report a concern   November 20, 2019 — Rated 3 out of 10 by K.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This is the second time I have had to have your company back out to redo the job. The technicians are simply not trained well.

Report a concern   November 20, 2019 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Our technician did a fantastic job. He was very nice and very professional Carpeting was a mess due to remodeling of our bathrooms. Hallway was especially dirty and he brought it back to its original color of beige. I will recommend Zerorez to my friends and family.

Report a concern   November 20, 2019 — Rated 10 out of 10 by Shar Green Zerorez Phoenix
What do you like about our products and services?

Great service. We would really recommend this company. The technician was polite and efficient. He answered all our questions and took time to make sure we understood the process.

Report a concern   November 20, 2019 — Rated 10 out of 10 by Greg Suender Zerorez Phoenix
What do you like about our products and services?

Great customer service... On time and knowledgeable!

Report a concern   November 20, 2019 — Rated 8 out of 10 by B.V. Zerorez Phoenix
What could we do to improve?

Find some way to reduce odor

Report a concern   November 20, 2019 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The carpet gets clean& dries quickly

Report a concern   November 20, 2019 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Professional service with excellent results....

Report a concern   November 20, 2019 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

We had an area 9x12 area rug cleaned and it came out to look clean a plush again.

Thank you Zerorez.

Report a concern   November 20, 2019 — Rated 9 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Got all of my stains out of the carpet.

Report a concern   November 20, 2019 — Rated 10 out of 10 by K.E. Zerorez Phoenix
What do you like about our products and services?

I really like your company, the carpets feel really clean.

Report a concern   November 20, 2019 — Rated 8 out of 10 by L.R. Zerorez Phoenix
What could we do to improve?

Your technicians are always timely and professional. That’s a big reason why we use you every time. That was true this time as well. The only issue was that there seems to be a section of carpet in the middle of our living room that was missed. I have pictures of it the first night and it still looks similar today.

Report a concern   November 20, 2019 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Your technician was very professional and did a great job

Report a concern   November 20, 2019 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Professional and mannered representatives. Online scheduling was very nice, especially being able to see what days and times were available. I liked the online list of things to do before cleaning. It made it easier to be prepared.
I also appreciated the confirmation text and phone call from Zerorez representative letting me know the approximate time carpet tech would be here.
The carpet tech was friendly and thorough. He was informative, professional and did a very nice job.

Report a concern   November 20, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

He was very efficient, did a great job and I love that the carpet was soft not crunchy.

Report a concern   November 19, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The gentleman who came to our house was polite, professional & friendly. He did an excellent job, explained the process, & worked efficiently. Our rugs are clean & soft. I would definitely
recommend your company to everyone.

Report a concern   November 19, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Good customer service and results.

Report a concern   November 19, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

They were on time and great job.

Report a concern   November 19, 2019 — Rated 10 out of 10 by Bonnie Finocchiaro Zerorez Phoenix
What do you like about our products and services?

The technicians are very skilled and knowledgeable.

Report a concern   November 19, 2019 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Competent and courteous technicians! They are careful and aware of your house and personal items! Highly recommend their services!

Report a concern   November 19, 2019 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Timeliness and professionalism. I was asked to check the rooms out before he requested payment and left. Thank you!

Report a concern   November 19, 2019 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Great service, everything went well.


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