Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84658 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 25, 2019 — Rated 10 out of 10 by John Ore Zerorez Phoenix
What do you like about our products and services?

Your technicians are outstanding and they arrive on time.

Report a concern   November 25, 2019 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Great service. On-time appointment. Very friendly technician. Great value for the price.
We are a repeat customer and will continue to be.

Report a concern   November 25, 2019 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

Reliable, on time, quality service.

Report a concern   November 25, 2019 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Prompt
efficient
friendly
knowledgeable

Report a concern   November 25, 2019 — Rated 5 out of 10 by P.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

One room was left a bit soiled.

Report a concern   November 25, 2019 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Service was wonderful pricing is a little high. But overall it looks great.

Thank you!

Report a concern   November 25, 2019 — Rated 10 out of 10 by Anna Morales Zerorez Phoenix
What do you like about our products and services?

Great customer service.

Report a concern   November 25, 2019 — Rated 10 out of 10 by D.U. Zerorez Phoenix
What do you like about our products and services?

How prompt they were and professional. Carson was very thorough and friendly.

Report a concern   November 25, 2019 — Rated 10 out of 10 by Fred Pratt Zerorez Phoenix
What do you like about our products and services?

The company called and said the tech was running ahead of schedule and could he come early. that was fine and very shortly he arrived. He was very neatly dressed and as soon as he entered the house he had his booties on. Every time he did something he made sure to explain what he was doing and why.He was very quick and when he left he explained everything again including everything on the bill. I hope the rest of my holiday projects go as well as this one.

Report a concern   November 25, 2019 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Did a very good job

Report a concern   November 25, 2019 — Rated 10 out of 10 by N.W. Zerorez Phoenix
What do you like about our products and services?

Our technician was awesome. Great job. will definitely use your services again in the future.

Report a concern   November 24, 2019 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

They work!!

Report a concern   November 24, 2019 — Rated 10 out of 10 by P.E. Zerorez Phoenix
What do you like about our products and services?

The gentleman was very pleasant and professional. My carpets look great.

Report a concern   November 24, 2019 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Customer service and quality of work.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Darlene Rodriguez Zerorez Phoenix
What do you like about our products and services?

Your always on time. Your team members are polite and professional. My carpets always dry extremely fast and feel so soft too.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Lissa Elzalafi Zerorez Phoenix
What do you like about our products and services?

I loved the fact that my home feels cleaner. Anthony was just a gem. I asked question and Anthony was right on it with answers and made the experience great. My husband and I just bought a home that once housed three cats we have suffered from allergies. We are customers for life and please keep us on your service calendar for every six month servicing. Anthony was awesome with us, and extremely professional in our eyes a true asset to a great company! Thank you so much

Report a concern   November 24, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

That my house is clean.

Report a concern   November 24, 2019 — Rated 10 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

The fact that there's no

Report a concern   November 24, 2019 — Rated 9 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

1st time. Very satisfied.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Judy Huber-Wood Zerorez Phoenix
What do you like about our products and services?

Your service men did an excellent job! They were very pleasant to have around and I would highly recommended your firm to my friends and family!

Judy

Report a concern   November 24, 2019 — Rated 10 out of 10 by Shauna Neaville Zerorez Phoenix
What do you like about our products and services?

Our carpet was soft when it dried and felt new. Not every spot came up, because our carpet is old, but it was clean! Also, Jared the young man who came to clean, was so nice. He was knowledgeable and put up with our dogs with great patience.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Jeff Miller Zerorez Phoenix
What do you like about our products and services?

Joshua did an excellent job explaining all the products and work ethics . We definetly will be calling next year for a carpet cleaning through out the house .

Report a concern   November 24, 2019 — Rated 10 out of 10 by H.W. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and friendly service. Carpet is soft and clean once dry.

Report a concern   November 24, 2019 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Chemicals used do not compromise the texture of the carpets and leave the space cleaned with a nice fragrance. The technicians are very professional and do quality work.

Report a concern   November 24, 2019 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

My carpets always look so great! I won’t use anyone else to clean my carpets and upholstery. Our technician Abraham was the best tech we have ever had. We love Zerorez!

Report a concern   November 24, 2019 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Zach was our technician. He did a wonderful job!!! He also did a great job representing Zerorez! We would definitely ask for him again. We will never hire any other carpet cleaning service...love Zerorez!

Report a concern   November 24, 2019 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Quality of service, speediness, and ease of booking!

Report a concern   November 24, 2019 — Rated 0 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Baseboards and walls were scuffed/scraped after carpet cleaning.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Margie Winship Zerorez Phoenix
What do you like about our products and services?

Zerorez always gets my carpet clean. The technician was great.

Report a concern   November 24, 2019 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

It is nice to schedule on line. I also appreciate that there is no pressure from the cleaner for upsells. It is all offered online. He tried to remove stains that we didn’t have any hope of removing.


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