What our clients think of us!

Excellent service!

Don't know much about your product but I can tell you this. I like that he took his time and got my carpet clean. So me and wife are happy and my feet are like Happy Feet the movie. And after we let it dry for day we were able to walk on the carpet it felt like it was lifted, like new carpet you know what I mean. Anyway thank you so much

On time, cleans up well.

My technician, Brandon was awesome! I had to get 3 bedroom rugs cleaned and it was chaos, as other rooms in the house were being painted. He was courteous, calm and professional amidst all the chaos!

We are cleaning up the house to sell so all the rooms are empty. The carpets were very dirty but I did let the technician know that I understood all of the stains probably wouldn't come out and I was ok with it. Problem was there was dog hair in the carpet and when it dried all of the dog hair had come up to the top. This should have been sucked out of the carpet so that it was clean. I have 3 oversized rooms with 3 standard bedrooms and a long hallway. It cost me $500 and the carpet is not fully cleaned. For a house that size he was barely there 2 hours.

Friendly, helpful, informative service.

I had a very positive experience with Zerorez Phoenix. My technician was wonderful! She was punctual, thorough, and knowledgeable. I will definitely use this company again.

Cleaned up the urine smell.

I would highly recommend this company. They were on time and did a fantastic job with the carpets. Very informative about what they were doing and didn't pressure you into buying extra items.

Paul was amazing. Thorough and courteous.

Not charge separate charges for every little thing

Ease of making appointment, friendly professional service and my carpets look great!

Tray came in and did a great job. We are very pleased in the way the job was performed and he explained each step of what he is doing. We definitely hire them again.

This is the second time we’ve used zerorez in a month. The first time was in early January when we were prepping our old house for sale, this recent time was a move-in to our new house.

I was really wowed the first time, thought we got a great value and raved about you guys to several people immediately after.

This latest time, not so much. For starters, the tech adjusted the estimate and nearly doubled it upon arrival. I do think the hallway measurement I gave was a little low b/c I didn’t own the house yet and estimated from memory. However, the tech re-calculated to basically treat the entire house as one big hallway, including I suspect portions of the center that are really just part of the family room I was already paying an oversize fee for.

Long story short, I feel gouged.

In terms if quality, last time I was blown away, this time just ok at best. Part if me wonders how last time 2 guys spent more time at the house than this time, and this house is twice the size. In any event, 1 guy for a little over 2 hrs doesn’t seem like $1000 worth of work.

Long story short, I don’t feel like a got good value for my money and am left generally unsatisfied. Which is a shame, because I was a big fan and a future referral source after our first encounter.

Do better.

The professionalism and a great job.

The carpet looks amazing. The technician was friendly and knowledgeable.

Great product. Friendly staff. Easy to make an appointments.

It was a good job.

Your promotion on the radio gave me the wrong impression. I was hoping for an above average steam cleaning. I believe the results are just average nothing special. But the work was sufficient. Really don’t know what you can do to improve.

The tech (Dustin) was exceptionally professional. Cleaning was performed efficiently and effectively. Tech was meticulous, cleaning up after himself and was respectful in every way.

Natural and thorough

Trey did a fantastic job! He's very attentive to details and explained the process clearly. He answered all of my question in a professional manner. Everything looks amazing.
Thanks Trey

Everything so far, especially Dion.

When I look at my shower the next day I realize that some of the grout was not clean. Plus my tile countertop which is pitted- several of the pits were dirty. I was told the floor of the tile in the shower could not be clean. Main reason why I wanted the shower clean. So for me this was very costly and did not give me the results I expected. I have been working on my shower floor since and have been able to get some of it clean so at this point I am not sure what the company can do further except a monetary return

The man arrived on time, went about his work in a quiet, professional manner. He asked my input on rug stains and other services that I might want. It seems to have cleaned the rugs well, although I feel that I need to wait a month or so and see if they reappear. The furniture was cleaned, although I could not tell a difference. There were no stains on them.

I felt that the cost was high and the protective application was also too high. Not sure If I would use you again.

Very friendly staff the young man that did my floors was a hard worker took pride in his work.

It doesn’t leave residue

Your technician Paul is very knowledgeable, polite and a hard worker. Service was extremely good I highly recommend.

No harsh, toxic chemicals. Also very clean.

The tech tried to up sell me and indicate that the master bedroom was a large one and he needed to add $45 to the total. I indicated that all of the appointments for carpet cleaning the size of the master bedroom had never been a problem. Especially because there is a queen size bed, dresser, trunk, armour, and vanity in place. Which means the area to be cleaned was small