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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service. Reasonable pricing.
Max did a great job and our carpets look great!
First name removed H.
I appreciated the time the tech took to explain and show me different things along the way. He was very friendly.
This was the first time we have ever had our tile cleaned and I do wish we would have been told about the white residue that would be left behind on the grout at the wall line..it took quite awhile to wipe that all down. Other than that it was great.
Friendly quick and awesome
Love the call to remind me that it was time to have my carpets cleaned again.
Service was excellent and Technicians were so professional! Highly Recommend thanks
Great communication before and after the service -accommodating - sent me before and after photos - went over and beyond a carpet cleaning business. Had recommendations for me- the tile and carpet turned out so good we did not to replace them. Thanks again for everything,
Great customer service! Love the stain remover!
The carpet tech was amazing! He was very knowledgeable and friendly. Took the time to answer all my questions and explained everything he was doing.
Everything is done professionally, care is taken to leave the home cleaner than it was when the technician arrived!!
Pricing is fair and reasonable, scheduling is easy and carpets and tile flooring look great
Professional and friendly employees who do a thorough job!
Everything.
Looks great very fast and friendly
Technician was nice. But our grout got torn up in several places and he said he was making a note of it and that his manager would be contacting us about what happened. No one ever contacted us.
Professional good service friendly knowledgeable I would rate the service a 10
The smell of the products and the way my carpet looked after cleaning. Paul was very polite and nice guy. He did a great job!!
I enjoyed technician and customer service!
Cody was very personable and professional. My carpets look amazing. My home feels so much cleaner.
Awesome clean, professional & efficient!
Efficient. crew was exceptional. I like the non-toxic approach, very nice job!
I like that the carpets don't feel crunchy :)
Love the ZeroRez method of carpet cleaning! We are new customers & will continue to clean our carpet with ZR!
The tech, Weston, was professional, kind & thorough.
Highly recommend!
Started out a bit rocky...after the technician arrived at my property, he didn't want to do the job because I was out of his service area??? No-one told me they didn't service my area when I set up the appointment...I didn't think that should have been my problem at that point. He had to get authorization from his manager after he was at my property to do the job. Seems like a company policy gone bad...initially turned me off pretty hard. In the end, everything turned out good, once we got past the initial bump, the technician was nice and seemed to know what he was doing...he gave me a $40.00 discount for the hassle. Overall, I was pleased with the service
No chemicals, the results, took me years to finally decide to use zerorez, dont know why, but sure glad I finally did
They do not leave behind a residue.
Technician very personable and helpful.
While I feel the price was a bit high for 2 loveseats ($200), my tech was very thorough and took his time to complete the job correctly. The couch looked great after treatment.
I noticed a few spots reappeared a couple days later and now that is been a couple weeks they are definitely back. I’ve had my carpets cleaned by other companies before and haven’t had an issue.
Service was speedy, professional, and through. Carson asked questions and let me know what would be happening for every step.

Courteous reps, on time, and clear expectations set. Carpet and upholstery look great each time they visit.