Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85987 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 7, 2020 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

The service person was very helpful and efficient. Thank you! The only complaint I have is your prices are too high.

Report a concern   February 7, 2020 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Isaiah was very professional, friendly and knowledgeable. He did a great job! I will definitely use Zeroez in the future. Thank you.

Report a concern   February 7, 2020 — Rated 10 out of 10 by Mike Pena Zerorez Phoenix
What do you like about our products and services?

You product / service is super easy to book, they guy shows up does a great job and is gone. they floors dry fast, there is no residue or chemical or chemical smell. it's great!

Report a concern   February 7, 2020 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Your customer service is amazing. Also techs are pleasant and easy to work with.

Report a concern   February 7, 2020 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The technicians who do the cleaning are polite and professional.

Report a concern   February 7, 2020 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

All of the people I talked to were very helpful and managed to fit my schedule. The Carpet technician was thorough and very careful to make sure he didn't damage any existing furniture and he made sure I was aware of anything that I needed to do before the carpet dried. He even came a little early which was very helpful for me.

Report a concern   February 7, 2020 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

I've had zerorez come out and clean my carpets 3 times in 2 different houses. Technicians are always polite, prompt, honest and efficient and the carpets are always as clean as can be when they're done. Will never use another company.

Report a concern   February 7, 2020 — Rated 10 out of 10 by J.A.H. Zerorez Phoenix
What do you like about our products and services?

You always get the carpet clean and the service people are always helpful and polite.

Report a concern   February 7, 2020 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Service people on time, worked fast, clean & courteous. Did not try to upsell alot. Their suggestion to add stain resistant spray was helpful. Carpets looked great.

Report a concern   February 6, 2020 — Rated 8 out of 10 by G.M. Zerorez Phoenix
What could we do to improve?

The guy was very nice, but my carpet is definitely more crunchy. And it was wet for most of the day.

Report a concern   February 6, 2020 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Very thorough. The results were excellent! I am very pleased. I certainly will recommend zerorez to my friends and family.

Report a concern   February 6, 2020 — Rated 10 out of 10 by Jecx Villaraza Zerorez Phoenix
What do you like about our products and services?

Technician was on time and very professional. Left my carpet so clean and smelling fresh. I would definitely use them again no doubt.

Report a concern   February 6, 2020 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   February 6, 2020 — Rated 5 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

For the second time I had to call and schedule a "do-over" from Zerorez. Lots of accidents from a new puppy created many spots and odor. The use of your special treatment was used on both occasions. The costs of treatment goes up greatly with this use. The results were not favorable on either time and retreatment had to be done each time. This was not only expensive but time consuming. Zerorez did not hesitate to come the second time and the carpets were satisfactory, but are crunchy, something they claim not to ever be.

Report a concern   February 6, 2020 — Rated 10 out of 10 by Joanne Allison Zerorez Phoenix
What do you like about our products and services?

They arrived on time. They explained everything well. They were very professional.

Report a concern   February 6, 2020 — Rated 10 out of 10 by Kristen Dorame Zerorez Phoenix
What do you like about our products and services?

Abraham got the carpets cleaner than any other company has! He was efficient and even made friends with my hard to please German shepherd. We will request him for next time!

Report a concern   February 6, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The tech, Dalton, was incredibly professional and personable. Very pleased with my service.

Report a concern   February 6, 2020 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Great technicians

Report a concern   February 6, 2020 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Thought price was high.But worth every penney..looked great..very professional.

Report a concern   February 6, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Your service person was really good at explaining your process and answering all my questions. He really did a good job.

Report a concern   February 6, 2020 — Rated 10 out of 10 by Cynthia Cluff Zerorez Phoenix
What do you like about our products and services?

Fantastic job! I love Zerorez! <3

Report a concern   February 6, 2020 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Zerorez always does a great job...! And there's no residue. None.

Report a concern   February 6, 2020 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

The technician was prompt and very professional. He did a great job cleaning the carpeting and left everything neat and clean

Report a concern   February 6, 2020 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

They were on time, very nice, efficient and did a great job.

Report a concern   February 6, 2020 — Rated 9 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Techs were friendly, fast and efficient.

Report a concern   February 6, 2020 — Rated 10 out of 10 by Ralph Casillas Zerorez Phoenix
What do you like about our products and services?

Job well done, I brought my rugs home and I like how they turned out

Report a concern   February 6, 2020 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

The quality of the products knowing they are healthy and nontoxic and Great customer service!

Report a concern   February 6, 2020 — Rated 5 out of 10 by H.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician did a great job. The only reason I would not recommend Zerorez is the cost. I was blown away at the cost to extract the urine out of the carpet. I could have replaced that section of the carpet for less than what I spent. So for that reason I cannot recommend this company. But again..the technician did his job well

Report a concern   February 6, 2020 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Mostly great results.

Report a concern   February 6, 2020 — Rated 10 out of 10 by V.G. Zerorez Phoenix
What do you like about our products and services?

The techs did a great job!


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