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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was quick, carpets dried fast, most stains came out where I thought they wouldn't.
The customer service offered by the tech was above wonderful. The service was efficient and was much quicker compared to other companies. We would definitely use again and recommend to others . Thank you !
1. You had a price sale 3 days after you were here. Price match
2. An expensive spot ended up looking like the old liquid paper on a typed page. It stands out way too much. There was no feathering
3. The rug cleaned wasn’t nearly as good as our prior cleaning and parts are less clean than others
4. The major stain still has visibility
5. When I called to discuss this the hold time both times was unbelievably long. I left my # per the instructions & no return call
6. When I made the deal Teddy let me know she was busy and that made me uncomfortable
Bottom line: I feel gypped
Great customer service. Sanitized carpets.
No harsh chemicals
We had excellent service this time around. Carpet looks great, and the technician was very nice and customer service focused.
Easy to schedule an appointment, cleaners always arrive on time, and my carpets look great!
I like the idea of no chemicals. I have used zerez or years and will use no other carpet or tile cleanser.
We like chemical free and detergent free.
Professional service. Carpet looks cleaner and everytime we use Zerorez.
The carpet technician was early in arriving. He was kind and very thorough. He did t rush to make sure it was done right the first time. I appreciated that.
Thank you for excellent, thorough & professional service experience.
Trey was wonderful and very thorough!
The technician that was sent was knoelegable and courteous
Great customer service skills!!
The carpet looked brand new when they were done!
Friendly and do a great job. Carpet looks so good when they are done and drys quickly.
Although I had a issue with a service I had paid for and didn’t see the value in, the company did everything hey could to make it right for me. That is a better company in my opinion than someone who claims to never had anything go wrong at a service site.
A few spots needed extra attention and technician didn’t get them out.
Promptness, courteousness of technician, quality of work, and price of course.
The tech was prompt and efficient. The carpets came out great and left no residual smell.
It was a great experience. My tech Tray Rodgers was amazing.
The service was professional and the cleaning excellent!’
We loved that your company is very friendly and professional and they do a great job very happy with the work they did
Great service from phone call to the tech that came out he did a great job.
My clean carpet looks like new.
Excellent service! Service given by Colton was courteous and carefully done!
Our area rug doesn’t look clean. It looks the same, possibly worse. Disappointing especially considering the higher pricing for area rugs. Our regular carpets look good.
Quality job done in a timely manner.
Good person who did the work at our house
The carpet was crunchy when finally dry. They were soaked and took all day to dry. No fans were used like Coconut Cleaning does. Also I vacuumed again right after and still got up a lot of dog hair. The carpet looks like it never even got cleaned.