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based on 84655 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I still smell dog pee after paying for an expensive upgrade. There is also a spot in a high traffic area that did not get cleaned up. I spent a large amount of money for this service and it didn't meet my expectations.
On time! Great job! Carpet looks great and dry in no time.
My carpet is perfectly clean with no chemical odors. And the two young men were delightful -- friendly and knowledgeable. A truly great experience.
Very professional
We are very happy with the carpet cleaning job that you have completed
Friendly
Very clean. Carpet never felt so soft.
Service is great, thorough, professional.
The technicians always do a wonderful job, they're careful and considerate.
Our tech was not pleasant and our upholstery was cleaned poorly. For the money spent, the lack of effort by the tech and substandard results would not lead me to endorse the service. Multiple times I entered the room and he was just scrolling on his phone as the machine hose was laying on the floor whizzing away. Zero hustle, zero regard for actually doing a good job. And then once the the work was completed, approached my wife and ask “so are you ready to pay me”. 100% unprofessional. However I would not share this information publicly on a review site, as that’s not necessary.
The service Cameron did for us was great just like the ad says no complaints
Show up in time, do awesome work, friendly and was awesome with our 3 dogs. Our chairs look great!
we're very pleased with the results and with our friendly technician Eric. Thanks
Excellent service. Old carpet looks great. Efficient and professional. Explains everything well. I'm definitely going to recommend your company to family & friends.
The tech was on time and made sure to check the tags on the rugs to make sure they wouldn’t be ruined by the treatment. He also evaluated my carpet for the pet treatment (which I was sure I would need) and told me that it wasn’t needed! Professional. Timely. Did a great job!
This is the quickest anyone has been, which makes me think we didn't hit every corner of what was showing.
The representative was very professional, knowledgeable and friendly. I’d love to have him clean my floors every time I make an appointment! The service was fantastic! We have a cat and dog and they got all the hair and stains out of the carpet. The floor looked very clean and like new!
Everything looks amazing. Very pleased.
Effective, reliable and friendly techs.
Gary did a very good job on our carpets. He was punctual and efficient.
Everything
Not sure if your machines suck the hair out of the carpet, but our carpet in the restroom that was cleaned still had a lot of hair embedded into the carpet. Other than that, I was happy withe the results
Love how clean my carpets look when you are finished and love how fast they dry. Not to mention how soft they are once cleaned, they feel new again. Your staff is also great, on time and very friendly...
Keep up the great work Zerorez.
Dave is a very nice fellow and explained everything about tour services. Was a pleasure to deal with you. Bill
The tech who cleaned our place last year is why we called again. He got our carpets to look like new. The cleaning we did a week ago has stripes and marks of where it got cleaned and it is obvious that it could all be cleaned but maybe this person was new or did not put the effort the other guy did. I am disappointed and would like to see how you think we can resolve our concern so that my faith in your companies ability is restored or if I need to search for another vendor. Regards, First name removed and Rachel Last name removed.
Easy to schedule on line, carpet looks great.
ZEROREZ was on time and got the job done well very qui6!
Excellent job thank you
Very pleased with the service.

We went ahead and got the pet odor remover and we were not sorry.