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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love how the carpet looks and feels.
The carpets and tile are restored and look GREAT! The service was professional, yet friendly.
Not wet, and dries quickly
Fast
On time
Professional
Carpets look great
The Technician (Abel?) was very communicative, professional, thorough, hard-working and informative. Thank-you!
We really like the quality of the ZEROREZ cleaning system and the professional and pleasant employees. Also, the time from their arrival to a dry carpet where you can move the furniture back in place is excellent, much quicker than other vendors process takes.
Love the service, it was great! The service person was very professional and friendly. Will never use any other carpet cleaning company. Address is the best!!!!
Prompt, efficient service! Courteous, friendly, knowledgeable technician! Great results!
The technician Westin was very knowledgeable and answered all our questions before starting the procedure.
Weston was awesome, professional and efficient. Will definitely use again.
It is easy to schedule. The technician was very professional, friendly and skilled. The process was explained. The technician was efficient. The end result is great!
Ease of scheduling, services well done
Cleaned my carpets timely and they look good, feel good. They also dried really quick.
Very fast cleaning, dirt already showing back up in carpet. Not satisfied with job, does not seem clean at all
The appointment was scheduled quickly and the tech arrived when scheduled. The job was done quickly and looked better then we expected
Carson is a great tech! Explains everything and does a thorough job.
Service was great. Arrival time as given when appointment scheduled. Very efficient and pleasant service representative. Job well done.
Our technician was patient, kind, and took the time to truly communicate with us.
Staff is very helpful & professional.
The carpet and tile look wonderful.
Our technician (Rob McKinnon) is
very knowledgeable and did a thorough job.
I asked the tech to make the bill out to the name on the check. He readily agreed to do it then did not do it but made it out to my wife who called the order in.
On time, friendly and knowledgeable! Our carpets look great!
Great service every time!!!
I am disappointed in how the hose rubs up against white baseboard
Technician had corner covers but still not enough of them to cover all corners
I have to now crawl thru my house to try to rub the black marks off my white baseboards
Always very please with any stain removal, dries quickly, technician is always very pleasant.
AS always my old carpets look almost new. Very professional and friendly service. I won't use anyone else to clean my carpets.
Great service and easy to work with and tech was waesome
Excellent service, excellent results! Technician was on time, courteous, and was careful to explain the cleaning process at each step. The end result was better than I ever imagined it could be! I would recommend Zerorez to anyone. Thank you, Brandon, for your hard work and attention to detail!
This was our first time having the carpets done and we were really excited! We didn't have any initial concerns other than just keeping the carpets refreshed, getting rid of pet odor, and keeping the house clean. Max came out and was awesome! We told him we were carpet cleaning novice's and he explained the process, what is normal, and what he was going to do. He even went further to make sure we were set up after he left. It was a really great experience and I'm excited to get our carpets cleaned again... never thought I'd say that. The carpets were dry within about six hours and smell fresh. We love em! Thanks Max and thanks Zerorez!!
we have used a few times and we are never disappointed

Always efficient