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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I could have sprayed water on my carpets and got the same results as you did. My carpets stunk worse and made my whole house stink, I had to redo everything, and try to get the stink out of my house, and spend a lot of money to get my house better than when you guys left. I called you guys to get the smell out of my house because I was moving in my new home, and you guys came to clean my house,, and the smell got worse than when we were moved in.I was moving in the next day, and I called you guys because the smell was worse, and you couldn’t get here for another week to make things right so.I am very disappointed in this company, and would not recommend them to anybody.I vacuumed after they cleaned, and got a handful of dog hair, and dirt out of my carpet with just a mini vacuum, and it was disgusting would not ever recommend them to anybody.
How you prep the carpet with solution and brush it before cleaning. Makes a difference to me.
The products are simple and very effective. The service was great and the technician was very knowledgeable, efficient, and professional.
on time - friendly technician Carson
Clean, fast, and friendly service. Our tech, Carson, was punctual, polite, and friendly. He took the time to ask questions, explain what he was going to do, and provide options for a superior job. We will recommend Zerorez to others based on our experience.
I was most happy with the level of service and communication. The text message giving me a heads up prior to arrival. The technician was extremely professional. Zerorez delivered on everything they communicated and my carpets look great. Will definitely use again and highly recommend.
Organic!!!
Are zerorez guy came earlier than we expected which is of course nice but we were unprepared. He didn’t bat an eye and got started while we moved some furniture around. We have a large family and I was impressed with how well he worked with our crazy while he was here. As always, our house feels new after a zerorez cleaning
Now harmful chemicals, friendly and knowledgable staff.
I liked that the carpet came out as clean as it did without harsh chemicals and that the technician, Jeff was timely, knowledgeable and professional.
Very friendly and great communication. Carpets look and smell great!
Completely satisfied and amazed at how well the carpets cleaned up!! Will most def be calling them back out for future needs!
The service was great and the technician was knowledgeable and friendly. The end result was a very clean and fresh carpet and upholstery in my rv.
Excellent service and results.
Keep me I formed of the upcoming schedule, notified me that they were in route, showed up right on schedule, was very professional/courteous, and did a great job getting my two areas of carpet cleaned. Thank you Zerorez.
We were happy with your services and will recommnd you to our friends.
Excellent service!
Product seems very good. Service people were able to honor some extra requests for work to be done. Techs were very polite and they took great care to leave all areas very clean.
Chemical free and outstanding results
The process was quick, provided excellent results, and there was no crunchy feeling or any scent left behind. Would definitely use again.
Zerorez came in exactly on time. They explained the procedure what they will do and the guy is really nice . Highly recommended!
Even with sub floor cleaning product you were unable to clear the stained carpet
I love Zerorez and the carpets stay clean so much longer. I even bought a bottle of the 'water' and use it on all my glass and cleaning surfaces. Cleans much better than soap or windex. The professionals that come out to clean are very knowledgeable and courteous.
great service!
Clear communication and courteous customer service. Clean carpets without soap residue. Good value.
I was called into work, so Gary was on his own, and did a great job! He cleaned all of the carpets, and the intricate tile floors. He later contacted me back about his progress, and offered carpet protection and tile sealing. I took both services, and I was very pleased with the results. And pleased that he could do everything in one day. Big Thanks to Gary, and a great first experience with your company.
Paid extra to have carpet deodorized and they smell the same as before zero rez did any cleaning.
Office staff was very friendly and helpful. The empowered water is a great cleaner for all surfaces. I love that it doesn't leave streaks!
Jason was on time and did a great job!

Friendly helpful and no residue left behind