Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 2, 2020 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Easy scheduling
Courteous, prompt and skilled technician
GREAT results!

Best cleaning service for carpets, flooring and upholstery!

Report a concern   January 2, 2020 — Rated 9 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

We were pleased with the services. We got compliments from neighbors that our carpets looked cleaner. Thank you.

Report a concern   January 1, 2020 — Rated 5 out of 10 by J.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The December 2019 technicians were friendly, but the work was completed way too fast as compared to the technician back in March 2019. Next time, please send a technician(s) that focus more on Quality than productivity or trying to promote carpet protectant. At times, we have noticed our house smell like a moist carpet. Thank you.

Report a concern   January 1, 2020 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

I like the service is neat and clean, the carpet dries fairly quickly.

Report a concern   January 1, 2020 — Rated 10 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

on time, polite and skilled service personnel.

Report a concern   January 1, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I like the ease of making the appointment, the customer service of the technician and how soft my carpets are afterwards.

Report a concern   January 1, 2020 — Rated 9 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Sydney did a very thorough job.

Report a concern   January 1, 2020 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Your employees are well trained and have knowledge about products and are on time.

Report a concern   January 1, 2020 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the work.

Report a concern   January 1, 2020 — Rated 10 out of 10 by Chris Harris Zerorez Phoenix
What do you like about our products and services?

Zerorez made our tile look so good!

Report a concern   January 1, 2020 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

My tech was on time, knowledgeable and very thorough!

Report a concern   January 1, 2020 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Both technicians that have come to my house over the years have been extremely professional and courteous!

Report a concern   January 1, 2020 — Rated 10 out of 10 by Stan Hoffner Zerorez Phoenix
What do you like about our products and services?

It was very easy and the cleaner was efficient

Report a concern   January 1, 2020 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Arrived early, worked fast, the carpets looked great when he was done. Paul E was very nice and did great work!

Report a concern   January 1, 2020 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

pleasant workers

Report a concern   January 1, 2020 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

My carpets looks great
Plus your guy is fantastic he always make sure I am happy with the service

Report a concern   January 1, 2020 — Rated 10 out of 10 by Andrea Villasenor Zerorez Phoenix
What do you like about our products and services?

Excellent service, wonderful technician
Very professional and courteous not to mention did an amazing job on our carpets!

Report a concern   January 1, 2020 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

The online procedure for ordering services was thorough, quick, and accurate.

Report a concern   January 1, 2020 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

It was easy to make an appointment, they called and showed up on time. I like that the carpets are clean and don’t smell like weird cleaning solution.

Report a concern   January 1, 2020 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

Great outcome. Today carpet is dry, clean and soft. Thanks,

Report a concern   January 1, 2020 — Rated 10 out of 10 by Mike Shefler Zerorez Phoenix
What do you like about our products and services?

Jeff was Exceptional Tech and Highly Recommend ZeroRez for any future Carpet Cleaning

Report a concern   December 31, 2019 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Happy with the service

Report a concern   December 31, 2019 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Tech, David M, was polite, on time and did a great job. I would like to give him a five star review.

Report a concern   December 31, 2019 — Rated 5 out of 10 by K.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was very happy with the tech that came to my house he was friendly and polite how ever I was not too impressed with the results of your service. I was expecting to spend around $100 to have my stairs and small landing done. When the tech arrived I mentioned that I have pets that have urinated on the landing multiple times. The tech brought his black light out and we looked at the damage together, it was definitely gross and not a surprise. I was however a bit shocked to learn that the cleaning would be triple what I was expecting. I agreed to have it done though thinking that a professional service would be worth the money and hoping to get my carpet back into good condition. I should note that the carpet is only 2 1/2 years but does have wear. After the tech left I got my personal black light out and inspected the carpet and found most of the bigger stains were still there. I don't imagine it would be possible to completely remove the stains but I was hoping that the smell at least would be less noticeable and as soon as the carpet dried the smell was back. I hope that this service works for people with out bad animals but I guess I learned its just not worth it if you do have fur babies.

Report a concern   December 31, 2019 — Rated 9 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Easy to book, prompt and fast!

Report a concern   December 31, 2019 — Rated 10 out of 10 by George Wood Zerorez Phoenix
What do you like about our products and services?

Brandon George did a great job

Report a concern   December 31, 2019 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the entire process, from reminder emails in regards to time and scheduled date of the service to a very professional job when completed.
The gentleman that arrived on time was great, very nice young man. He did an amazing job.
I would highly recommend Zerorez to anyone in need of this service

Report a concern   December 31, 2019 — Rated 9 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly and did a good job on my carpets and tile.

Report a concern   December 31, 2019 — Rated 10 out of 10 by W.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez tech was very courteous and professional. You are to be complemented on having such a fine representative:

Report a concern   December 31, 2019 — Rated 9 out of 10 by John Chiazza Zerorez Phoenix
What do you like about our products and services?

Clean Carpets


Privacy Policy