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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly informative technicians
Great product! Removed most stains and those that were not removed are barely noticeable! Better than any other cleaner where spots came back as they were driving away!
I like that my rep was very knowledgeable and thorough. He gave me options that suited my needs. He took his time and it looks great.
Customer service was fantastic and efficient! Got down to business but did a great job explaining everything to me. Highly recommend and my floors look amazing!!!
Everything
They did a great job and wonderful customer service
Service tech was very personable and polite: can’t do Facebook, but I’d score him a 10.
My carpets always look great. Staff are always prompt and friendly.
Already told you. Not that you would know or care- when I showed up my reservation had been canceled and I was stuck without a hotel at a very busy time in Phoenix. Your company sucks.
Always on time, always friendly. Always does a good job.
Your service was very good. Dalton the tech was extremely nicpe and ver,y knowledgeable. We had a room that the carpet was so dirty from service men trapmping on it that it was unbelievable the good job he did. This was after 2 other companies had tried to clean it. Of course not all the stain was removed but 90 percent was eliminated. It made us happy that it looked as good as it did after Dalton cleaned it.
Alegient airline
I have been using Zerorez for several years and the last time and this most recent time the carpets are just not getting cleaned like they used to. I have streaks in the carpet like they are not getting the dirt out all over. I don't know if the are not getting cleaned because the carpet is getting older but in the past they looked dirtier than these last times and came out spotless.
My carpets are cleaner than ever before.They seem to stay clean longer.Your workers are very friendly and explain how your system works.
My carpet split in half in my master bedroom after he cleaned it! He told me to “Have a carpet guy come stretch it.” I asked him if he can repair/stretch he said no. I couldn’t believe my ears! He wants me to now pay yet another service to fix his damage?! That’s not right. The rest of the house was okay but he’s not thorough on making sure he got everywhere my daughters room had a few missed spots that I was bummed about and I did take everything off of the floor ect. I just really wish you guys could fix a serious split in my carpet. He called it a “buckle” it wasn’t buckled it was cut as if he took a knife to it.
Abraham and Peter were very professional. Abraham explained all aspects of carpet cleaning and gave me an estimate for tile grout cleaning and granite cleaning. I asked for Abraham the next time I require Zerorez services.
It cleaned my carpets the best I ever had.
The gentleman performing the cleaning was very professional and provided great service.
The appointment was easy to schedule. They did a great job and were very efficient. The carpet looks great! Thanks so much! We will definitely be using this service again.
Everyone is is nice and professional, you can tell they are proud of the work as they should be!!
They are very professional and informative.
Technician was professional, courteous, knowledgeable, took just the right amount of time to complete the task, not too fast or too slow.
The servicemen were friendly, fast and most importantly got the carpets clean!
David from the Mesa office was great. He addressed my concerns and did a great job. I would highly recommend him and zerorez.
Cleans and nk soapy smell
Carpet was great. the bathroom tile no so great, would like second option on why some was cleaned and some not.
That it’s chemical free and carpets look new again. Staff is freindlyand professional
Service and price
Pricing is high. You have 3 room special that didn't apply to my 1 room and 2 hallways. Then it was almost double the cost to pet treat on hallway.
Abel, my technician, was prompt and called before hand to ensure the timeframe was still good. There was no mess and my carpets and tile look great! Would definitely recommend.