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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service driver was really great and courteous. Carpet came out great!
Our technician was great!!!
Carpets look great
Isiah did a very good job and very personable. I will be sure and ask for him the next time.
Thank you for the outstanding service you are the best really appreciated your professionalism.
Old stains don't come back! It's miraculous!
Did a great job.
"I was very impressed with the service provided by Todd and Aaron. We could not ask for better service”! Our carpets look brand new; despite being 15+ years old! Aaron, worked hard and did a wonderful job. This is the second time we have used “Zerorez” service. We highly recommend their services to my friends, neighbors, relatives and business associates. Thank you for the Great job you did at our Church.
Excellent over services, thank.
Safe for pets and children
Lots of residue left over on my tile floor. Opposite of your whole marketing scheme.
It's nice to know you're a no chemicals being used in the product that I'm aware of except for the specialized ones to remove pet stains I like the results and it was nice to have clean carpets for the company I had the next 2 days.
I appreciated Jason's knowledge. We love the way our carpets look - Thank you so much!
good and friendly service
Good job!
Cody was very professional and nice to work with.
Employee was extremely professional friendly and hard working.
He did a great job looks great. I am very happy. Name removed
Great service, quality work. Great customer service.
The dry time was not any shorter than other companies I have used in the past. Upon meeting the technician and prior to a walk through I mentioned the heavy pet stains in my carpet. The technician immediately said, "yeah, I can definitely smell it" and throughout the time he was here he made several other unnecessary comments including "the little monster outside has been busy" referring to my small dog who was secured on the patio. I found the comments to be rude and uncalled for. If he needed to respond or say anything, he should have made comments more along the lines of being there to be helpful. I did not schedule a carpet cleaning unaware of the need for the cleaning and I certainly did not schedule the cleaning to have my senior dog insulted. I would never welcome that particular technician back to my home and it is unfortunate that he represents a company so highly recommended.
My technician was very thorough and knowledgeable. He explained everything he would be doing to clean my carpet and gave me pricing options. When he was finished, he gave me instructions to help it dry faster. My only complaint is the price--it was very high and was not what I expected based on my phone call the day I scheduled my appointment.
Professional AWSOME Carpets cleaned and truly Cleaned 100 percent without excessive water or odor. Now all the carpets in my home are truly clean and look like new carpet! YES!
Techs are always nice and professional. Carpets dry fast. They are serious about no residue or chemical smell!
The technician that came to my house was very professional and friendly. I truly appreciate him and did give him a tip for his service. This was my first time using your company and I was a bit disappointed in the way my carpets turned out after the cleaning. I have had my carpets cleaned in the past and they just didn't look much different after my cleaning.
From the person I spoke to on the phone to the technician who came out, everyone was professional and a pleasure to work with from beginning to end. I didn’t have a large space I needed done and was able to schedule for a time that worked for me. Extremely happy with the results and would highly recommend.
Your employee was pleasant and did a good job.
1) Operator, was on time,
2) Operator, was courteous,
3) Operator ( Adrian) was very knowlegable
3) the job was completed quite quickly.
4) The price is fair and reasonable.
5) The person that I spoke to on the phone was:
Courteous,
Knowledgeable
Professional
6) The product seems to work quite well. (we will know more in a few months)
7) We had a very good experience with ZeroRex
Josh was awesome and did a great job
Professional...on time and thorough
Fast and did a great job, floors look great