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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had carpet and laminate flooring services on December 12, 2019. Dustin was our service provider. He was very professional and efficient. He was unable to clean one of the area rugs because it had silk as one of the materials. He did clean two other area rugs. One was very satisfactory. The other rug was not satisfactory. Stains remained after cleaning and even with Dustin spending time to work on the stains, the stains remained although less noticeable. This rug was under the dining room table so likely the stains were food/liquid related.
Dustin also cleaned all the laminate floor surfaces. Had I know he would have used only the solution and a mop, I would have done the work myself at no cost. The cost for this service is not worth the value in my opinion.
I will not be requesting your services in the future.
Please note that we were not unhappy with Dustin. As I said, he was very professional and efficient and worked hard to make us satisfied.
Thank you for the opportunity to comment on this service.
Tom and Name removed
16036 N. 11th Ave Unit 1060
Phoenix, AZ 85023
KEEP UP THE GOOD WORK!!!
Easy and competitive pricing.
First time using Zeroez. I had the best technician. He explained everything and all the options available. Extremely polite and courteous. Did a wonderful job on the carpets and made sure I approved. Thank you so much!
Everything is extra . A $115.00 cleaning turned out to be $248.75.
You are supercalifragilisticexpialidociiiiious is a silly word which has a meaning of fantastic, great, splendid, superb, etc. The young man who diligently worked very hard should get a pay raise. My carpet is very clean. Thank you and Happy New Year!
Name removed
Your technicians (Joshua & Griffin) were great! They were very careful and made sure that I was satisfied. The cleaning was PERFECT!
Great service techs. Fast, thorough and friendly. Carpets always look great.
Technician was very friendly and very clean! He ensured that there were guards on our furniture and staircase to ensure there was no damage from his cords.
The house smells great as well, there was no damp mildew smell afterwards.
Will use this service again!
Great job! Carpets looked amazing after they finished. Tech was polite, professional, on time and worked quickly! I will definitely use Zerorez again!
The person showed up on time and got right to work. Very professional but friendly at the same time. Very, very polite.
I recommend him to anyone anytime.
Doug Last name removed
Jason, the technician was very knowledgeable and professional. He got in did a great job explaining things about drying and got out. Making the appointment was also easy. And your follow up for confirming the appointment was a great online texting.
Very friendly and explained the hole process to the T.
Very friendly and professional
Nice, efficient
No residue and clean carpets!
Friendly service
Professional, on time and efficient. Very careful of walls, etc.
Service rep was courteous and took the time to answer all my questions. Carpets were cleaned quickly.
We’ve always had very professional service people and we like the long lasting results that the zerorez method produces.
The customer service was the best part! I didn't feel like the rug was really clean after getting it home and unrolling it. There was still small pieces of children's items still in the rug; i.e. hair ties, a small plastic piece of a toy, strands of hair. I would've thought it would be clean from everything.
Limited chemicals, fast service and quick dry times
Perfect Nothing for us.
I can send a photo of areas I had to clean after he left.
Everything!
Easy booking and confirmation process. On time arrival of technician.
You should send one tenured tech out on all jobs
I really liked the products and the great service you guys provided.
Tech was very professional and carpet looks great.

Timeliness, courteous, and professional. Cleans great too!