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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and knowledgeable technician.
No chemical residue
Staff is very friendly, considerate and efficient.
Rugs looks like new!
Carpets were crunchy and drying time was about 28 hours
We were very happy with the service and results we experienced with Zerorez. The technician was very knowledgeable, friendly and professional. Our carpet looks like new after the service. Couldn't be happier. We will definitely use again in the future.
Quick, clean, professional and reasonably priced.
I was quoted about 130 for my 2nd fl condo which included a master suite and he suite. I gave them the total number of room and sq footage. When cleaner arrives he said the quote basically only covered the master bedroom and the 2 rooms of the jr suite. The hallways and main living area (dining and living room which are all one big room, no walls etc). So, he says this one room wasn’t included and he charges me for an additional 3 room price. I told the estimator about this room. Why is it billed as 3 rooms?? It’s one room. Never again. Shame on you Zerorez.
They did an AMAZING job especially with our most damaged area. If I didn’t know certain stains were there really would have a hard time knowing the difference. Thank you Zerorez For making my carpet look just like new!
This is the first time I've had carpet cleaned in years as we have moved a lot so I don't really have much to compare Zerorez with. I just accepted a recommendation from a friend who is
in the business of carpet installation. I do hear your adverts quite often.
The Technician was 'great', very pleasant, efficient, listened to what we had to say & informed us well about the process. He also arrived timely.
That being said, some of the heavy traffic areas didn't seem to clean very well. The carpet was new in June 2006 so perhaps that is a contributing factor.
The only qualm I may have is that the area rugs he cleaned curled quite a bit & after 9 days of being dry are still curled some. I have turned them over in hopes that they will conform to the floor a bit more. Maybe there is something else I can do....??? They are not real bad
but noticeable.
Thank You.......Name removed Work done @ 9620 W Timberline Sun City
Aaron was exceptional in every way. Very meticulous in keeping everything around the area clean. Carpets were fluffy and clean and dried without residue. Thank you!
You're always professional and do a great job.
Your young lady did an excellent job discussing and answering questions we had and did a great job performing her job. I would recommend her to anyone looking forward to hire her.
Bob and Irene
Our tech Rachael was very attentive to our needs and is a very hard worker, we are very pleased the way our carpets came out.
Abel has services our house on three different occasions and on each on he made sure that we were informed of what he was doing and recommended services that were excellent. Floors look great.
Trayvon B did a great job! He explained the process and handled the job very quickly and professionally. The carpets and rugs turned out noticeably brighter and fresh smelling. I will use Zerorez for the next cleaning. Thanks Trayvon and Zerorez.
I have quite a few pets and the house smells fresh after. The technicians are always friendly and do a great job
Friendly professional service
Always pleasant associates who do a great job.
I was scheduled quick, communicated to thoroughly throughout the entire process, the technician showed me everything before, during and after the cleaning and there was no pushy sales talk, even when we decided to add on another room while she was here. My carpets and tile/grout look amazing and there were no rash chemicals used, so my carpet is super soft and I can finally let me kids roll around again. I’ll never use another company again!
Professionalism of your entire staff, flexibility to work around my schedule and the product is excellent
The process works, my carpet always looks fantastic.
Technicians are on time, professional, and knowledgeable. The Zerorez product is top notch. I feel good about not putting chemicals on my carpet so no leftover residue. Carpets always are renewed.
The thoroughness of your work force.
Colton did an amazing job! Very professional.
The tech was efficient and friendly. The product was great too because we had some stubborn stains that were removed.
I appreciated the thorough explanation of details of what to expect and the walk through with an ultra violet light to see the "unseen" stains and trouble spots. I also received a thorough explanation about the super strong scrubber with lots of brushes to get 99+ Percent of pet hair in the carpets.
I loved ow clean they were able to get everything! I have had other cleaners in the past that used soaps and other products and did not get it as clean as Zerorez did and in such a quick amount of time. I will definitely be going to them next time I need carpets and tiles cleaned!
Wolfman did not try to high pressure up-sell anything, Cleaned the carpets and they looked great.
Great tech