Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84655 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 28, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Less chemicals and great results

Report a concern   December 28, 2019 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Scheduling is easy, service techs are great and results on tile cleaning are fantastic

Report a concern   December 28, 2019 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Zack did a fantastic job explaining the service being offered, and making sure that our expectations were met.

Report a concern   December 28, 2019 — Rated 10 out of 10 by Linda Washington Zerorez Phoenix
What do you like about our products and services?

Zerorez was fabulous! I called on Thursday afternoon when I got the keys to my new house and they were out the next day to clean the carpeted rooms so my house would be ready for the movers on Saturday morning! Thanks a bunch! I truly appreciate the hustle and great job!

Report a concern   December 27, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

We were very happy with our Zerorez cleaning. The tech was very nice and paid attention to detail. Would definately use Zerorez again.

Report a concern   December 27, 2019 — Rated 10 out of 10 by Sandra Begay Zerorez Phoenix
What do you like about our products and services?

I was very impressed with the service that I received from the tech that arrived. He was very pleasant easy to work with. I through in a rug to be cleaned and he was able to get that taken care of on this service visit.
I will be a repeat customer due to this level of service. Thank you

Report a concern   December 27, 2019 — Rated 0 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Within 3 weeks the pet stains were back. I paid $200 for the carpet to be cleaned in 2 bedrooms, which included a biological treatment. When I called to complain that the stains were back, they told me that they only have a 30 day guarantee and I passed that deadline. They said they would come back out for another $90. No thanks.
I'm a first time customer and now a last time customer. I know a lot of people and will spread the word that your system is inferior.

Report a concern   December 27, 2019 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

The young man who came out to do my carpets did a great job and I appreciate his work. My carpets in two rooms are old but they look so much better now.

Report a concern   December 27, 2019 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Technician was top notch! Explained everything , careful with my home , flexible ( let me add to my original order) - my 20 year old whole floor grout looks brand new again!!!!
Will use company again!

Report a concern   December 27, 2019 — Rated 10 out of 10 by Sharon Wall Zerorez Phoenix
What do you like about our products and services?

It’s a more thorough and cleaner results than the other cleaning companies.

Jared was very tidy and carefully did the procedure. Great job.

Report a concern   December 27, 2019 — Rated 8 out of 10 by R.D. Zerorez Phoenix
What could we do to improve?

Nothing guys are great

Report a concern   December 27, 2019 — Rated 10 out of 10 by Rebecca Owen Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   December 26, 2019 — Rated 7 out of 10 by C.P. Zerorez Phoenix
What could we do to improve?

Although the pet smell has improved I don't feel like I got the most for what I paid for one room.

Report a concern   December 26, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

The representatives were very professional and friendly when I scheduled my appointment. I liked the email and text reminders of my upcoming appointment.
Darrel arrived on time and was friendly.

Thank you!

Report a concern   December 26, 2019 — Rated 10 out of 10 by Monica Rogers Zerorez Phoenix
What do you like about our products and services?

The tech was super informative and patient with me, explaining how everything works, and making sure I was satisfied with the service he performed.

Report a concern   December 26, 2019 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Carpet Looks great. The service man was friendly and efficient.

Report a concern   December 25, 2019 — Rated 10 out of 10 by Samantha Nagel Zerorez Phoenix
What do you like about our products and services?

Always easy to schedule! Service is excellent. Treatment is quick. Results are amazing!!!

Report a concern   December 25, 2019 — Rated 10 out of 10 by T.V. Zerorez Phoenix
What do you like about our products and services?

Clean and friendly. Dustin was great

Report a concern   December 25, 2019 — Rated 10 out of 10 by Michael Truscio Zerorez Phoenix
What do you like about our products and services?

Your cleaning method is great and your technician was fantastic.

Report a concern   December 25, 2019 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Friendly, courteous answered all my questions. Tile looks great!

Report a concern   December 25, 2019 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Hi,
Joshua did an amazing job! He has a great pet too. Great personality and representation of your company.
Merry Christmas!🎄

Report a concern   December 25, 2019 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Curtious and efficient

Report a concern   December 25, 2019 — Rated 7 out of 10 by C.M. Zerorez Phoenix
What could we do to improve?

I have a couple spots that could be gone over again.

Report a concern   December 25, 2019 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Quick service by clean service personnel who are careful with walls etc.

Report a concern   December 24, 2019 — Rated 10 out of 10 by andrew rae Zerorez Phoenix
What do you like about our products and services?

Excellent service. Very friendly, courteous staff

Report a concern   December 24, 2019 — Rated 10 out of 10 by April Carey Zerorez Phoenix
What do you like about our products and services?

My carpet looks amazing!! Jeffrey my service tech was quick and through.

Report a concern   December 24, 2019 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Friendly staff. Quick and efficient.

Report a concern   December 24, 2019 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

The floors look great!

Report a concern   December 24, 2019 — Rated 10 out of 10 by Lisa Faulkner Zerorez Phoenix
What do you like about our products and services?

I like how the technicians don't pressure you to buy anything and they are no hidden costs that you are surprised with at time of service. They make suggestions, but don't push you to buy them.

Report a concern   December 24, 2019 — Rated 10 out of 10 by Susan Schwartzkopf Zerorez Phoenix
What do you like about our products and services?

Service was great both onsite and on phone when I call about questions.


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