Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85986 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 12, 2020 — Rated 10 out of 10 by Kathi Shellabarger Zerorez Phoenix
What do you like about our products and services?

The tech did a great job thank you

Report a concern   March 12, 2020 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient service person/tech, Zach. Also seemed very knowledgeable about textiles and rugs.
Zach did a splendid job and made my 5-year-old carpets and upholstery look like new again--YAY! I had a carpet and upholstery cleaner, whom I loved, for decades. When he retired, due to illness, I despaired of finding an outfit to fill his shoes. Now that I've found you, on the basis of several recommendations, all will be well!
I am also happy that you have a process for cleaning my very "loopy" family room rug. Zach took it away and I look forward to having it back again in a few weeks.

Thanks you so much,

Name removed

Report a concern   March 12, 2020 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Taylor is a very professional and friendly and made sure I was happy with his work. The floors look so great and I’ll be requesting Taylor for next time as well. Thanks so much - Pam

Report a concern   March 12, 2020 — Rated 10 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

There are some spots that I need recleaned

Report a concern   March 12, 2020 — Rated 9 out of 10 by Llano Morris Zerorez Phoenix
What do you like about our products and services?

Trayvon was professional, knowledgeable and thorough.

Report a concern   March 12, 2020 — Rated 6 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The corners are not clean. They charged more than estimate. It was only $ 4.00, but they should have informed us.

Report a concern   March 12, 2020 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Technition was excellent did a great job in timely manner I was well pleased

Report a concern   March 12, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The carpet smelled good after and not crunchy!!

Report a concern   March 12, 2020 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I found the technicians to be very helpful and professional. They did a great job on my cleaning of carpets and recliner. I have not had any bad experience using zerorez.

Thank you!

Report a concern   March 12, 2020 — Rated 5 out of 10 by B.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was disappointed with the lack of proper equipment needed to clean the corners of my shower.
I had to spend several hours cleaning it by hand so I could seal it.....

I will however try your carpet cleaning next time as I have not tried it yet.
Your guy was very professional and courteous doing the best he could with the equipment he had to work with.

Report a concern   March 12, 2020 — Rated 10 out of 10 by Deborah Ball Zerorez Phoenix
What do you like about our products and services?

Loved that you could book an appointment online. Service was as advertised and promised. Technician was very personable, knowledgeable and efficient. Very happy with the experience and end result!

Report a concern   March 12, 2020 — Rated 9 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

It cleans very well and stays clean longer than other processes I have used.

Report a concern   March 12, 2020 — Rated 7 out of 10 by S.E. Zerorez Phoenix
What could we do to improve?

The service was too expensive. I ended up paying $190 for 2 rooms with the protector spray. That is ridiculous. I can find carpet cleaning for much less.

Report a concern   March 12, 2020 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

Professional service, on time, responsible chemicals, no odor

Report a concern   March 12, 2020 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Did a great job on our carpets that have been neglected for years only one complaint though after the tech came back for a re-clean of the hallway for an order issue it the carpets a bit crunchy from deodorizer

Report a concern   March 12, 2020 — Rated 10 out of 10 by Shanee Wolff Zerorez Phoenix
What do you like about our products and services?

I received excellent service from Tanner. He was very knowledgeable and explained the cleaning process, tested parts of the carpet to make sure there would be no discoloration and he did an amazing job cleaning my carpet. I was very pleased with the results and will definitely use Zerorez in the future.

Report a concern   March 12, 2020 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Traffic areas should get more attention, streaks were left in the carpet.

Report a concern   March 12, 2020 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

The product is environmentally safe. A big plus this time was the service technicians. They represented your company well. On e was in training and both cared deeply for your company. WE were very impressed with both of them

Report a concern   March 11, 2020 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Pleasant person. Good job.

Report a concern   March 11, 2020 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Friendly. On time

Report a concern   March 11, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

The carpets always come out so clean and the people they send are very professional
And friendly

Report a concern   March 11, 2020 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

From appointment setting to the actual cleaning, the people were great. Everything was as expected. Definitely would use again.

Report a concern   March 11, 2020 — Rated 10 out of 10 by W.K. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez for years here and in California.

Report a concern   March 11, 2020 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

My floors look great and the technician Daniel W was very professional, friendly, efficient and informative.

Report a concern   March 11, 2020 — Rated 10 out of 10 by Amanda Brady Zerorez Phoenix
What do you like about our products and services?

Aaron and his teammate did an awesome job. It was very clean. And they educated me on my floors and carpet. Friendly and professional. We where very impressed with the services. We will be calling you to do our floors next week. Thanks again.

Report a concern   March 11, 2020 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

Person who worked on carpet was great

Report a concern   March 11, 2020 — Rated 10 out of 10 by Linda Cervilla Zerorez Phoenix
What do you like about our products and services?

I am very satisfied with the carpet cleaning i recieved

Report a concern   March 11, 2020 — Rated 10 out of 10 by Anne Stone Zerorez Phoenix
What do you like about our products and services?

I normally clean my own carpets, but I did not have time and I did not have the energy. Zerorez was recommended by a friend of mine. It was really easy to get an appointment, I knew what the costs were before the technician came. He was great, did a fantastic job and I will use them again!

Report a concern   March 11, 2020 — Rated 10 out of 10 by B.Q. Zerorez Phoenix
What do you like about our products and services?

Good results...your people take the time to demonstrate services.

Report a concern   March 11, 2020 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals. No smell.


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