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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Treyvon (sp?) was an excellent service tech!
The process was clearly explained and the results were awesome.
Brandon!
Did a wonderful job on my carpets.
He was very prompt and polite .
I would recommend him to others.
Prompt and courteous.
The service provider was very professional and the end result was excellent.
Zerorez is very conscientious with its customers. They keep in touch for appt date time, arrival, etc. Carson was extremely efficient and polite. Cleaned our carpets very well. I highly recommend him as Zerorez's technician.
Thank you, great job on the carpet cleaning. Special shout out to Tyler your carpet tech. very professional & polite, a full 10.
The fact that the carpet is not so saturated while still cleaning very well.
The technician was professional and answered all questions we asked and explained the process of cleaning.
We will definitely have them again when necessary.
Nice job- friendly
It works Qnd good employees. You
Vero professional, on time and great work
Professional clean nice job would recommend
The technician was very knowledgeable and accommodating.
Zeroez always does a good job on our tiles & carpet & rugs. The guys are professional and diligent. Everything came out looking great!
Fast, Professional, and good value.
Fast professional
Great job and attention to detail! Really love the Zerorez services! I had my carpets done and a week later my tile and grout and my house looks almost like new again! (Which is amazing since it is 20 years old! :-) THANK YOU!!
Your technician was thorough and polite. The carpet is clean!!
On time
Explains process
Goes over what I expect
Product left no oder
Took longer to dry than I expected-outside temp was cool and humidity was high than normal-seemed all dry in 36 hours
Customer Service to set an appointment is very easy and the pricing is competitive. Your technicians are friendly and professional. They take the time to explain what they are going to do and why. Finally, they complete the job in a timely and efficient manner.
They did a great job, very professional people.
Professional and personable!
I've usually been thrilled with the service. This last time, I feel like I need to have someone out to rinse my carpet. It's stiff and crunchy, like there's some kind of residue or dirt left. Usually after it dries, it's incredibly soft and plush. Not sure what happened this go-around.
The service folks are very knowledgeable, and professional; this was 2nd time Josh/Jason??, came to clean my carpets, and I have no complaints; the soiled areas on my carpet are gone, and while ZeroRez is a bit more than costly than some cleaning companies, I pay the price because I have confidence in knowing they deliver what they say they will do; I definitely will continue to use ZeroRez 👍😊
Carpets and tile are very clean and dry times are short
The serviceman was fantastic!
Excellent & Professional service technician.
The non chemical process.
I like that your service is quick and prompt. I think the empowered water is a good feature.
Excellent service. Professional technicians and the carpets looks great. I would definitely use Zerorez again.
The serviceman Proc was very courteous, professional, friendly, and clean. I am very pleased with how well the carpet turned out.