Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85986 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2020 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Technician was prompt and efficient

Report a concern   March 21, 2020 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Tech was great! Thanks.

Report a concern   March 21, 2020 — Rated 10 out of 10 by Jennifer Salazar Zerorez Phoenix
What do you like about our products and services?

The representatives were timely and informative about the services and products they were able to be offered. They did not try to upsell.

Report a concern   March 21, 2020 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

easy to schedule; shows up on time; takes great care in process; does an excellent job; explains fully their processes; is friendly and efficient

Report a concern   March 21, 2020 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

VERY effective cleaning and deodorizing on a very dirty and badly pet stained carpet. Technicians (Aaron and Cody) were extremely professional and helpful.

Report a concern   March 21, 2020 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Best cleaning ever! Professional, friendly, very reasonable price. No reason to ever go with anyone else.

Report a concern   March 21, 2020 — Rated 10 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

Our technician, Dion, was fantastic! 10/10! Our house was vacant and we were not there, so he called me to provide an update and make sure he had approval to take extra steps to get our floors looking as good as possible. He told me exactly how much it would cost, and he texted me before and after photos. Really great service!

Report a concern   March 21, 2020 — Rated 10 out of 10 by Kristy Medina Zerorez Phoenix
What do you like about our products and services?

Your associate was very knowledgeable about how the carpets are cleaned. I understood why your company stood out!

Report a concern   March 21, 2020 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Abel did a very good job. MY carpet is cleaned. He came on time. I will definitely use zerorez again and do recommend them to friends and family.

Report a concern   March 21, 2020 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Professional

Report a concern   March 21, 2020 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The service was done very professionally. We were pleased with the outcome.

Report a concern   March 20, 2020 — Rated 10 out of 10 by Michael Malloy Zerorez Phoenix
What do you like about our products and services?

Staff informative, professional and friendly.

Report a concern   March 20, 2020 — Rated 10 out of 10 by Dianne Young Zerorez Phoenix
What do you like about our products and services?

Carpets do not have any residue and dry quickly.

Report a concern   March 20, 2020 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

On time, professional technician and reasonable cost for two rooms. Carpets looked much better upon cleaning.

Report a concern   March 20, 2020 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

We had a great experience with Trayvon who was the tech sent out to clean our carpets. He was very professional and fast, and my carpets look great. Even tho it was raining yesterday it didn’t take too long for my carpets to dry.

Report a concern   March 20, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Amazing product

Report a concern   March 20, 2020 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

Great service, knowledgeable staff. Will use again.

Report a concern   March 20, 2020 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Jeff was very polite and professional. ZEROREZ cleanest carpet we have ever had !

Report a concern   March 20, 2020 — Rated 10 out of 10 by Randi Torres Zerorez Phoenix
What do you like about our products and services?

Great service! Trayvon was very professional and my house looks amazing. His recommendations were spot on. I appreciated them. I will send my friends for your services and recommend Trayvon.

Thank you! Randi

Report a concern   March 20, 2020 — Rated 5 out of 10 by S.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Part of the job wasn't done. When I called to report it, I was told there could be an extra charge. When the service person returned three days later, he argued with me that it wasn't in the original quote and had to call his boss. After he came back in and said he would do it for "free," I reminded him that we discussed the best way to clean that runner when he first got here, the first day. He admitted that he remembered it and that we had, indeed, included it in the estimate. In order to have the second appointment, I had to again catch and put away four cats and two dogs. This is a huge task. Also, I work over nights, so it meant losing sleep again. It was highly annoying and I felt like I was being called a liar.

Report a concern   March 20, 2020 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule appt. Thenichen was polite and thorough in his job. Very pleased with my experience with zerorez. Will recommend them.

Report a concern   March 20, 2020 — Rated 8 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

Our tile floors look great, except immediately under the blinds and behind the doors of the pantry and powder room!

Report a concern   March 20, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Quick, Painless, Great job.

Report a concern   March 20, 2020 — Rated 10 out of 10 by Bonnie Finocchiaro Zerorez Phoenix
What do you like about our products and services?

Everything!!!!

Report a concern   March 20, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Service tech was awesome. Carpets look and feel great.

Report a concern   March 20, 2020 — Rated 9 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

I appreciate how clean you get my carpet

Report a concern   March 20, 2020 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The technician was on time, very thorough and professional. I was very pleased with the results and the efficiency of the cleaning.

Report a concern   March 20, 2020 — Rated 10 out of 10 by Tracy Romero Zerorez Phoenix
What do you like about our products and services?

I am ashamed of myself for not remembering the little gals name that cleaned our carpets, but she was amazing. She did a really good job and she was very personable you guys are lucky to have her! I would love to have her be my cleaning person again when I do my tiles.

Report a concern   March 20, 2020 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Love how clean my carpets are after zerorez completed the service-dry quickly as well.

Report a concern   March 19, 2020 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Our tech was great!


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