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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very courteous and puctual, very nice young man, did a good job! I just was wondering how long will it take for the floor to dry, the last couple of times I used the service i think by evening it was dry, it is still damp this morning
Excellent cleaning ability with the empowered water and I love to clean with it. Only wish the services were a little bit cheaper. I would have more done if you ran good specials occasionally.
Bret did a great job, we will definitely be calling you back when its needed again.
Thanks,
Name removed
The technician was very professional and knowable.
He knew his job. I liked that!!
The technician walked in the house without the booty. So I asked him how it it that for person doing floor cleaning business to walk into customer's house with his shoes, Are the shoes not dirty?
He said with a straight face No. I asked really? and he said yes. He then said I will put the booties on if you want.
He was rude.
Easy going tech and no hidden fees!
On time and easy to schedule
Courteous and did a great job.
The techs were very thorough and knowledgeable in explaining the products they used on the carpets. My carpets turned out very nice. Will definitely have them back.
The guys were wonderful and helpful and they did an amazing job. Thank you!
As a carpet cleaner an spending that much money I thought it could an would pull up all stains no matter what an how long it been there.
Excellent, as always!
Carpet is as dirty now as when you arrived. I am terribly disappointed. A complete waste of money!
On time, efficient, courteous, professional service.
Great service techs!
Removed stains and carpet feels clean and looks good to.
I was surprised they (the employees) didn’t include the closet area for a bedroom. It’s a bedroom with small attached bath then a small closet. The room is small 10x10. Additionally they shared they had 10 clients cancel for the day, but didn’t do the closet area ??? Why not. In the future, I’m going to look for a smaller business. Also, I didn’t sign for the charge to my cc, the employee signed the receipt and checked the box. I tipped $20 without looking - lesson learned for me. They were friendly and professional.
Great customer service.
Carpets looked even better than I expected. Technician was prompt, friendly, professional and efficient. Will definitely use again!
Just didn't think it cleaned any better than any other steam cleaning method. Our tech was very, very nice and had a great attitude and went out of his way to be careful and make us happy!!
Very thorough in their cleaning. Very nice employees. Worked hard and quickly. No bad odors.
The carpet had a strange odor after it was cleaned. It did not smell fresh
The carpet is soft and was not wet and did not dry hard as previous carpet cleaners I used. Cameron who cleaned the carpet was very nice, professional a d did a good job.
The tech that came out was very thorough, professional, friendly, and did a great job. He is an asset to your company. I will use your company in the future. Thank him for me.
Everything! Neighbors have already asked how I liked Zerorez.
I have used your company for years and have told countless friends and neighbors to use your service.
No residue left behind and none of that 'crunchy' feeling carpets after carpets are dried.
The dry time is about 1/2 the time as other companies. Fresh feel to the carpet.
sydney was fantastic.
Courteous and helpful. Worked hard to get stains and dirt out of microsuede fabric. Had to use 2 methods but it worked! Very pleased and will use this company again. Highly recommend.