Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 23, 2020 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

The tech Eric did a great job. He has done work at both of our properties. He is very conscientious and we really appreciate that.

Report a concern   January 23, 2020 — Rated 10 out of 10 by Loren Halij Zerorez Phoenix
What do you like about our products and services?

Did a great job cleaning my couch and love seat! They look brand new! Thanks zerorez!

Report a concern   January 23, 2020 — Rated 10 out of 10 by Jennifer Norton Zerorez Phoenix
What do you like about our products and services?

Fast, easy, helpful, friendly.

Report a concern   January 23, 2020 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient. The final results are great

Report a concern   January 23, 2020 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

I had pet issues and Zerorez got the job done!

Report a concern   January 23, 2020 — Rated 10 out of 10 by Bill Akers Zerorez Phoenix
What do you like about our products and services?

On line ease and prompt completion on date stated.

Report a concern   January 22, 2020 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Great service fast and efficient. Our carpets look like new. Friendly workers

Report a concern   January 22, 2020 — Rated 10 out of 10 by Ginny Linn Zerorez Phoenix
What do you like about our products and services?

Terry our technician was super focused to make sure were happy from start to finish. As he completed a cleaning step, he asked us to make sure that we were happy with the results. We had never had our dining room chairs fabric cleaned. He was meticulous and again asked us if we were pleased - 'is there anything I can do to be sure that you don't see areas I may have missed.' We tried your company for the first time 3 years ago. And because we were so pleased, we had you again last week. Carpet drying time is exceptionally quick, carpets weren't crunchy after cleaning and carpets stayed MUCH cleaner for SO much longer versus companies who douse carpets with so much soap. You have a winning combination of caring technicians, customer service and a cleaning regime using only purified hot water that is awesome. A truly wonderful experience. So glad I heard about you on the radio.

Report a concern   January 22, 2020 — Rated 9 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals... dries fairly fast

Report a concern   January 22, 2020 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

Service by technician and results so far are great. Thank you.

Report a concern   January 22, 2020 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

It's a good service /product. I like the online appointment scheduler.

Report a concern   January 22, 2020 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Anthony was PHENOMENAL. Really connected with us. Took time to take care of our needs.

Report a concern   January 22, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Consistent service and results!

Report a concern   January 22, 2020 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Great service. Very happy with our results of the cleaning. Thanks to Josh our technician was courteous and professional! Very knowledgable.

Report a concern   January 22, 2020 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

The service technician was professional and he took pride in his work. He represents your company well.

Report a concern   January 22, 2020 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Great service and really liked the end result.

Report a concern   January 22, 2020 — Rated 10 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient, our cleaner was very friendly and got the job done!!! I would definitely use Zerorez again.

Report a concern   January 22, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

I really like that I can schedule a service online without having to speak with someone. I was able to schedule an appointment within 2 days of looking. The technician that provided the service was polite and thorough. He did a good job as well as being time efficient. I received a text 30 minutes prior to his arrival which allowed me to run a couple of errands prior to my appointment.

Report a concern   January 22, 2020 — Rated 8 out of 10 by J.G. Zerorez Phoenix
What could we do to improve?

Provide booties & little plastic squares to put under furniture legs on the damp carpet. Tell customers to turn on fans to speed drying & realistically tell them not 4-8 hr drying time but at least 12 hr-14. Tell customer buckling of damp carpet is normal. It shrinks as it dries.

Report a concern   January 22, 2020 — Rated 10 out of 10 by Michael Radcliffe Zerorez Phoenix
What do you like about our products and services?

Carpet looked great had to do some rescheduling and the office did great making the changes DJ the tech was very informative in explaining the process and identifying areas that might be problems he did a great job very happy with end project and appreciated everyone involved in the whole process

Report a concern   January 22, 2020 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Just like the service and technicians. Super friendly, helpful, and considerate.

Report a concern   January 22, 2020 — Rated 10 out of 10 by Deanna Ritz Zerorez Phoenix
What do you like about our products and services?

Very professional and happy d working technician. Carpets look great

Report a concern   January 22, 2020 — Rated 10 out of 10 by Melony Pardue Zerorez Phoenix
What do you like about our products and services?

Got the animal smell out

Report a concern   January 22, 2020 — Rated 10 out of 10 by Melissa Lison Zerorez Phoenix
What do you like about our products and services?

Prompt, fast, friendly.

Report a concern   January 22, 2020 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The tech was very friendly. Explained everything to me. He was a 10+. I will recommend Zerorez to friends and family

Report a concern   January 22, 2020 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

The individual that came to my home was very detail oriented and professional. He was awesome and deserves a raise!

Report a concern   January 22, 2020 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Great service!!

Report a concern   January 22, 2020 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Fast effective and great cleaning of our carpets.

Report a concern   January 22, 2020 — Rated 10 out of 10 by Renee Russell Zerorez Phoenix
What do you like about our products and services?

I keep coming back because, you are always on time. you always call to remind me a day ahead of my appointment as well as when the your on your way, employees are always professional, and know that you do not use chemicals to clean is BIG! see you next time

Report a concern   January 22, 2020 — Rated 10 out of 10 by Kelly Jones Zerorez Phoenix
What do you like about our products and services?

The carpets are really clean they aren't crunchy when they dry. The techs are really nice and very knowledgeable.


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