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based on 85985 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRez cleaning process effectively removes the dirt and allows for fast drying.
Very happy with how the carpets turned out. The technician was great and friendly.
I was curious about the different ways to clean carpet. Detergent vs powered water vs steam.
I had a coworker that recommended Zerorez because of his tile and grout, but not carpet. Further research led me in to giving this way of cleaning a try. I must tell you that we have not cleaned our carpets in a few years. When Zerorez came over our carpet looked great except for the high traffic areas that were to much for any thing to clean (our carpet is almost 40 years old according to my landlord, who I believe). Our technician was a professional in the best ways and did an amazing job. We ended up paying the extra service for another room that turned out amazing. Great service and great employee technicians. Thank you Zerorez!!!
Chris was knowledgeable, prompt, kind, friendly and did a great job!! Will certainly recommend!!!
Thought you guys would clean up better tech was fast like in a hurry there was still a lot of areas that needed better cleaning still had to go back and vacuum after and carpet doesn’t look to good was better off hiring a local cleaner then a big company thought they would do a better job
The service was very well done my carpets feel soft again the representative that came out I don’t remember her name but she was very courteous and polite and accommodating and I definitely will call you guys in six months thank you
Great service always!
Your worker was absolutely great. He was very explicit in what could and could not be done. He was very polite. The carpets looked great. We will use your company again!
Our carpets smell fresh and clean now. We had used Stanley steamer previously. The carpets were still dirty after they left. Trey Was excellent to deal with and very professional.
Your tech Josh was on time. The results are a lot better than I thought they would be. Josh did a great job of explaining the process. I am definitely pleased with the results.
Excellent customer service- very thorough job.
Thank you!
The guy was great! Super friendly and careful.
Carpet cleaning
On time, professional and courteous. The cleaner the leave you is great. Carpet turned out great.
Knowledgeable, on time service people
Great value
My carpet looks and feels nearly new
We use Zerorez 3-4 times a year as we have dogs. Each & every time we are treated with SUCH politeness, kindness, respect...the techs are all so friendly! This time we had the pleasure of meeting Dion...he was on-time, SO thorough and I appreciated that he asked questions! The carpets look amazing, despite the turmoil our dogs put them through, and Dion was extra conscientious about treating the areas that needed extra care! Thank you Zerorez & Dion!!!
Natural and not crunchy
Knowledgeable and friendly technician. Very effective cleaning.
Technicians are quick, friendly, and the work they do is outstanding. My carpets and furniture always look great when they are done.
No chemicals
I feel like my carpet surfaces are very clean including deep cleaning.
It was very easy to set up an appointment. Was notified when rep was on his way. Tyler did a great efficient job.
Was on time and did an amazing job on some bad stains on the carpet. It look as and smells great!
The service tech was on time, friendly and knowledgeable. He took care to make sure I was happy with the job he did.
Absolutely incredible service all the way through! Immediate availability - was able to book an appointment 3 days out.
Zerorez rep reached out to let me know Jeff, my technician, was running early and I was able to arrange for him to arrive 45 minutes earlier!
When he arrived, he was super friendly and ready to go. I was concerned as I had multiple old stains - one major one was a dark circular stain about 5 inches in diameter.
While yes I was in a 500 sq ft. apartment I was shocked that he was done in 20 minutes. And every stain was COMPLETELY GONE. I was not expecting it to look brand spankin’ new!! I am recommending to any and everyone that I know.
Payment was easy, and it was so professional all the way through. Could not have asked for more.
Thank you for the great service. Our technician Rachel was AWESOME!
We have used Zerorez for years now...in every home we have resided at and as always you do an amazing job!
They were very reliable and did a quality job and were very professional. I would recommend trying them.
Service person was very professional and conscientious, did a wonderful job