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based on 85985 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good
The service technician was very nice and courteous. However when Zerorez came out last time they worked harder to get the soil out of the high use areas. He did a once over the whole carpet with not any extra effort on those areas. I was a little disappointed on this. But I still will continue to use Zerorez.
Carpets look wonderful
Great tech. Fast and clean!
The technician was amazing, so thankful for Zerorez to help me and my partner with the move in clean to our home. He even disenfectanted our door knobs. Thank you zerorez for helping our new home be healthy and clean.
Evan was very professional, very honest about what to expect. I would definitely recommend Zerorez to my friends and family.
He was very professional and very nice and did a very good job!!!>
I loved the professionalism of the crew that came over. Under the circumstances of the epidemic I felt safe as he kept his social distance. Explained the process to me and the option that could if added for a longer term clean feel. I'm planning to change my carpets soon, so I didn't take advantage of that. I'm happy with my clean carpets and would recommend you to anyone that asked.
Carpets look great and feel great!
Looks new, resists dirt, people are courteous, Price is right,
Best carpet cleaning ever. My light colored rugs and carpet look wonderful.
Very friendly and did a great job!
Carpet still smells after 3 days. Not sure? Carpet was also left wetter than your advertisement claim.
Very professional and helpful
I like that when you clean my carpet, it is not wet for 3 days like other company's. You have chemicals that get rid of the pet smells quickly. My carpet dries quicker and your people are polite and do a beautiful job. I am also very pleased with the finished job.
Lisa Weber
My carpet looks new. Previously used a different company and I couldn’t tell a difference. My expectations were highly surpassed. And the technician was the friendliest person I had met in a while. I’m very pleased with you guys!
Bryan performed an excellent service on all my carpeted areas. He took great pride in his work and tried to make my carpet look as good a possible. I would request to use him again. He took his time and did stuff the right way, not the easy way.
very good professional service very kind and informative i hope you have a bunch like him we are enjoying everything about his service keep it up we like and when we need our carpets done youre the first ones and only ones kiddos to all
No chemicals!! Great technician. Friendly and knowledgable.
Technician was great and did great job
Chris did an amazing job.
The young lady that came on Friday to clean my carpet did a fantastic job. My carpet stays cleaner longer. She was friendly and very efficient.
Didn't give me any other options once we did the walk through before he started.i didn't really have the 225 to pay for it but I did it anyway
Neatness and how sociable he was. He wasn't over powering to sell us more than we called for. He's a plus for your company.
Carpet came out really clean. No harsh chemical odors.
Prompt on time ..good communication of arrival time ..job explained very well..clean truck,clean equipment..smart dressed employee.Good carpet clean result.
The man that came out was extremely friendly, knowledgable and efficient!
Floors looked great with the exception there was a spot left in a space where there were no spots to start with.
I think the cleaner rushed it was not the best effort.
I'm very happy with the results. The technician arrived on time and provided excellent customer service.