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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your techs, your quality and timelines.. We would only use Zerorez for our carpets, upholstery and tile cleaning. Outstanding on every level!
Carpet came out great and didn't take very long at all. Would recommend!
Jeff the tech that was sent out to our home was FANTASTIC!
The technician was very good but I was afraid from the beginning that the area by the fridge in the kitchen would not be satisfactory. The grout in a small area is still dark. The rest of the house is very nice and clean.
I like the idea of no chemicals, only soft water. The technician was on time (in the window) and did the job professionally and well.
The service was excellent and very professional. The tech was super friendly and out going and represented the company in a personal way to make you appreciate how well the system works
Courteous and professional
My tech was very knowledgeable and curteous. Like the product and the service
Responsive appt time / service. Good result. No residue.
Eric did a great job and I would request him the next time.
Jeff our service man is excellent
Our carpets are clean and protected
Service was great and carpet looks great!
Easy scheduling
Carpet and tile came out very clean
david is no pressure and nice
My carpets, stairs and area rugs were left very clean. Super soft and not crunchy or have that oily feel after using a typical carpet cleaning machine.
Zerorez did a fantastic job! Will definitely be hiring again.
That I feel safe knowing my almost crawling grandson will be safe crawling on the carpet!
Michael - very informed, punctual and accommodating - carpets look great
On time, friendly worker (Terell), very good job of cleaning the furniture,---it was all very good!!!
Reasonably priced, happy with the final product and my tech was great!!
The person that took the order was salacious, I almost hung up.
The person who cleaned the rugs was very personable, respectful, and did the job.
Prompt response to request for service. Friendly, informative technicians. Rug looks great!
The service was superb, the technician was great.
Only con is the the stairs did not cleanup as I hoped
Great service by the individual who cleaned the carpets. I think his name was Anthony. He used a black light to identify any special spots.
Loved the service but was put off by the constant "payment" issue. On the phone I was given specific actions to take on how payment would be accepted then when the service guy did the work, I was again reminded before the service and then after the service not only was the check OK I had to put my DL number and expiration date on the check. I felt like Zerorez went overboard on the payment issue.
Did a good job on the carpet though. Please lighten up on the payment issue. I felt like I was being accused of not going to pay.
They always do an excellent job and leave the carpets looking fantastic while giving me a really fantastic deal! The people are courteous, personable and easy to deal with. I always tell anyone I hear saying that they need to get theirs cleaned to call Zerorez!
in our opinion, your method of carpet cleaning did not sufficiently clean our carpet. the appearance of our carpet is the same as It was prior to your cleaning. not sure there is anything you could do to remedy the situation.
Always professional and to a great job! Carpet and tile look great!!!!
Very professional, carpets look like new.
Easy to schedule!
Easy to work with!
One time....even early!
Great, great cleaning )point of the trip, right?)
David was awesome. He gets 10 on his own!