Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84654 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 6, 2020 — Rated 1 out of 10 by J.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My master bathroom looks worse than before you cleaned. You guys ripped up grout in our shower area and master bath. It took a week to get repaired. For carpets. I may consider using you all again. But for floors and tile no thanks. Waste of money

Report a concern   February 6, 2020 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Great results and really good technician.

Report a concern   February 6, 2020 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Friendly and knowledgeable employees. Zero chemicals.

Report a concern   February 6, 2020 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

1. My carpet & tile are CLEAN!!
2. Friendliness of technician
3. Punctuality of technician
4. No chemicals used!!!!

Report a concern   February 6, 2020 — Rated 10 out of 10 by Marjorie Harrison Zerorez Phoenix
What do you like about our products and services?

The carpet was really bad with pet stains and a lot of wear and tear. When Zerorez was done the carpet looked almost new again. I was extremely impressed with the job and the technician.

Report a concern   February 6, 2020 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Prompt, professional, and a great job.

Report a concern   February 6, 2020 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Service was GREAT...Carpets looked like new and the job was done much faster than I anticipated...

Report a concern   February 6, 2020 — Rated 10 out of 10 by Toby Maxwell Zerorez Phoenix
What do you like about our products and services?

Friendly service, technician explained everything before hand. Job was well done and my carpets are so clean!

Report a concern   February 6, 2020 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Zach did a very nice job and we are happy.

Report a concern   February 6, 2020 — Rated 10 out of 10 by Michelle Sarrett Zerorez Phoenix
What do you like about our products and services?

Great customer service and thorough cleaning.

Report a concern   February 6, 2020 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

My carpets look great and you service person was very professional.

I would have preferred to have been informed that my carpets would stretch an get wavy while wet but that this would subside as they dried .

Report a concern   February 6, 2020 — Rated 0 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your prices are to high for the work done. Our carpet and furniture were soaked and took forever to dry even with floor and ceiling fans on them. . The tech left standing water where the carpets meets the tile floors. We paid to have an area rug cleaned and the tech only cleaned 3/4 of it because 1/4 of it was under a couch. I would have helped him move the couch but he said the rug doesn't get dirty under a couch... When he cleaned two chairs he only cleaned the arms and cushions not the backs because again "they don't get dirty". Overall we were very dissatisfied and would recommend to our friends they DO NOT USE Zero-Rez.

Report a concern   February 5, 2020 — Rated 10 out of 10 by Dory Atkinson Zerorez Phoenix
What do you like about our products and services?

Great Services .. Sydney is the best!!

Report a concern   February 5, 2020 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

It was easy and fast. The tech that came out was extremely professional and took the time to talk with me.

Report a concern   February 5, 2020 — Rated 10 out of 10 by Thomas Hofstaedter Zerorez Phoenix
What do you like about our products and services?

The carpets look great. Jason did a great job.

Report a concern   February 5, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Customer service super nice and Carson our carpet technician was awesome. Carpet and flooring looks great.

Report a concern   February 5, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Chemical free and does an awesome job. I have referred friends and family to you guys as your employees are knowledgeable, friendly and helpful. Love Zerorez.

Report a concern   February 5, 2020 — Rated 10 out of 10 by L.H.S. Zerorez Phoenix
What do you like about our products and services?

Jeff was efficient. thanks

Report a concern   February 5, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

You do the best job. The man you sent was very nice.

Report a concern   February 5, 2020 — Rated 10 out of 10 by L.V.K. Zerorez Phoenix
What do you like about our products and services?

We like that you don't use harsh cleaning products and your service is very professional.

Report a concern   February 5, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Your tech was on time and did a fantastic job on our furniture and carpets.

Report a concern   February 5, 2020 — Rated 10 out of 10 by Roy Ellis Zerorez Phoenix
What do you like about our products and services?

The technician was very descriptive and knowledgeable. Technician was also very polite courteous and respectful.

Report a concern   February 5, 2020 — Rated 10 out of 10 by Sherry Arlotta Zerorez Phoenix
What do you like about our products and services?

Very professional, timely, and the cleaning works!

Report a concern   February 5, 2020 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Efficient technician. Was polite and informative.

Report a concern   February 5, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

I love Zerorez! The carpets look great and no harsh chemicals.

Report a concern   February 5, 2020 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

All good

Report a concern   February 5, 2020 — Rated 10 out of 10 by Roger Finucan Zerorez Phoenix
What do you like about our products and services?

no cleaning fluids left behind

Report a concern   February 5, 2020 — Rated 10 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

Safe for kids and pets . We try to keep harsh chemicals out of our home.

Report a concern   February 5, 2020 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Our rep did a fantastic job and we were very pleased with everything he did and that the company offered.

Report a concern   February 5, 2020 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Representative did a very good job.


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