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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Paul did a great job. Highly likely to recommend him and zerorez to anyone that needs their carpets cleaned!
My rug came out very clean and the very nice young man was polite and asked me if I was
happy with the results
Kieran the young man who cleaned my rugs did a fantastic job. Couldn't ask for more. He had a great sense of humor too. Thx so much
I can tell that my carpets and sofa are really clean!
Carpet still smells like urine
I like your three step process gets my carpets extremely clean
Scheduling was easy, they were on time, price did not change and my carpets look great.
Technician on time, Very professional ,explained process. Did a very good job cleaning the tile floor. I would use Zerorez again. I will recommend Zerorez to family and friends.
I like the fact that you’re not leaving chemicals in the carpeting. It is clean
Technician was very knowledgeable and answered our questions. The zerorez process works extremely well. Will use Zerorez again.
Technician prompt and efficient. Very personable as well.
The person who did the work was fine. He seemed to take extra time to spray the stained areas a little more than the rest. He was careful and took his time. No complaints.
The overall cleaning was good I guess but many spots did not come out. I purposely left some spots that I would have normally cleaned just to see if they would be gone. Most were not. After the carpet dried, I took my own citris cleaner and cleaned several of the spots and they came right out. I will clean the remainder myself.
Not hardly a good recommendation for your product!!
I will not have them back.
I like everything about your service. I knew exactly when your serviceman was coming. He was very professional and did a great job. I would recommend your company. The carpets came out like new even tho they are 10 yrs old.
The technician was very friendly and professional. They do not use harsh soap on the carpets .
My rugs are very clean and don't smell like chemicals. This was very important because my wife and I have custody of my granddaughter who has a tracheostomy. So breathing clean air is a requirement in the house.
Love that you do not use soap no residue or build up again.
Looks and feels like new afterward.
Everything was great. Serviceman was exceptional!
Knowledgeable technicians and wonderful customer service. Very honest company.
The technician was great and knowledgable but the prices are insane. You charge enough to properly clean a carpet as it costs to replace one.
Darrell our tech was unbelievable and his hard work and Zerorez process and chemicles made the whole experience a perfect 10. I will highly recommend!
We still have an area on our landing that looks dirty or like there is a film.
Can that be redone?
Our technician did a great job! He was polite, very thorough and explained everything. We will recommend Zerorez to our friends. We appreciate the sales you run to help keep our costs lower.
After an initial problem Zerorez sent back a crew and Evan and his trainee were excellent. They explained the problem, how they would resolve it and described the process along the way. They did a great job and I was very satisfied.
The sign of a quality company is how they handle problems that may arise. Every company has the occaisional problem and Zerorez proved their quality in recovering the situation and exceeding expectations.
Courteous and on time
No soap— excellent employees- they were very courteous and did a very good job — I will request them next time— I called the office to complement the service and the two young men that were here. Do not use my name!
Great job on the carpet!!!
We have only been in our new home for 2 months and weve already had Zerorez out twice once when we first took possession and once after all the renovations were complete. Made our carpets looks phenomenal both times ! You wont regret calling them out !
Professional and effective.

David was amazing he did an amazing amazing job