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based on 85984 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always on time. Very efficient, workers very courteous. Always use Zerorez!
Very fast and efficient service
The technician was very clean and fast and very polite and helpful
Customer service
I like that I got them to come out the very next day to clean my carpets. The technician was very nice and quick.
I liked everything about your products and service. Your tech Michael was early, which I like, he was informative about the product he was using. Donned all the proper gear and kept social distance. He did a great job.
Cleaning is soap and detergent free which we love for our toddler and pets. After the carpets are cleaned, they don’t have that crispy feel that’s caused by other cleaner’s products.
Dion did an excellent job of cleaning our carpets. He took his time to explain the work he was going to perform. Both Zerorez and Dion exceeded our expectations.
Very kind and knowledgeable. Would use them again/
Polite, considerate of our home and did great work.
The tech was very professional and your cleaning process worked great cleaning our soiled carpet. I'm not a big fan of carpet and the home we just moved into has carpet. because of your service we're good now with clean carpet.
We appreciate your accurate time of arrival & efficient service.
The whole Zerorez system was fantastic and my service man Brian Barnes was top of the line. Very professional and fulfilled my every concern with his capabilities! Highly recommend him even to the pickiest people imaginable. Thank you Brian and Zerorez 👍
Ernie was fantastic! He patiently waited for our house to record in order for the carpets to be cleaned before moving things in and was a real professional in all aspects.
Our service tech was amazing. It’s great to see people working in the state that we are all in right now who generally care about the people they are helping and the work they do. Thank you for being amazing!
Technician was thorough and helpful
I liked the idea of no chemicals, faster drying time and the deep cleaning.
The operator Dion was the best ever! Professional, courteous and did an excellent job! Our carpet is looking like new!
I really liked how there was no harsh chemical smell and how hard Michael worked to get my carpet cleaned. He got all the stains out that I didnt think were gonna come out. He did an amazing job!
Thoroughness
The tech was awesome! Informational with seamless service. The jib was perfect!
Always a great job, flooring looks brand new when their done! They're always courteous, on time, and budget friendly!
Always a pleasure
First time using a carpet cleaning company and Zerorez was awesome! The technician Paul S was able to get my appointment in sooner than expected. He arrived quickly, and promptly got to work. He was extremely professional and courteous, which was definitely appreciated. He got the carpet done in under an hour and the room feels so much fresher now! Thank you to both Paul and Zerorez for still willing to come out and get the job done despite everything going on.
Appreciate your nontoxic approach. Customer service was wonderful and the technician and service was spectacular!
The technician was great!
Rachel was communicative, on time, took many precautions in this crazy time, was fast, efficient and very professional. Thanks Rachel! Thanks ZeroreZ!!
My carpets look fantastic!
Better grout cleaning
Courteous and good customer service.
My carpets get super clean. They look new again.