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based on 85986 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would highly recommend this company!
It was easy to schedule online. The technician was very knowledgeable and took the time to explain how the process works, then we went through with a black light. It was interesting to see that my dog had a few accidents in the house.
We discussed what my options would be, and talked about expectations after the cleaning.
The carpet turned out great!
Everything was as expected. The end result was fantastic particularly our floors. The technician was efficient and took time to answer several questions, walked me through the work and process. Both my husband and I were very pleased..
Plus he left us with a bottle of Zerorez cleaner as a gesture from the co.
Easy to schedule appointments, pleasant phone CSR & reasonable cost. Technician Eric was on time, very nice, worked hard, did a great job & left nothing for us to clean up afterward. One recommendation is to extend the estimated drying time. We were told 4-8 hours & it's more like 24+. We have relatively thick carpet which may account for the disparity, but I wish we were given a more accurate estimate of the required dry time.
Quick, very clean and your technicians always do a great job!
I like that you are soap-less. Your technicians are always friendly and considerate of my time and my house.
The service technician was on tome, efficient and took extra steps to make sure we were satisfied with the results. She was very respectful of social
Distancing and hand washing which we deeply appreciated . And.... the area rug looks great!
Thank you!
Excellent service. Did a wonderful job quickly and efficiently. The associate they sent out was very friendly. I will recommend zerorez to all my friends and family. 👍🏻😎
Great Service, on time and professional!
Were on time and finished is a timely matter, also did a very nice job on work performed.
Even though it was late our tech took his time and got it all done well.
Clean clean carpet!
Customer service was excellent. The technicians addressed all my questions and concerns. They even used their disinfectant solution to wipe down all door handles then left me a bottle for later.
We love Zerorez! We have used Zerorez a few time now for our carpet and upholstery cleaning and have gotten great results! Rachel B was our technician and she was so friendly and did a great job! We would highly recommend Zerorez and look forward to our next cleaning.
Strong suction to pull dirt and water—dry time is super. Carpet is much cleaner.
They show up on time and do a great job! I use them for all my listings.
The carpet wasn't crunchy after the cleaning was completed.
I have used Zerorez to clean my carpets and tile for over two years now and the surfaces they clean really do stay clean longer because of how they rinse with their special water. The fact that no soap residue is left behind makes all the difference.
The tech's are always kind, on time, and passionate about cleaning. I am a fan!
Always get the same great cleaning and cleaners are always so nice!
Zerorez has the best clean for carpets & tile, my floors are amazing after my cleaning.
No harsh chemicals and pet friendly. Your guys are always very courteous and clean.
Friendly, hard working people and a great system to clean carpets.
The technition was helpful and not pushy. He helped me to develop a plan that was within my budget. He took his time and did a wonderful job. Thank you.
It was fast and convenient
I've used many companies over the years, and without a doubt Zerorez is the best service I have ever used. There system is so wonderful and does the best job of cleaning without ruining the carpet fibers .It looks like new, isn't stiff and doesn't have that chemical residue on it that attracts more dirt. Try it, you'll love it!
Debbie Connerly
This is the best cleaned carpet I have ever had! As I explained to my cleaner ( I apologize but I have forgotten her name) I had a stain that has been here since I bought the house 9 years ago. The last cleaner I had was unable to remove it, but she did it! I have already recommended you to 2 of my neighbors. Your employee was really great. She explained everything and answered all of my questions. Thank you for the complimentary bottle of cleaner. Unfortunately I have already had to use it, but it works! You will definitely have my repeat business.
Deborah K Stoner
Very efficient.
Both times I have use Zerorez I have gotten expert service. Calling to make an appointment was effortless and office staff informed and accommodating. My tech this last time, Carson, was a pleasure to work with. He arrived right on time, was informative as to the service he could provide, and quick about getting the job done. A year ago I had the same experience with a different tech, so I'm thinking that Zerorez has a great work force.
When we were not completely satisfied with our carpet cleaning, ZeroRez sent out another technician a few days later. He spent extra time getting out a few stains and cleaned our living room and family room again. Our carpets look GREAT now!! We are very impressed!
Thank you so much for your great customer service! We will continue to use you in the future!
The technician was friendly, professional and very thorough!!!
Best part is obviously the end result, but the technician that came to my home was friendly and knowledgeable. He did a great job.

Like the results of the cleaning, professionalism, and promptness. Price seemed a bit high.