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based on 87579 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good customer service. The guys Delon, and Willie did an excellent job. Happy with the service!
My cleaning was done efficiently and well
My technician was professional and answered any questions I had. Explained the cleaning process well.
service was fine tech's did not rush thru the job head tech was informant
Good customer service
Great service every time
Clean carpets done in a unique way.
Clean carpets with no chemicals
Did a very nice job!
Professionalism, quality of work
The technician was very professional and thorough. Everything he looks amazing!
No crunchy carpet feeling dried quickly!
Great service, tech was willing to go over some rough spots. Would definitely recommend
We have in the past and will continue to us Zerorez forever and ever in the future, their staff are secnd to none, thank you very much for a job well done.
I love the look and feel of my clean carpets after Zerorez has cared for them!
we have never seen our carpets look this clean
No chemical smell; very professional; helpful.
You damaged my tile and won't fix the issue.
Service made our carpet and tile look better than brand new. Our technician was hands down the best one we’ve ever had. Incredibly personable, smart, thoughtful and very insightful with maintaining our carpet long-term. Super responsive and tremendous customer care, start to finish.
Lack of soaps and chemicals
Courteous employee. Carpet looks great and smells or should I say, doesn't smell!
They were on time and very friendly. They did a good job and we will use them again in the future.
My technician was fantastic and very efficient!
Very professional. Did a thorough job. Asked good questions and made sure he understood what I needed. Was able to arrive earlier than scheduled and called to confirm that was okay.
On time. Professional. Great job!
the carpets were overall cleaner, but there were a number of stains that remained.
Techs arrived prior to appointment which in a normal free day would be helpful but I picked a scheduled time as that’s what worked for my schedule. So the time to get the home prepped was added stress with tech arriving prior to set time. Also techs shoe covers had holes on them and they wore the covers inside the home and outside the home. Wearing shoe covers inside and outside is kind of counter productive right? Also one out of the two techs removed his mask and had it hanging on the side of his face. I just wanted them out at this point, I was kind and finished out the appointment. There was several spots of cleaning missed in he master bedroom which was disappointing. So I had to spot clean after they left certain areas that were not covered on the flooring.
I don’t believe I would recommend this service as it was not five star.
I like how easy it was to make an appointment. They kept in contact with me every step of the way.
Kiran did an amazing job! My 10 year old carpets look at least half that age now! We will definitely be using Zerorez again.
Dion was very professional and took pride in his work.