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based on 85979 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks like new , and the guy that did the cleaning was so nice. I will definitely use them again. I also want to let them clean my sofas.
Great company and the staff are professional and courteous!!
Several areas behind doors were not cleaned.
the tech was amazing!!
I’ve been a longtime customer and while I love the service this last service was by far the best clean! My tech took the extra time to revive and bring my couch back to live. Many thanks!
Great cleaning got stains out I didn’t think possible
Your process & chemicals.
The technician was amazing.
Fast friendly service. Clean carpets
From your customer service to your technicians to the way your products clean...all amazing!
Your pricing was absolutely out of sight. I was charged for closet floor cleaning which I did not request. My carpet is not "soft', it is hard and still wet.
did a great job. Carpet looks wonderful and the technician was polite and professional. He offered other services and wasn't overbearing. Kudos to Joshua.
Timely and courteous.
Very professional and courteous.
The technician was very nice and knowledgeable! Thanks for all your help!
Great job
The customer service team was amazing! Each technician that came out was polite and respectful, unfortunately they had to come out twice but each time they were either on time or early which was great for me!!
He was quick and got the job done
I have used zerorez and love them!!! Like the way the carpets look and feel after they are cleaned. No chemicals is the best part! Highly recommend zerorez
i have had your service before and it was quality work the tech this time was a very nice young man but he didn't do a good job of cleaning while doing the carpet he pulled the cleaning tool over the carpet way to fast to even clean it well . it would be like if you were vacuuming your carpet and you pull the vacuum back and forth really super fast that's not the way it should have been done very disappointed
Our tech was fantastic. Very dedicated..
Service was extremely good. Great technician.
The technician was very polite and detail oriented
Floors looks amazing. Technician was professional. Everyone was great.
Best part besides the clean look was the not smelling wet dog. That’s usually what I smell when carpets are done.
The Zerorez service is always great, however, the cleaning this time was EXCEPTIONAL!
The tech took the time to work the heavy traffic areas twice and it made a huge difference.
The elght year old carpet looks like brand new! I recommend to everyone: get the scotch
guard treatment, it makes a big difference when Zerorez does future cleanings. Thanks again for the great service, see you in six months.
The young man that came over and cleaned my carpets was very knowledgeable about your product and also my carpet. Very professional!
Friendly,fast. Very good service
We ONLY use ZEROREZ. We have had other carpet cleaning services before for our rentals and the new renters complain that the carpets have not been cleaned....zerorez comes out and voila....they are happy. In our home, we have several dogs and the puppy did have accidents that I cleaned up right away but when the rep from Zerorez came out, we used the black light and saw so many more accidents that I did not even know of. We love Zerorez. This is not the last time!
The process was very effective. Carpet and travertine look new again.