Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86442 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2020 — Rated 10 out of 10 by U.S.S.R.G. Zerorez Phoenix
What do you like about our products and services?

Quick and efficient.
Report a concern   June 22, 2020 — Rated 10 out of 10 by Rick Le'Anelli Zerorez Phoenix
What do you like about our products and services?

This past Friday 6/19/2020 I had a technician come and clean my carpet. I have you used zerorez consistently for three years and this was the best job yet ! Your technician did an OUTSTANDING job and my carpet looks the best it ever has !

Report a concern   June 22, 2020 — Rated 10 out of 10 by Ricor inc Tracy Palmer Zerorez Phoenix
What do you like about our products and services?

We were extremely happy with the gentlemen that came to do the carpets. He was polite and extremely mindful that we were also working. He was organized and very efficient.

The carpets came out nicely, he also seemed to have knowledge of his skills not just a worker
Report a concern   June 22, 2020 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

So far, everything! The scheduling person/people was very accommodating, especially when I had to cancel & reschedule last minute. The 2 guys that came out for the service were enjoyable to deal with, and our carpets look, feel and smell terrific! Now I know definitively why my neighbor recommends you so highly. Thanks

Report a concern   June 22, 2020 — Rated 10 out of 10 by Marrissa Fischer Zerorez Phoenix
What do you like about our products and services?

Our tech was right on time and very polite. The work was quick but thorough. I would definitely hire ZeroRez again.
Report a concern   June 22, 2020 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Service tech was helpful and consultative would definitely recommend again
Report a concern   June 22, 2020 — Rated 0 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You damaged my door molding. My floors look terrible they were better before being done.

I am so upset with the way my floors look. I have a call into your co. I need to know how you plan on repairing the door frame. Your worker said oh I must have used to much water. it wasn't like that .
sorry they will take care of it. I am waiting to hear from you but a refund is needed and some one to come out and see how terrible my floors look. I live in an upscale neighbor hood and 4 of my friends were going to have you do their floors. Last time I had the Grout doctor they were great but you came highly recommended.
I have not called my credit card yet nor don a yelp review I would rather settle this with you.
Name removed
Phone number removed
Report a concern   June 22, 2020 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Michael was a terrific rep for Zerorez - . He was very professional and did a great job on my floors. He explained the process and completed the job in a fair amount of time. Thank you, First name removed
Report a concern   June 22, 2020 — Rated 10 out of 10 by Dwayne Spitzke Zerorez Phoenix
What do you like about our products and services?

Technician was polite on time and did a great job
Report a concern   June 21, 2020 — Rated 10 out of 10 by Peter Farrell Zerorez Phoenix
What do you like about our products and services?

Once the carpet dries, there is no smell or residue and carpet does not stiffen up.

Report a concern   June 21, 2020 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Carson did and excellent job,
He is such a nice young man.
Report a concern   June 21, 2020 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

The rugs look "renewed".
Report a concern   June 21, 2020 — Rated 10 out of 10 by Melissa Osterneck Zerorez Phoenix
What do you like about our products and services?

Looks great!
Report a concern   June 21, 2020 — Rated 9 out of 10 by Melinda Gualandri Zerorez Phoenix
What do you like about our products and services?

Timely and clean!
Report a concern   June 21, 2020 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

The technician Jason was very professional and polite
Report a concern   June 21, 2020 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Always gentle on the carpet!

Report a concern   June 21, 2020 — Rated 10 out of 10 by Jp Latour Zerorez Phoenix
What do you like about our products and services?

Excellent service
The tech was extremely nice and did a great job.

Report a concern   June 21, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Carpets clean and dried quickly. Service person punctual, kept everything clean without excess water left behind on the floor. Checked out on BBB. Great job.
Report a concern   June 21, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Good cleaning, my carpet looked great!
Report a concern   June 21, 2020 — Rated 10 out of 10 by Jennifer Gannuscio Zerorez Phoenix
What do you like about our products and services?

I LOVE THE CARPETS AFTER YOU DO THEM.. THEY LOOK BRAND NEW! AND THE TECH NAMED ROB IS WHO I WILL REQUEST! HE IS AWESOME!!! THANK YOU SOOOO MUCH!
Report a concern   June 21, 2020 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Dion did a great job for us and our carpet looks great!
Report a concern   June 21, 2020 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

He did an excellent job and was very friendly and effecient
Report a concern   June 21, 2020 — Rated 10 out of 10 by Alice Harris Zerorez Phoenix
What do you like about our products and services?

Great service and the tech was friendly and very knowledgeable.. my carpets came out amazing and dried in like 3 hours!!

Report a concern   June 21, 2020 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Very professional service tech. And very pleased with the results.

Report a concern   June 21, 2020 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Great cleaning and techs!

Report a concern   June 20, 2020 — Rated 10 out of 10 by W.A. Zerorez Phoenix
What do you like about our products and services?

The men who came did a great job and were in and out in no time
Report a concern   June 20, 2020 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

I am beyond satisfied, my carpets are so clean, soft & odor free. I’ll be setting up upholstery cleaning, tile & even my car!

Report a concern   June 20, 2020 — Rated 10 out of 10 by Laura Hoopes Zerorez Phoenix
What do you like about our products and services?

Great technician and very pleased with how clean everything was!

Report a concern   June 20, 2020 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Devon did a great job and was ver courteous. I would like to put in my file to request him for any jobs that are booked. Thank you.
Report a concern   June 20, 2020 — Rated 10 out of 10 by C.C.D. Zerorez Phoenix
What do you like about our products and services?

Micheal did an excellent job cleaning my carpet and provided me a sample of you water for cleaning. I will consider purchasing some in the future. Appreciate you speeding service and your communication too.


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