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based on 85977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was prompt, clean, safe, explained everything well. Good job. Thanks.
Able was the best technician weever had. He was knowledgeable and enthusiastic about his job.
Thorough cleaning
The less chemicals the better
Best floor cleaning I've even had and the best service from the technician. I will definitely use Zerorez again!
They did a fantastic job, and were on time, and very professional. Highly recommend Zerorez.
Was called at 2:00 and asked if I could allow Zeroez to come early. I said I would be home at 3:00. Waited, waited, waited, called Zeroez at 3:30 to find out where the rep was? Person on the phone was not helpful. Finally find out the rep DeJuan went to the wrong address and was just sitting there waiting. Why wouldn't DeJuan call the scheduler and find out what was wrong and call me. He just sits at the wrong address for over a half hour twiddling his thumbs. He drove right by my place with a big 2016 on the wall and drove to the next units numbered 2106.
Time is money!!!!!!!!!!!!
I went out of my way to accommodate your company by coming home early and then sat there for over a half an hour for NO reason - ridiculous!!!!
Awesome Job. We love how it looks.
To be honest, I’ve moved around a lot and had carpets cleaned many time, but tanner was unlike any other carpet cleaner. He was informative and kind and definitely recommend again
No chemicals. Just fortified water. How great is that? No reside to trap more dirt!
Technician got here early and was courteous and quick. Did a good job!
I have had your company clean my carpets 3 times now. This time there are spots that were not wet after the technician left. There is a dark area that was missed. It was disappointing.
Our technician did an absolute fabulous job on our carpets!
Great service, on time, extremely fast and professional. I’ve found my go to carpet cleaners
Online scheduling was convenient, friendly, timely service, great results
You were on time and did an excellent job.
Healthy and keeps carpet clean and fluffy for years. I use Zerorez 2x/yr.
In the 12 years that I've been using Zerorez services for my carpet and upholstery, I have always been more than satisfied with the service the timeliness and the result.
The technician was prompt and did a great job on cleaning our carpet!
I love that there is no residue left on the carpets and non toxic!!
Carpets are super clean and service was prompt and professional.
we want to thank rob for doing a great job. there was a hold up on getting the keys to the apt. rob was very patience, understanding and knowledgeable about the products. give this guy a paid day off. thanks rob. you have a blessed day.
Please see my Facebook post! Every thing was great
Your process seems to do better at preventing spots from rturning
The carpets I had cleaned look good. However, after having the tile/grout cleaned twice due to the white residue product left in the corners and edges, I am not totally satisfied.
Even after the second visit, I still had to go back and scrub with a toothbrush those areas left with residue, which I feel I shouldn’t have had to do.
I have had my tile/grout cleaned before by other companies and did not have this issue and extra work cleaning up afterwards.
I have used Zero Res for several years. I appreciate appointment calls in advance, techs on time, a professional job each time.
Our technician did great! He was very friendly and professional. Our carpets however, we can’t really see a big difference. I definitely don’t think it was worth $270.
I trust the company, your representative was very nice and worked very hard.
Presented me with options. I appreciated the complementary Zerorez water.
Carpets look great, no smell or odor. Our tech Dion was fabulous and he went over and beyond explaining and just plain doing his job. He is the main reason for the 10!
Great products, Great services and awesome technicians. The price needs to go down especially for repeat customers.
Our service tech was great, he got to work and was very informative and kind!