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based on 84646 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, hard working people and a great system to clean carpets.
The technition was helpful and not pushy. He helped me to develop a plan that was within my budget. He took his time and did a wonderful job. Thank you.
It was fast and convenient
I've used many companies over the years, and without a doubt Zerorez is the best service I have ever used. There system is so wonderful and does the best job of cleaning without ruining the carpet fibers .It looks like new, isn't stiff and doesn't have that chemical residue on it that attracts more dirt. Try it, you'll love it!
Debbie Connerly
This is the best cleaned carpet I have ever had! As I explained to my cleaner ( I apologize but I have forgotten her name) I had a stain that has been here since I bought the house 9 years ago. The last cleaner I had was unable to remove it, but she did it! I have already recommended you to 2 of my neighbors. Your employee was really great. She explained everything and answered all of my questions. Thank you for the complimentary bottle of cleaner. Unfortunately I have already had to use it, but it works! You will definitely have my repeat business.
Deborah K Stoner
Very efficient.
Both times I have use Zerorez I have gotten expert service. Calling to make an appointment was effortless and office staff informed and accommodating. My tech this last time, Carson, was a pleasure to work with. He arrived right on time, was informative as to the service he could provide, and quick about getting the job done. A year ago I had the same experience with a different tech, so I'm thinking that Zerorez has a great work force.
When we were not completely satisfied with our carpet cleaning, ZeroRez sent out another technician a few days later. He spent extra time getting out a few stains and cleaned our living room and family room again. Our carpets look GREAT now!! We are very impressed!
Thank you so much for your great customer service! We will continue to use you in the future!
The technician was friendly, professional and very thorough!!!
Best part is obviously the end result, but the technician that came to my home was friendly and knowledgeable. He did a great job.
Courteous and helpful. Worked hard to get stains and dirt out of microsuede fabric. Had to use 2 methods but it worked! Very pleased and will use this company again. Highly recommend.
The technician was very courteous and puctual, very nice young man, did a good job! I just was wondering how long will it take for the floor to dry, the last couple of times I used the service i think by evening it was dry, it is still damp this morning
Excellent cleaning ability with the empowered water and I love to clean with it. Only wish the services were a little bit cheaper. I would have more done if you ran good specials occasionally.
Bret did a great job, we will definitely be calling you back when its needed again.
Thanks,
Name removed
The technician was very professional and knowable.
He knew his job. I liked that!!
The technician walked in the house without the booty. So I asked him how it it that for person doing floor cleaning business to walk into customer's house with his shoes, Are the shoes not dirty?
He said with a straight face No. I asked really? and he said yes. He then said I will put the booties on if you want.
He was rude.
Easy going tech and no hidden fees!
On time and easy to schedule
Courteous and did a great job.
The techs were very thorough and knowledgeable in explaining the products they used on the carpets. My carpets turned out very nice. Will definitely have them back.
The guys were wonderful and helpful and they did an amazing job. Thank you!
As a carpet cleaner an spending that much money I thought it could an would pull up all stains no matter what an how long it been there.
Excellent, as always!
Carpet is as dirty now as when you arrived. I am terribly disappointed. A complete waste of money!
On time, efficient, courteous, professional service.
Great service techs!
Removed stains and carpet feels clean and looks good to.
I was surprised they (the employees) didn’t include the closet area for a bedroom. It’s a bedroom with small attached bath then a small closet. The room is small 10x10. Additionally they shared they had 10 clients cancel for the day, but didn’t do the closet area ??? Why not. In the future, I’m going to look for a smaller business. Also, I didn’t sign for the charge to my cc, the employee signed the receipt and checked the box. I tipped $20 without looking - lesson learned for me. They were friendly and professional.
Great customer service.
Carpets looked even better than I expected. Technician was prompt, friendly, professional and efficient. Will definitely use again!

No harsh chemicals and pet friendly. Your guys are always very courteous and clean.