Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84646 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2020 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

Our service guy was great! He took the time to tell us about our service and what he was doing. He was very friendly and worked very hard. We loved the results. We got grout and tile cleaning and it is like we have a brand new floor.

Report a concern   April 1, 2020 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

this service person was very diligent and did a GREAT job

Report a concern   April 1, 2020 — Rated 10 out of 10 by Doris Ramos Zerorez Phoenix
What do you like about our products and services?

great on everything.

Report a concern   April 1, 2020 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Chris was a great technician

Report a concern   April 1, 2020 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

They were on time! They were very thorough and willing to go back on some stains that they had to do a second time but that was nice of them great customer service I would recommend him to anybody

Report a concern   April 1, 2020 — Rated 10 out of 10 by Lucy Moore Zerorez Phoenix
What do you like about our products and services?

The techs who clean impress me!

Report a concern   April 1, 2020 — Rated 10 out of 10 by Dj French Zerorez Phoenix
What do you like about our products and services?

Live your power water

Report a concern   April 1, 2020 — Rated 10 out of 10 by Jonathon Franklin-Gariffo Zerorez Phoenix
What do you like about our products and services?

The product cleans very well. Our carpets look so much better and just feel cleaner. The service was outstanding. The tech was informative and Josef when he was here as well as did a fantastic job. He made sure we were happy every step of the way and even cleaned up a couple of footprints on the way out. Stellar job.

Report a concern   April 1, 2020 — Rated 10 out of 10 by Mary Graham Zerorez Phoenix
What do you like about our products and services?

I am happy with the service received from Zerorez. The service was very professional and my carpets look great.

Report a concern   April 1, 2020 — Rated 10 out of 10 by Ann Carder Zerorez Phoenix
What do you like about our products and services?

Clear communication, customer service spectacular, staying in touch to remind me I’m still on your schedule, notifications when tech is on the way. Excellent work on caroets

Report a concern   April 1, 2020 — Rated 10 out of 10 by David Maxton Zerorez Phoenix
What do you like about our products and services?

Zero Ez Was Awesome! I cant wait to use them Again!

Report a concern   March 31, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Service person was very professional and conscientious, did a wonderful job

Report a concern   March 31, 2020 — Rated 10 out of 10 by Geroge Hazzard Zerorez Phoenix
What do you like about our products and services?

ZeroRez cleaning process effectively removes the dirt and allows for fast drying.

Report a concern   March 31, 2020 — Rated 10 out of 10 by Sean Maynard Zerorez Phoenix
What do you like about our products and services?

Very happy with how the carpets turned out. The technician was great and friendly.

Report a concern   March 31, 2020 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

I was curious about the different ways to clean carpet. Detergent vs powered water vs steam.
I had a coworker that recommended Zerorez because of his tile and grout, but not carpet. Further research led me in to giving this way of cleaning a try. I must tell you that we have not cleaned our carpets in a few years. When Zerorez came over our carpet looked great except for the high traffic areas that were to much for any thing to clean (our carpet is almost 40 years old according to my landlord, who I believe). Our technician was a professional in the best ways and did an amazing job. We ended up paying the extra service for another room that turned out amazing. Great service and great employee technicians. Thank you Zerorez!!!

Report a concern   March 31, 2020 — Rated 10 out of 10 by Jean Davis Zerorez Phoenix
What do you like about our products and services?

Chris was knowledgeable, prompt, kind, friendly and did a great job!! Will certainly recommend!!!

Report a concern   March 31, 2020 — Rated 5 out of 10 by J.Q. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Thought you guys would clean up better tech was fast like in a hurry there was still a lot of areas that needed better cleaning still had to go back and vacuum after and carpet doesn’t look to good was better off hiring a local cleaner then a big company thought they would do a better job

Report a concern   March 31, 2020 — Rated 10 out of 10 by diana jenkins Zerorez Phoenix
What do you like about our products and services?

The service was very well done my carpets feel soft again the representative that came out I don’t remember her name but she was very courteous and polite and accommodating and I definitely will call you guys in six months thank you

Report a concern   March 31, 2020 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Great service always!

Report a concern   March 31, 2020 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Your worker was absolutely great. He was very explicit in what could and could not be done. He was very polite. The carpets looked great. We will use your company again!

Report a concern   March 31, 2020 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Our carpets smell fresh and clean now. We had used Stanley steamer previously. The carpets were still dirty after they left. Trey Was excellent to deal with and very professional.

Report a concern   March 31, 2020 — Rated 8 out of 10 by V.O.D. Zerorez Phoenix
What could we do to improve?

Less saturation

Report a concern   March 31, 2020 — Rated 10 out of 10 by Joshua Heroux Zerorez Phoenix
What do you like about our products and services?

Your tech Josh was on time. The results are a lot better than I thought they would be. Josh did a great job of explaining the process. I am definitely pleased with the results.

Report a concern   March 31, 2020 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service- very thorough job.
Thank you!

Report a concern   March 31, 2020 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The guy was great! Super friendly and careful.

Report a concern   March 31, 2020 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning

Report a concern   March 31, 2020 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

On time, professional and courteous. The cleaner the leave you is great. Carpet turned out great.

Report a concern   March 31, 2020 — Rated 10 out of 10 by D.N.S. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable, on time service people
Great value
My carpet looks and feels nearly new

Report a concern   March 31, 2020 — Rated 10 out of 10 by Deni Gusmano Zerorez Phoenix
What do you like about our products and services?

We use Zerorez 3-4 times a year as we have dogs. Each & every time we are treated with SUCH politeness, kindness, respect...the techs are all so friendly! This time we had the pleasure of meeting Dion...he was on-time, SO thorough and I appreciated that he asked questions! The carpets look amazing, despite the turmoil our dogs put them through, and Dion was extra conscientious about treating the areas that needed extra care! Thank you Zerorez & Dion!!!

Report a concern   March 31, 2020 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Natural and not crunchy


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