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based on 86442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professionalism of worker and quality of service
Very satisfied. Chris was excellent.
How quickly it dries, with 5 kids that is important.
Have used Zerorez for 4 yrs...always makes my light colored carpet look new.. Also like the fair prices.
I was a little nervous being a single mom with a 3 year old to have a stranger in my home for the first time since this pandemic started. I received a text the day before as a courtesy and a 35 minute warning before the expected arrival time the day of my appointment. (My window was from 2-6pm and he came around 215pm) The cleaner, Evan was such a pleasure to have in my apartment. He wore a mask upon arrival along with booties on his shoes. He was very detailed in his description of what products they had to offer, what he was going to do as far as pricing and how he could help remove a couple of stains that just drove me crazy looking at every day! I am looking at my carpets now and am very pleased with the work completed. This company is courtesy and also chatted with me just like we were long time friends! Talk about customer service.
Highly recommending this company due to the work completed in my apartment, safety/ quality of the products they use and the excellent customer service!
The rep Dion did a fantastic job
Great service! Great results!
My carpets were brand new when the technician left! He did an outstanding job and would highly recommend Zerorez again!
Five year old carpets look like new! Stains and "wear spots" are gone. Service was scheduled for 8 to 10 am. Received txt at 7:30am that technician would arrive in 40 minutes. They were here at 8:10 - right on time. The two techs were done and out by 9. During the cleaning they were pleasant and answered all questions. I would recommend this service to anyone.
The professionalism of both techs was greatly shown and excepted.
Our technician showed up on time and was very pleasant. Our carpets came out great and he was very careful with his equipment around our walls and furniture. We are very pleased with our service.
Floors look nice bit the grout isn’t as clean as I thought it would be...
Service was very good. Would highly recommend anyone wanting their parapets cleaned to use zerorez. Polite and knowledgeable service.
Please give a special thank you to the service man that came out to my house. I felt very comfortable and felt he was honest and I appreciated that!! He needs a pat on the back or a raise!
Lisa Whitaker
3036 w Cavalry Drive
Phoenix
Carpets and have never looked better. Jarod was polite, on time and efficient.
Great service.
I have been using ZeroRez in Both Minnesota and in Arizona. I heard about you years back on the John Jay and Rich Radio show. I love it. My carpets always look so fresh and clean. The techs are knowledgeable, courteous, informative and polite.
Capet though cleaned with extra packages and services, i found chewing gum residue on the carpet,
As my appointment was rescheduled sooner , i could dont do proper vaccum which resulted in not good cleaning and left over residue on the edges of carpet
Always a stellar experience!
Dion was a great staff member that I enjoyed having in my home while cleaning.
Carpets smelled worse after they were "cleaned". Small spots reappeared when carpet dried.
I think the cleaning products you use are great my floor was left spotless and the service your company provides is phenomenal. I have no complaints I will definitely recommend you to family and friends!!!
Helpful, professional, efficient
Service was excellent, on time, great quality work.
I like how clean my carpet is
I would have liked a fresher smell
They are fast and efficient!! Do a quick job and always looks great!!!
Paul did a wonderful job. Not only was he a terrific listener, he then made terrific suggestions that let to our carpeting looking better than Sears or Stanley Steamer ever could. Paul deserves huge accolades for a job WELL DONE. We will be repeat customers because of him.
How the carpets feel when you are done. Professional and decent prices.
Prompt, professional, quick, results!