Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84646 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 6, 2020 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Soft carpet once it’s cleaned, the smell and all of my stains are gone. Thank you

Report a concern   April 6, 2020 — Rated 10 out of 10 by Gary Poff Zerorez Phoenix
What do you like about our products and services?

Nice guy did a great job

Report a concern   April 6, 2020 — Rated 6 out of 10 by T.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your tech was great. But I’m disappointed in the up charge of ever little thing. You already charge for the cleaning service but if I want this stain treated or that soil “really” treated it’s x more dollars. I went for a two room 50 bucks each to out the door 215 without the protectant coating on my carpet. So I’ll be looking around and doing some cost comparison next time. Zerorez has been cleaning my house for 10 years. I no longer feel that this company is the same. It’s very commercialized and all about the up sell.

Report a concern   April 6, 2020 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Chris was delightful

Report a concern   April 6, 2020 — Rated 10 out of 10 by Robert Austin Zerorez Phoenix
What do you like about our products and services?

My service was great and very professional as well a great ending result.

Report a concern   April 5, 2020 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Nicole was great!!!

Report a concern   April 5, 2020 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Free of a lot of chemicals

Report a concern   April 5, 2020 — Rated 10 out of 10 by Angelica Filicicchia Zerorez Phoenix
What do you like about our products and services?

Very thorough and friendly technician! Arrived on time, got our call ahead and he did a good job. Carpets looked great!

Report a concern   April 5, 2020 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Thought it was fine. It is concerning that your associates seem to be paid on commision, which is great for them, but not necessarily great for the consumer when there is the potential to upsell products that may or may not be critical to the conditions of the carpet.

I think I would prefer where associates are less involved in what is going to affect their bottom line but incentivized in a fashion that would help provide better value to the consumer. Just my two cents.

Report a concern   April 5, 2020 — Rated 10 out of 10 by mark kaltved Zerorez Phoenix
What do you like about our products and services?

Great job very clean , my carpet was really dirty. Price was also good.

Report a concern   April 5, 2020 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

From the beginning, the lady that I spoke to on the phone to help me out could not have been any better. She listened to my needs and definitely delivered by getting us in asap and with a very knowledgeable representative! I cannot thank her enough... Trevon was our rep and he was probably as good as could be.... I did think that it was a bit expensive but the job came out so nice. better than I could have imagined. Thanks a bunch for the service and for the expedient response! I will continue to brag about this company.
First name removed L Last name removed

Report a concern   April 5, 2020 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

I'm very happy with the results. The technician arrived on time and provided excellent customer service.

Report a concern   April 5, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Good

Report a concern   April 5, 2020 — Rated 9 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The service technician was very nice and courteous. However when Zerorez came out last time they worked harder to get the soil out of the high use areas. He did a once over the whole carpet with not any extra effort on those areas. I was a little disappointed on this. But I still will continue to use Zerorez.

Report a concern   April 5, 2020 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Carpets look wonderful

Report a concern   April 5, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Great tech. Fast and clean!

Report a concern   April 5, 2020 — Rated 10 out of 10 by David Herod Zerorez Phoenix
What do you like about our products and services?

The technician was amazing, so thankful for Zerorez to help me and my partner with the move in clean to our home. He even disenfectanted our door knobs. Thank you zerorez for helping our new home be healthy and clean.

Report a concern   April 5, 2020 — Rated 10 out of 10 by Janet Fowler Zerorez Phoenix
What do you like about our products and services?

Evan was very professional, very honest about what to expect. I would definitely recommend Zerorez to my friends and family.

Report a concern   April 5, 2020 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

He was very professional and very nice and did a very good job!!!>

Report a concern   April 5, 2020 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

I loved the professionalism of the crew that came over. Under the circumstances of the epidemic I felt safe as he kept his social distance. Explained the process to me and the option that could if added for a longer term clean feel. I'm planning to change my carpets soon, so I didn't take advantage of that. I'm happy with my clean carpets and would recommend you to anyone that asked.

Report a concern   April 5, 2020 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Carpets look great and feel great!

Report a concern   April 5, 2020 — Rated 10 out of 10 by I.B. Zerorez Phoenix
What do you like about our products and services?

Looks new, resists dirt, people are courteous, Price is right,

Report a concern   April 5, 2020 — Rated 10 out of 10 by Alida Brant Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning ever. My light colored rugs and carpet look wonderful.

Report a concern   April 5, 2020 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Very friendly and did a great job!

Report a concern   April 5, 2020 — Rated 0 out of 10 by H.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet still smells after 3 days. Not sure? Carpet was also left wetter than your advertisement claim.

Report a concern   April 5, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Very professional and helpful

Report a concern   April 5, 2020 — Rated 10 out of 10 by Lisa Weber Zerorez Phoenix
What do you like about our products and services?

I like that when you clean my carpet, it is not wet for 3 days like other company's. You have chemicals that get rid of the pet smells quickly. My carpet dries quicker and your people are polite and do a beautiful job. I am also very pleased with the finished job.

Lisa Weber

Report a concern   April 5, 2020 — Rated 10 out of 10 by Shannen Finnerty Zerorez Phoenix
What do you like about our products and services?

My carpet looks new. Previously used a different company and I couldn’t tell a difference. My expectations were highly surpassed. And the technician was the friendliest person I had met in a while. I’m very pleased with you guys!

Report a concern   April 4, 2020 — Rated 10 out of 10 by Keneth Conway Zerorez Phoenix
What do you like about our products and services?

Bryan performed an excellent service on all my carpeted areas. He took great pride in his work and tried to make my carpet look as good a possible. I would request to use him again. He took his time and did stuff the right way, not the easy way.

Report a concern   April 4, 2020 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

very good professional service very kind and informative i hope you have a bunch like him we are enjoying everything about his service keep it up we like and when we need our carpets done youre the first ones and only ones kiddos to all


Privacy Policy