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based on 87581 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything was great
i have a huge chip on my TV stand and small chip on dresser.
i was over charged
the grout in the bathroom i am very disappointed in
Thanks for your services. I did have the tech come out for the second time because the spots didn't come out on the first try. He was very pleasant and did the room a second time and the spots did all come out which I was very pleased about. He had a good attitude about it too.
Great communication
I usually use Oxi Fresh, I assumed you were a competing product so I decided to give your service a shot. You had to run a hose outside leaving the front door open, you left our floors very wet in comparison and on top of that I didn't like the smell, did not smell clean at all. Plus you tried to charge me $35 to remove a tough stain when Oxi will do it free plus they leave you a bottle of their stain removal formula at no additional charge. For exactly the same price your service is inferior in just about every way.
Jordan worked very hard to get our floors perfect. He was very professional and great to work with!
Fast,
Professional,
Courteous,
Thorough,
Affordable.
Thank you Chad !
I was very happy with the service provided by Joshua G with Zerorez. He ensured the area for the rug was clean before beginning. Joshua thoroughly cleaned my rug and gave me some tips for taking care of it. He was prompt, efficient and professional. I will call Zerorez when I need carpet or rug cleaning services.
Affordable, reliable and did a great job
It really gets my carpet clean and Joshua was so helpful in explaining things and doing a remarkable job.
Professional and prices were very competitive!
The cleaning process leaves my carpet and tile looking great.
I was disappointed that there are stains still on my carpet
Carpet stays clean. Stains do not reappear after a few days like some cleaners do!
The job came out better then I thought it would.
My carpets look good and the technician was knowledgeable, friendly and very professional.
I don't think it is anything you did - it is the process. Carpets were so horribly wet that it took more than a day to dry out.
Very thorough & respectful of our home. Brought new trainee & he was equally kind.
Did an awesome job!! Carpets look new.
I will be calling on Tuesday. But not very pleased with how the carpets were cleaned.
I’m always delighted that Zerorez technicians will go to a vacant house, assess things need to be done and call to verify what we’d like done. They call when the work is completed, lock up the house and our clients come home to a clean home ready for move-in!!
They’ve also done our home several times and I’m always please with the results!
You guys get the job done!
The use of power water, the cleanliness of the service, no lingering odor, how my walls and home were protected, and the professionalism of the service technician. It was a great experience!
Efficient and effective cleaning process that left my carpet looking close to new
Everything
Service was fine, price model and how you assess cost seemed like we were “Nickel and dime’d”
Fast and great quality.
Rachel came to our house and did a great job was very knowledgeable and we are very pleased with the results!
My technician was absolutely AMAZING!!! Honestly he was the best!!! Very knowledgeable, informative and though. My carpets have never looked so good.