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based on 86442 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Employee was very professional and did a great job plus did it quickly. House smelled nice and no residue on the carpet. Very Happy!
Delivered what was promised with the integrity to lower the price when they found out that a throw rug I had was not a certain fabric after all.
The technician was super friendly and thorough. Carpet feel SO much better.
They are non-sticky and with no fragrance. The service people are professional and polite. Also, the company gives good deals.
On time, nice, professional, not pushy, and did a good job. Exactly what I was hoping for. :-)
This is the 3rd time in 10 years that I’ve used Zerorez and I just don’t think empowered water cuts it. I still have stains on my white chairs that were recently cleaned and in the past my couch just didn’t smell clean and that tells me that there was dirt etc. left in the couch material.
Zerorez service was friendly and quick just how my family needed it! With a toddler we couldn't help them running around on the carpet after a few hours. Carpet was mostly dry and residue free after some outside play and nap time! Thank you Zerorez!
The tech did an awesome job, the carpet looks great!
Great follow-up and when one of my items needed to be re treated you got someone out right away.
Wonderful service from the appointment setting to the professional technician.
Julio was very professional and explained how the cleaning worked on the carpet. I have used Zerorez before and recommend them. The carpets look beautiful!
Everything was just as great as expected. The service technicians were great.
Quick, courteous, good rates.
Great & friendly
we were told over and over again that the process would not eliminate the traffic patterns in the 2 year old carpet whjich was a big concern of ours and if we had known before booking the cleaning we would have used Chem-Dry which can eliminate dirt, etc. The only good thing is that the carpet is quite nice and soft but I wanted clean carpet. I am disappointed with the process and would not use it again. I feel like i waisted $225.00 for a soft carpet which has the same dirty areas it had before your process was used.
Name removed
Good job
Extremely happy with the quality of work. My floors look amazing. The tech was very friendly and helpful.
My carpets look BRAND NEW! So fresh and soft! So clean! Thank you!!
Everything! Luis was great, scheduling was easy, the service went smoothly and on time. Thank you!
On time carpet looks fantastic.
Very great service, great job cleaning
Quality and professionalism of Dion
Doesn’t leave chemical smell and frys quickly
Reliable, efficient, more environmentally aware and just plain do a good job.
The team was very professional and gave helpful advice without up selling.
Communicative
Prompt/Timely
Do what you say you will do
Good work
Knowing that Zerorez is coming makes me giddy. I am always so excited to see the end result. It's effective in cleaning the high foot traffic areas and smells good.
Jesse our technician was very nice , professional and did a great job. He even got the slime out of the carpet. Thanks !
The service was quick and worked great! The process was smooth and all of my questions were answered.