Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85974 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2020 — Rated 10 out of 10 by P.S.E. Zerorez Phoenix
What do you like about our products and services?

You know exactly what to expect and their customer service is great!

Report a concern   July 5, 2020 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Quick turn around, easy to schedule, pricing

Report a concern   July 5, 2020 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

My service tech was great! Early, fast, super helpful and friendly.

Report a concern   July 5, 2020 — Rated 0 out of 10 by B.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were still stains in some spots and the edges of the carpet were still dirty

Report a concern   July 5, 2020 — Rated 10 out of 10 by Gary St.Pierre Zerorez Phoenix
What do you like about our products and services?

Friendliness, the whole experience was great. Carpet came out looking better than expected!!

Report a concern   July 5, 2020 — Rated 5 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The bedrooms had soil Mark's after it.dried. I would expect better. He was in and out in 15 min

Report a concern   July 5, 2020 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The fact that 20 year old carpet can look pretty new again is awesome. I think that scrubbing the carpet first also makes a big difference. The guys that come out are always very kind and professional. I appreciate it.

Report a concern   July 4, 2020 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

Rep. was very professional.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Kevin Serrano Zerorez Phoenix
What do you like about our products and services?

The carpets dry fast. The same person came to my house 6 years Ago when I first signed up for my carpets to be cleaned.

Report a concern   July 4, 2020 — Rated 10 out of 10 by L.Z. Zerorez Phoenix
What do you like about our products and services?

My carpets get so clean!

Report a concern   July 4, 2020 — Rated 10 out of 10 by Z.Y. Zerorez Phoenix
What do you like about our products and services?

Amazing service, second time I have had the service. Amazing work, worth every dollar. Felt valued.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Evangelos Karavaras Zerorez Phoenix
What do you like about our products and services?

Excellent and prompt service. Our technician
Evan. Was very knowledgeable about took us through the process of what he was going to do. The carpets were cleaned exceptionally well. He did a Amazing job. I will and recommend this company again and use them in the future!

Report a concern   July 4, 2020 — Rated 0 out of 10 by G.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When I woke up this morning after the carpet was completely dry, it looked almost as bad as before I spent the $383. Some parts look as if someone smeared the dirt instead of removing it. Very disappointed.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Robin Tullis Zerorez Phoenix
What do you like about our products and services?

Quick, efficient professional job and carpets look great

Report a concern   July 4, 2020 — Rated 10 out of 10 by Carol Santiago Zerorez Phoenix
What do you like about our products and services?

Excellent work! Friendly knowledgeable staff flexible reasonable price
Cameron was my Tech yesterday and he was the Nicest Guy!

Report a concern   July 4, 2020 — Rated 10 out of 10 by Douglas Benton Zerorez Phoenix
What do you like about our products and services?

The person who came and did my carpet - I am very sorry I don't remember his name - was very nice and very positive. I pointed out some very questionable spots that I was not sure he could get clean! He was very nonchalant, pretty much said "no problem." When I came back, the whole area looked like new carpet! I hadn't clean it in over the year I lived there, because my plan was to replace it - it was just too dirty and worn. Well, now, it does look like I replaced it!!! The difference was truly unbelievable!! This was my first experience with Zerorez, but it certainly will not be my last!! Everything you say in your ads is absolute true!! Thanks!

Report a concern   July 4, 2020 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

My carpet came out beautiful! It really looked new and i love that it was all natural. Thank you so much! Chris did an excellent job!!

Report a concern   July 4, 2020 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Technician was professional, friendly, seemed to do a thorough job on carpet and upholstery. No smell involved with this type of cleaning. Affordable.
Great customer service.

Report a concern   July 4, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

How clean the carpet is.

Report a concern   July 4, 2020 — Rated 0 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn't even clean the carpet in open area! What a waste of money!

Report a concern   July 4, 2020 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

They get everything so very clean. They were on time and wore masks and foot coverings.

Report a concern   July 4, 2020 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

quick and easy to schedule and good service in the home

Report a concern   July 4, 2020 — Rated 10 out of 10 by Paul Sansone Zerorez Phoenix
What do you like about our products and services?

Cleans well. Drys quickly

Report a concern   July 4, 2020 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Very professional. Not leaving anything that was cleaned wet. No chemical smells.

Report a concern   July 4, 2020 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Fast service and dries quickly

Report a concern   July 3, 2020 — Rated 0 out of 10 by Z.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was very nice and polite but the result was not at all what we anticipated. The carpet was still dirty in traffic areas. Tech explained that it was simply wear and tear. He was only here for about 30 minutes. Not sure if that is enough time to be efficient on three rooms?
Regards, Name removed

Report a concern   July 3, 2020 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Prompt service.

Report a concern   July 3, 2020 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Timely and very thorough cleaning, made a huge difference with the carpets

Report a concern   July 3, 2020 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Jordan was very professional and polite.

Report a concern   July 3, 2020 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

I like that everything came so clean and the carpet stayed soft. The technician was friendly and polite and did his job well.


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