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based on 85974 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick turn around, easy to schedule, pricing
My service tech was great! Early, fast, super helpful and friendly.
There were still stains in some spots and the edges of the carpet were still dirty
Friendliness, the whole experience was great. Carpet came out looking better than expected!!
The bedrooms had soil Mark's after it.dried. I would expect better. He was in and out in 15 min
The fact that 20 year old carpet can look pretty new again is awesome. I think that scrubbing the carpet first also makes a big difference. The guys that come out are always very kind and professional. I appreciate it.
Rep. was very professional.
The carpets dry fast. The same person came to my house 6 years Ago when I first signed up for my carpets to be cleaned.
My carpets get so clean!
Amazing service, second time I have had the service. Amazing work, worth every dollar. Felt valued.
Excellent and prompt service. Our technician
Evan. Was very knowledgeable about took us through the process of what he was going to do. The carpets were cleaned exceptionally well. He did a Amazing job. I will and recommend this company again and use them in the future!
When I woke up this morning after the carpet was completely dry, it looked almost as bad as before I spent the $383. Some parts look as if someone smeared the dirt instead of removing it. Very disappointed.
Quick, efficient professional job and carpets look great
Excellent work! Friendly knowledgeable staff flexible reasonable price
Cameron was my Tech yesterday and he was the Nicest Guy!
The person who came and did my carpet - I am very sorry I don't remember his name - was very nice and very positive. I pointed out some very questionable spots that I was not sure he could get clean! He was very nonchalant, pretty much said "no problem." When I came back, the whole area looked like new carpet! I hadn't clean it in over the year I lived there, because my plan was to replace it - it was just too dirty and worn. Well, now, it does look like I replaced it!!! The difference was truly unbelievable!! This was my first experience with Zerorez, but it certainly will not be my last!! Everything you say in your ads is absolute true!! Thanks!
My carpet came out beautiful! It really looked new and i love that it was all natural. Thank you so much! Chris did an excellent job!!
Technician was professional, friendly, seemed to do a thorough job on carpet and upholstery. No smell involved with this type of cleaning. Affordable.
Great customer service.
How clean the carpet is.
Didn't even clean the carpet in open area! What a waste of money!
They get everything so very clean. They were on time and wore masks and foot coverings.
quick and easy to schedule and good service in the home
Cleans well. Drys quickly
Very professional. Not leaving anything that was cleaned wet. No chemical smells.
Fast service and dries quickly
The technician was very nice and polite but the result was not at all what we anticipated. The carpet was still dirty in traffic areas. Tech explained that it was simply wear and tear. He was only here for about 30 minutes. Not sure if that is enough time to be efficient on three rooms?
Regards, Name removed
Prompt service.
Timely and very thorough cleaning, made a huge difference with the carpets
Jordan was very professional and polite.
I like that everything came so clean and the carpet stayed soft. The technician was friendly and polite and did his job well.

You know exactly what to expect and their customer service is great!